Comments on: 5.0.2 released http://www.vtiger.com/blogs/2006/10/31/502-released/ it's a vtiger life! Wed, 20 Aug 2008 14:27:35 +0000 http://wordpress.org/?v=2.1.2 By: mahi http://www.vtiger.com/blogs/2006/10/31/502-released/#comment-279 mahi Tue, 31 Oct 2006 21:47:53 +0000 http://www.vtiger.com/blogs/2006/10/31/502-released/#comment-279 "I would encourage the community to buy the support packages wherever there is need for sure-shot time-bound support. I am sure you all will agree that this is a very reasonable agreement." dear richie, I have bought the support and i am expected a professionnal services from the support team. This is the second time i have not received a response from a ticket dated october 23. The first time, i have hired a programer after waiting a response from a ticket i have posted concerning an obvious mistake. Today i have posted a ticket concerning a customer portal issue on vtiger5.01 both on the forum and the customer support: this is because i do not sure to receive a response from the customer support. Please Richie, if you want more sales for the support, please consider first responding the customer support before the forum support. thank you best, mahi “I would encourage the community to buy the support packages wherever there is need for sure-shot time-bound support. I am sure you all will agree that this is a very reasonable agreement.”

dear richie,

I have bought the support and i am expected a professionnal services from the support team.
This is the second time i have not received a response from a ticket dated october 23.

The first time, i have hired a programer after waiting a response from a ticket i have posted concerning an obvious mistake.

Today i have posted a ticket concerning a customer portal issue on vtiger5.01 both on the forum and the customer support: this is because i do not sure to receive a response from the customer support.

Please Richie, if you want more sales for the support, please consider first responding the customer support before the forum support.

thank you

best,

mahi

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