Comments on: 5.0.3 RC2 living upto expectation?

By: DamNick

DamNick — Mon, 29 Jan 2007 10:34:57 +0000

As i can see you don’t have fix this ticket:

http://vtiger.fosslabs.com/cgi-bin/trac.cgi/ticket/2590

which is very important for me.

As you can see in this ticket every time i press edit it loose all the values in the picklist items.
Is there any way to fix this in 5.0.3 ?

By: Richie

Richie — Mon, 29 Jan 2007 14:59:04 +0000

Philip, your call please.

Richie

By: loic

loic — Mon, 29 Jan 2007 15:50:06 +0000

Hello,

All the vtiger soft has a problem with the customer portal. Indeed, when a client insert a new ticket or an answer, the administrator don’t receive the response or the demand customer.

I think it’s important to resolve this problem on customer portal.

Regards,
Loïc

By: Dan Means

Dan Means — Mon, 29 Jan 2007 16:51:16 +0000

Been concentrating on the Sales Order & Invoices modules, haven’t hit a show stopper yet, mostly minor stuff.

By: Torsten Zenk

Torsten Zenk — Mon, 29 Jan 2007 20:01:16 +0000

I see a lot of things working now and definitly feel more and more comfortable with vtiger. The hard work you guys put in there is already “feelable” in a very positive way. You took the right curve. Thumbs up!

By: Richie

Richie — Tue, 30 Jan 2007 05:37:19 +0000

Thanks guys!
Still someway to go.
Many a slip between the cup and the lip.
Still someway to go.

Richie

By: Philip

Philip — Tue, 30 Jan 2007 05:56:05 +0000

Hi DamNick,

We tried to solve the issue posted in http://vtiger.fosslabs.com/cgi-bin/trac.cgi/ticket/2590
but we unable to come up with a permanent solution, as the problem has relation with character encode and decode, which needs a definite solution. We’ll do our best to fix this issue in 5.0.3 GA. BTW we welcome any fixes for this from our vtiger users or developers end.

By: Mickie

Mickie — Tue, 30 Jan 2007 07:20:31 +0000

Dear Loic,

when a customer add a ticket from customerportal a mail will be sent to the user whose id is 1 ie., admin user populated during installation. Suppose if customer select a module in customerportal when create a ticket, then that corresponding module owner will get a mail about this ticket creation.
so please check whether the admin id is 1 otherwise please let me know. you can send mail to mickie at vtiger.com

Thanks & Regards
Mickie

By: Slipperyman

Slipperyman — Tue, 30 Jan 2007 21:42:13 +0000

I think that many things that have been fixed by users in forums hasn´t been taken into cosideration, like the justification in totals of the invoices/quotes pdf or the headings in the body of the same modules that are harcoded in several places and identified by users.
My fear is(having implemented those fixes to put vtiger in production) that when the patch for the new version comes out will break everything that has been solved by the community making almost impossible to keep up with the upgrades.
Anyway I still see the potential and effort already shown by the team.
thanks
Fernando

By: richie

richie — Wed, 31 Jan 2007 05:09:25 +0000

Fernando, this is precisely the reason why we had been forcing the folks to use the trac as it is easier to find out what we have left out.
It will be very nice if you could list out the fixes that are in the forum but have not been taken into the 5.0.3.

I ask this help as I am running short of hands here.
This is like hanging the first guy who gives a suggestion but please take this in the right spirit of hanging

Philip, I would prefer if we do not reinvent the wheel. If the fix is available, let us get it in 5.0.3. It will save a lot of pain.

By: Fernando

Fernando — Wed, 31 Jan 2007 16:56:19 +0000

Just a simple example:
http://forums.vtiger.com/viewtopic.php?t=11395&highlight=
look at my post.