GMail integration with vtiger CRM
April 3rd, 2008 by svk
Those of you with GMail accounts will be happy to see that you can now both receive and send emails using your GMail account. vtiger CRM 5.0.4 supports SSL enabled SMTP and IMAP access which is required to use GMail for sending and receiving emails.
For fetching mails from your GMail account, incoming mail settings should be configured as explained in the 5.0.4 release notes (see Page 16).
One of the benefits of using IMAP instead of POP for fetching emails is that your GMail folders (in Gmail these are referred to as labels) will be automatically created in vtiger CRM Webmail client and then kept in sync when changes are made. More details about IMAP can be found here . Please note that the incoming mail only works with PHP 5.2 on Windows.
For sending emails using your GMail account, Outgoing mail server settings should be configured. Please refer to Page 15 in the release notes for more details.
We hope you will find this new feature useful. In case you have any issues/suggestions, please let us know in the comments.
-Sreenivas (for vtiger Team)
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super! I can also use an alias on gmail.com with my domain? if ywe, how I must configure it in this situation?
@escaliers: The same instructions will work even for accounts that are on GMail for your domain.
Please clarify if i misunderstood your question.
Make sure IMAP is enabled for your Gmail Account to be used as incoming mail server.
1. Login to your Gmail Account
2. Settings > Forwarding and POP/IMAP > Enable IMAP
How about Gmail limitations on the emails? Do they limit number of emails sent out per hour/day?
If you try to set up the webmail and you have selected SSL and you forgot to open port 993 on your router vtiger will hangup period. No error message given, no timeout, nothing. You can not do anything. The only way back is to shut down the webserver and start vtiger back. I think that is a bug. I mean even if you didn’t have the port open, vtiger shouldn’t just stop working completely.
Someone please test that let us know if they see the same problem or did I miss something.
Thanks
AL
Hi!
This is useful. Thnx!
Though, I have a problem with the mails. VTiger only shows a few words of every e-mails. It cuts down the mails, I don’t know why, I have searched to find a solution for this problem. Maybe you guys can help me.
It happens not only with the gmail letters, but any other letters too. If I click on the full mail button, the same happens, I can’t see the whole text. Please help!
Adrienn
P.s.: I have sent this comment once before, but I cant see it on the page, so I sent it again, sorry if it is duplicated.
Thank you man! Very nice VTiger Team!
Hi Artsan,
There are some limitations when using Gmail Outgoing server, for more details look at the discussions on the following links:
http://www.labnol.org/internet/email/gmail-daily-limit-sending-bulk-email/2191/
http://www.madebymark.com/madebymark/2006/02/gmail_and_sendi.html
http://www.amitbhawani.com/blog/google-gmail-maximum-email-sending-limits/
Regards,
Prasad
vtiger Team
Hi AL,
When vtiger fails to connect to mail server, after several attempts you should return back to Webmail main page which request you to check the server details and configured.
Would be nice if you can report the issue on http://trac.vtiger.com with description on how to reproduce the issue and a screenshot of vtiger.
This can help us going forward.
Regards,
Prasad
vtiger Team
Hi Neptune,
Would be nice if you can report the issue on http://trac.vtiger.com with description on how to reproduce the issue and a screenshot of vtiger.
Regards,
Prasad
vtiger Team
Hi!
The function is working correctly.
But my gmail account in 7000 MB and had almost exceeded the limit of my hosting.
Where delete the thousands of emails? In the database or in a file?
Thankful
Hi Helsen,
Your Inbox emails are read from IMAP server. It is not stored in database or file.
Regards,
Prasad
vtiger Team