vtiger blogs » Blog Archive » Mobile Extension Module for vtiger CRM 5.1.0

Mobile Extension Module for vtiger CRM 5.1.0

July 29th, 2009 by Prasad

Mobile 1.0 - an extension module for vtiger CRM 5.1.0 - is now available

It provides simple web interface suited for browsers used on mobile devices.

Visit this link to know more about the extension. Read the documentation here.

Hope you will have fun time using it. Don’t forget to share your feedback.

56 Responses to “Mobile Extension Module for vtiger CRM 5.1.0”

on 29 Jul 2009 at 8:09 am Francisco Hernandez

Excelent Work!

bug: in the module contacts in the field reports to don’t show the name, show a data like 4×8 or 4×26 etc
on 29 Jul 2009 at 8:12 am Ian Rossi

Wow! Congratulations to vtiger team for a job well done! I’m sure that I speak for the entire vtiger community when I say THANK YOU.

Be assured that we’ll be rolling this into our vtiger hosted offering ASAP. Watch our blog and look for it by the end of the week.

Kind regards,

Ian D. Rossi
www.aimtheoryCRM.com
Truly Awesome CRM
on 29 Jul 2009 at 8:19 am Alan Bell

Looks great in Firefox on the desktop. I tried it on a blackberry, with Opera mini I get error 400 bad command but with the blackberry browser it works quite well. only issue so far is that the blackberry doesn’t understand the callto: protocol, it like to see tel: before phone numbers.
on 29 Jul 2009 at 8:43 am Prasad

Thank you for quick responses, continue your experiment.

Regards,
Prasad
vtiger Team
on 29 Jul 2009 at 10:44 am Francisco Hernandez

Hello there

I sugest that the logout button be in another place, and use the arrow for back function. also the button with the person does not work
on 29 Jul 2009 at 11:00 am Cecilio

Excelent Work, Thanks!

How do I translate to Spanish?

Regards.
on 29 Jul 2009 at 12:03 pm Steven

Love the module, not displaying 100% on blackberry curve, but great additional module, would like the ability to create or edit a support ticket.

Thanks
Steve
on 29 Jul 2009 at 10:40 pm anthony

This is the best news i’ve heard all week!!! Thank you for making more then just my day :). You guys are soo awesome!!!
on 30 Jul 2009 at 7:08 am Arzie

Congratulations and thank you for a much needed addition to the already wonderful vTiger. I was wondering if any other functionality is planned for the module (i.e. lead conversion, etc.). Right now it seems only functional for viewing records, unless I am missing something.

Thanks.
on 30 Jul 2009 at 12:29 pm mavsol

Very Cool. Nice layout.
on 01 Aug 2009 at 3:22 am th

Excellent work - very useful for sales reps on the road. One question - would it be possible to have the option to add new orders, quotes and notes from the mobile extension?
on 01 Aug 2009 at 6:27 am Prasad

@Francisco,

User button does not have any specific function right now, but will be implemented going forward.
on 01 Aug 2009 at 6:28 am Prasad

@Cecilio,

There is some cleanup task involved before adding translation support for other languages, hoping to achieve it soon.
on 01 Aug 2009 at 6:29 am Prasad

@Steven,

Hoping to see community contribution for themes/skin (modules/Mobile/resources/skins) that suits different mobiles
on 01 Aug 2009 at 6:29 am Prasad

@anthony,

Thank you for sharing the joy with us … have a good time
on 01 Aug 2009 at 6:30 am Prasad

@Arzie, @mavsol, @th

Thank you, we will enhance the features as we go forward.
on 01 Aug 2009 at 11:04 am m

Excellent work.
Thanks
on 02 Aug 2009 at 1:43 pm بيتك هنا

Excellent work.
Thanks
on 03 Aug 2009 at 12:46 am Omar Qureshi

Dear All,

Installed the mobile module and the installation completely successfully. However, upon visiting our URL http://ourdomain.com/modules/Mobile, I receive the following error:

Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, webmaster@mislcrm.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

Any idea on what might be causing this?

Regards,
Omar
on 03 Aug 2009 at 12:53 am Prasad

@Omar,

Try this URL instead:
http://ourdomain.com/modules/Mobile/index.php

Regards,
Prasad
vtiger Team
on 03 Aug 2009 at 3:08 am Balduin

Very nice extension. I tested it with a resolution of 800×480 pixels. The CRM entries were displayed very small (320×240?) and hard to read. Did I anything wrong or does this not adapt to the screen resolution?
on 03 Aug 2009 at 3:39 am Prasad

@Balduin,

Did you carry the testing on mobile or desktop?

Regards,
Prasad
vtiger Team
on 03 Aug 2009 at 3:49 am Balduin

Prasad, I used an HTC mobile device.
on 03 Aug 2009 at 4:54 am Prasad

@Balduin,

Haven’t had much chance to play with HTC mobile, if you can share the screenshot it will be good.

Regards,
Prasad
vtiger Team
on 03 Aug 2009 at 11:24 am Géza

Unfortunately I do get also the same error:

Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
…

Do You have any ideas?
on 03 Aug 2009 at 2:54 pm Robert

Hey guys!
Looks like a great addition.
Unfortunately, I am getting the same 500 error as Geza and Omar. Tried it on both my vTiger 5.1 installations.
Any advice?
Robert
on 03 Aug 2009 at 4:28 pm Fon

Also getting the 500 error.

Window installation seems to work fine.

Linux installation is where I am having the problem.

Thanks in advance!
on 04 Aug 2009 at 5:59 am Bryan S

I get the same as the others while using it in a linux environment w/ 5.1.0
on 04 Aug 2009 at 6:20 am Prasad

If anyone is willing to share the server access it would help in further analysis.

Send the login credentials (CPanel/SSH/FTP) to me via email.

Regards,
Prasad
vtiger Team
on 04 Aug 2009 at 12:18 pm Prasad

@Robert, thank you for providing the server access.

Noticed the following message in the Apache error log:

[Tue Aug 4 12:31:53 2009] [error] [client 115.184.62.17]
File does not exist: /home/xyz/public_html/500.shtml

[Tue Aug 4 12:31:53 2009] [error] [client 115.184.62.17]
Premature end of script headers:
/home/xyz/public_html/crm/modules/Mobile/index.php
SoftException in Application.cpp:231:
File “/home/xyz/public_html/crm/modules/Mobile” is writeable by group
[Tue Aug 4 12:31:51 2009] [error] [client 115.184.62.17]
File does not exist: /home/xyz/public_html/500.shtml

After removing write access to Group and Others on the folder modules/Mobile and file modules/Mobile/index.php

The extension worked fine

Regards,
Prasad
vtiger Team
on 04 Aug 2009 at 4:37 pm Jamaal

This is pretty nice. Does what we need for it to do, so we’re gonna customize the CSS for use with our Blackberry phones.

Thanks!
on 04 Aug 2009 at 6:03 pm Saul

Module works great, running on a Windows server and accessing it via Windows Mobile device. One question is whether there are plans to allow editing/adding items (calendar, trouble tickets, etc.).

Also, numbers on contact/account records are highlighted but just get an error message when clicking on them. Any way to allow those to initiate a call?
on 04 Aug 2009 at 8:52 pm Prasad

@Jamaai,

Share the CSS if you get it working for Blackberry.

Regards,
Prasad
vtiger Team
on 13 Aug 2009 at 4:00 pm Simon

Prasad

thank you very much your solution worked fine for me on a Hosted vTiger 5.1.0 on FreeBSD server.

you made my day
on 17 Aug 2009 at 12:28 am den

Hello,

thanks for your work.

In the contact detail view, the account name is a number like this 3×305, so I can’t see the name and have a link on it.

Regards,
on 17 Aug 2009 at 1:50 pm Fon

Den’s comment appears to be impacting many of the “Related To” values.

Thanks in advance for the help.
on 17 Aug 2009 at 9:39 pm Prasad

@den,

The information captured for some module fields by webservice has gone wrong hence you are seeing the reference values.

It will be fixed going forward.

Regards,
Prasad
vtiger Team
on 24 Aug 2009 at 2:07 pm Patryk

Im curious, im not familiar with iPhone app development whatsoever, but how difficult would it be to create an application wrapper for the mobile extension? like where basically there is an option in the settings menu for entering your crm url, then the front end is basically a stripped down browser with no url bar, etc..

Yes we could create a launchable bookmark but its uhmm tacky… where as this solution could be more closer to proprietary..

just my two cents otherwise, really great addon!
on 07 Sep 2009 at 5:04 am intiplex

@Robert, thank you for providing the server access.

Noticed the following message in the Apache error log:

[Tue Aug 4 12:31:53 2009] [error] [client 115.184.62.17]
File does not exist: /home/xyz/public_html/500.shtml

[Tue Aug 4 12:31:53 2009] [error] [client 115.184.62.17]
Premature end of script headers:
/home/xyz/public_html/crm/modules/Mobile/index.php
SoftException in Application.cpp:231:
File “/home/xyz/public_html/crm/modules/Mobile” is writeable by group
[Tue Aug 4 12:31:51 2009] [error] [client 115.184.62.17]
File does not exist: /home/xyz/public_html/500.shtml

After removing write access to Group and Others on the folder modules/Mobile and file modules/Mobile/index.php

The extension worked fine

Regards,
Prasad
vtiger Team

Can you explain to me how this can be done?
I’m having the same error msh
on 15 Sep 2009 at 8:28 pm Marc

Great job,can someone create a module for taxes on all invoices.
on 18 Sep 2009 at 6:33 am Bruno

Hi Team,
It’s a very good job.
Do you have some roadmap for the release or this utility ?
We want to translate it, inform us when you are ready to release it

Thanks
Bruno
on 20 Sep 2009 at 4:24 am Jason Jones

This works very well on an iphone straight out of the box, awesome job, thanks
on 21 Sep 2009 at 8:42 pm yong

That’s a great work. Thank you all. You are my model.
on 29 Sep 2009 at 2:04 am rim

Hi,

it is really great for this extension mobile.

But Can we have a completed extension mobile that permit save,edit and delete for modules accounts and others modules
on 08 Oct 2009 at 6:32 pm mrojas

Installs just fine on my 5.1 version but on my blackberry curve, I can see my contacts but if I select them, I get a blank page. Same thing if I click on an account.

Could it be my permissions? the are 755…how can I remove it?

Thanks
on 27 Oct 2009 at 2:25 pm Pete

Hi
Ive installed it but i just get the following .. can anyone help
A file permissions error has occurred. Please check the permissions on the script and the directory it is in and try again.
on 29 Oct 2009 at 9:17 am peter

hey !

works quiet fine, but when i use the calender i get my tasks not correct, troubles with filter i think, where is the code for this, ´can i set my own filters ?

peter
on 29 Oct 2009 at 9:21 am Prasad

@peter,

The code will be under (modules/Mobile and Smarty/templates/modules/Mobile)

Regards,
vtiger Team
on 12 Nov 2009 at 4:17 pm Travis

Hello,

I am looking to see if I could get some help from Prasad?

I am getting a 500 internal server error in a linux box and I tried to follow your directions by removing write access to Group and Others on the folder modules/Mobile and file modules/Mobile/index.php

The issue that that it never worked. Can you please assits me if I send you my cpanel information?
on 12 Nov 2009 at 9:37 pm Prasad

@Travis,

Send me the Cpanel information, will look at it this week-end.

Regards,
Prasad
vtiger Team
on 07 Feb 2010 at 6:11 pm AleE

The mobile extension module is awesome just one problem in it we cannot make entries from the mobile can we ? If not anyone can anyone recommend something … plzz !!
on 21 Feb 2010 at 10:28 pm online sports news

I found your blog on google and read a few of your other posts. I just added you to my Google News Reader. Keep up the good work. Look forward to reading more from you in the future. http://aasiwalseotips.blogspot.com/
on 08 Jul 2010 at 7:06 am Adam

I have manually had to install this module since my host is running in PHP Safe Mode = on.

Im getting the following error;

Warning: Smarty error: unable to read resource: “modules/Mobile/generic/Login.tpl” in /var/www/vhosts/mydomain.co.uk/httpdocs/crm/Smarty/libs/Smarty.class.php on line 1095

Does anyone have any suggestions what could be wrong
on 08 Jul 2010 at 9:21 am Prasad

@Adam,

Check if you have files under Smarty/templates/modules/Mobile directory. You can find these files in the templates/ folder of Mobile package (zip)

Regards,
Prasad
vtiger Team
on 08 Jul 2010 at 10:13 pm Adam

Hi Prasad,
That was it! There was some missing files in that directory, all is work now

Are there any plans to further develope this to enable input into the system?

Adam
on 08 Jul 2010 at 10:26 pm Prasad

@Adam,

Mobile module is being integrated to product in upcoming version (5.2.0), there are few more development initiatives. We will keep you posted on the blogs. Keep watching.

Regards,
Prasad
vtiger Team

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Mobile Extension Module for vtiger CRM 5.1.0

56 Responses to “Mobile Extension Module for vtiger CRM 5.1.0”

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