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5 Responses to “vtiger CRM 5.1.0 as Auto Ticketing System”

1. on 21 Nov 2009 at 5:24 am   jsherk

   There is no detailed description at the link provided. Can you provide more details on on what this will do and how it will work?
   Thanks

2. on 21 Nov 2009 at 7:18 am   Prasad

   Please refer the pdf document at:
   http://forge.vtiger.com/frs/?group_id=182&release_id=600

3. on 25 Nov 2009 at 6:58 pm   issor

   Hello Prasad,

   thank´s for this awesome feature!!! I will test this.
   thank´s

4. on 29 Nov 2009 at 3:51 pm   damnick

   I just try this and i have the following problems

   1. When an account/contact send a message with an attachment with utf-8 character in the title (for example δοκιμή.doc) then the attachment doesn’t converted to document

   2. When an account/contact reply to the e-mail then it is created a new ticket (i follow the instructions about the ticket/6391 and i verify that the email is being sent from customer which matches the Linked Contact/Account email of the ticket)

5. on 08 Dec 2009 at 1:06 am   Esposito

   Hi,

   I cannot find any support for my problem :

   I update my 5.04 to 5.1 and now I have this error each time I try to add a contact! :

   “Record you are trying to access is not found. Go Back.”

   This is extremly anoying

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