Extensions: Adding more dimensions to your CRM

Email integration, Module extensions, and more

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Outlook Plug-In l Customer Portal | Exchange Connector l 3rd Party Extensions

vtiger provides Extensions to integrate vtiger with 3rd Party Applications, allowing you to synchronize e-mails, contacts, calenders, and tasks with your vtiger CRM. These Extensions are developed and offered by vtiger, and are not affiliated with any other Developer or Extension Provider.

Exchange Connector

The vtiger Exchange Connector is a commercial extension published by vtiger. It enables  Exchange Users the ability to synchronize their e-mail, Contacts, Calenders, and Tasks with vtiger CRM from any Exchange Client (such as Outlook, Outlook Web Client, and Entourage).

Key Features:

• Synchronization of Contacts, Calender, and Task through Drag-N-Drop Interface
• E-mail Integration

Benefits:

• Easy Administration
  • Eliminates the need to install a Plug-In on each user's desktop.
  • vtiger Exchange Connector is installed on the Exchange Server
  • No installation is necessary on the user's computer.
• Increased Productivity
  • Easily synchronize e-mails, contacts, and calenders with the CRM

License Fee

• $125 per User (includes Support for 1st Year)
  • Please contact This e-mail address is being protected from spambots. You need JavaScript enabled to view it for Volume Discounts.

Links: User Manual | Administrator Manual Screenshots:

vtiger Outlook Plug-In

vtiger Outlook Plug-in for Microsoft® Outlook® is a fully functional, enterprise grade business productivity enhancement utility and it is evolving rapidly based on open source community feedback.

Key Features

• Synchronize contacts between Microsoft® Outlook® and vtiger CRM
• Add customer-related incoming and outgoing E-mail messages from Microsoft® Outlook® to contacts in vtiger CRM
• Filter E-mails in Microsoft® Outlook® and add only necessary e-mails to vtiger CRM
• Synchronize customer-related tasks between Microsoft® Outlook® and vtiger CRM
• Synchronize customer-related calendar (calls and meetings) between Microsoft® Outlook® and vtiger CRM
• Resolve conflicts if there are any mismatch between Microsoft® Outlook® and vtiger CRM data (contacts, tasks, and calendar)

Links: Download Outlook Plugin 2.1 - 32 bit or 64 bit | User Manual | 2.0 Release Notes | Upgrade |  Video Screenshots:

Customer Portal

vtiger CRM Customer Portal is an add-on package for vtiger CRM. Customer Portal offers a self-service portal to your customers to create/manage trouble tickets, access your Knowledge Base, and view Invoices, Quotes, Documents, and more. CRM Administrator can control the features available for portal users. Customer portal is an independent web application that can be installed on your website. It communicates with the CRM server using back end APIs. Access to the portal can be enabled for specific contacts and and the duration can be configured from the Contacts page.

Key Features:

• Easy deployment.
• Secure access to the Customer Self Service Portal
• Your customers can search Knowledge Base articles before submitting trouble tickets
• Email notifications when comments are submitted on a ticket through portal or the CRM.
• Configurable

3rd Party Extensions

Even more extensions are available for your vtiger CRM, produced and offered by 3rd Party Developers. To download these extensions, please visit our Marketplace.