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Support: Whenever you need help with vtiger CRM, we are here for you.
vtiger CRM assistance on multiple levels
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Coverage l Access l Pricing | Developer Support
vtiger offers support for both On Demand Customers and On Premise Customers. This support includes...
- E-mail Support
- 24*5 Phone Support
- Access to the vtiger Customer Portal to submit and track Trouble Tickets.
- Bug Fixes
- Web Meeting with a Support Engineer if required to troubleshoot the issue.
Coverage
Depending on how you use vtiger CRM, there may or may not be a support cost.
- Support is provided at no additional cost to On Demand Customers.
- Support can be purchased for On Premise installations
- Pricing can be found below.
Access
vtiger Support Team can be reached by
- E-mail
-
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
- Phone
- +1 (877) 784-9277 (9 AM to 6 PM US Pacific Time)
- +91 (802)-314-6984 (9 PM to 9 AM US Pacific Time)
- Web
Pricing
All prices below are per year.
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1-3 Users |
4-5 Users |
6-10 Users |
11-25 Users |
26-50 Users |
51-100 Users |
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vtiger CRM Support Subscription
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$450 /year |
$700 |
$1,295 |
$2,995 |
$4,995 |
$8,995 |
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vtiger CRM Support Subscription with Custom Instances
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$900 |
$1,400 |
$2,590 |
$5,990 |
$9,990 |
$16,990 |
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Outlook Plug-In Support
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$195 |
$325 |
$600 |
$1,150 |
$2,200 |
$4,200 |
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Office Plug-In Support
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$195 |
$325 |
$600 |
$1,150 |
$2,200 |
$4,200 |
To purchase Support for more that 100 Users, please contact our team at
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Developer Support
For programmers implementing CRM solutions on vtiger CRM, and needing advice on design and implementation, vtiger CRM offers the following developer support packages
- Email support (2 incidents, by email only) - $1,000
- Standard support (5 incidents, upto 4 phone calls) - $2,500
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