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CHENNAI, India, July 19, 2005 -- vtiger, provider
of enterprise-class open source CRM solution, today announced the
subscription model for customer support. This business model helps
small and medium businesses that need an alternate to expensive
CRM solutions available in the market.
Annual support subscription pricing starts
at $149 for a single user pack, $699 for a five-user pack, $1299
for a ten-user pack, $2999 for a 25-user pack, $4995 for a 50-user
pack, and $8995 for a 100-user pack. Customers also have an option
of a one-time remote installation fee of $250.
"We want to emphasize our commitment to
be a 100% open source software provider; the software itself is
available for free to download and install, with no complex licensing
schemes,” said Mani, co-founder of vtiger. “Enterprises
that adopt vtiger for their mission-critical needs now have the
peace of mind from our guaranteed support services offered at very
affordable prices. We provide the freedom of open source, with the
guarantee of professional support,” he added.
“We started using vtiger CRM from January
of this year without any problems. Our sales and support teams are
using this application every day to improve our customer relations,”
said Dino Eberle, CEO, 4net AG. “Maintaining the application
is quite easy and we are pretty impressed with the good support
provided by the vtiger team,” he added.
For more information, call at 1-877-788-4437,
or visit http://www.vtiger.com/buy.html
vtiger also announced a partnership program,
which allows companies seeking a relationship with vtiger to provide
support subscription to their customers or host the service and
charge a subscription fee. vtiger offers a volume based discount
on support subscription to partners (Both hosting partner &
reseller partner).
For Partnership enquires, visit http://www.vtiger.com/partner-programs.html
About vtiger
vtiger’s mission is to create affordable
enterprise IT solutions in CRM, Groupware and other areas. vtiger
has been established with a vision to offer best-of-breed open source
solutions that are integrated, validated, and certified with additional
functional features augmented by our own contributions. We certify
the distribution, and provide world-class support. The products
can be downloaded and used free of charge, our revenues are provided
by support and subscription services.
vtiger is a Private Limited corporation registered
under Indian law based in Chennai, India and is in the process of
establishing a subsidiary in the US. It is an early stage venture
funded by AdventNet,
a leading Network Management Software provider, and other private
angel investors. Visit us at www.vtiger.com
Contact:
Gowtham Raj,
Media Relations
(925) 965-6200
raj@vtiger.com
www.vtiger.com
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