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CHENNAI, India--Dec. 29, 2004--vtiger, a provider
of affordable enterprise-class 100% open source software, today
announced the release of vtiger CRM 3.2, a complete Open Source
CRM solution with most of the standard features expected from a
commercial CRM package. The product comes with Security Management,
Product Customization, and Microsoft® Outlook® plug-in as
part of this open source product. It is easy to use and highly intuitive
browser-based software that offers flexible solutions for managing
customer relationships. vtiger offers well-rounded training and
customer support backed by a highly dedicated team. The software
is free and an alternative solution for small- and medium-sized
businesses that require CRM functionality in a single integrated
system.
vtiger's Contribution to Open Source
vtiger CRM 3.2 is built over the proven, flexible,
and scalable LAMP/WAMP technologies. vtiger’s contributions
to the open source initiative includes hassle free executables for
Windows and Linux operating systems and a Microsoft® Outlook®
plug-in. vtiger CRM is an open source product that is staged in
SourceForge.net with additional CRM-specific modules including Product
Customization, Security Management, and Lead Management. In addition,
message boards are integrated to provide collaborative communication
among vtiger CRM users.
Business Benefits of vtiger CRM
- Increase revenues with minimum investment required
- Track the sales life cycle and efficiently manage customer relationships
- Manage support and services issues
- Excellent training and customer support from a highly skilled
team
Key Features of vtiger CRM
- Create team-based roles and assign modules to users according
to organizational structure
- Customize the application fields including pick lists as per
business requirements
- Localized support in German and Dutch
- Synchronize contacts and tasks between Microsoft® Outlook®
and vtiger CRM
- Add customer-related incoming and outgoing e-mails from Microsoft®
Outlook® into vtiger CRM
- Filter e-mails in Microsoft® Outlook® and add relevant
e-mails to vtiger CRM
“We started with a vision to provide
our customers with affordable enterprise-class CRM software by integrating
best of breed open source technologies and bundling them with our
world-class support,” said Govind, Product manager at vtiger.
“Our customers will have an easier time combining third-party
open source software with Windows and Linux operating systems using
our solution.”
vtiger CRM 3.2 can be downloaded from http://sourceforge.net/projects/vtigercrm/
About vtiger
vtiger provides integrated, easy to use and
100% enterprise-class Open Source products in categories such as
CRM, Groupware and others to enhance the business processes of small-
to medium-sized businesses (SMB’s). It is a privately held
company based in Chennai, India and is in the process of establishing
a subsidiary in the United States. vtiger’s products are available
for free with world-class support at www.vtiger.com.
Contacts:
Gowtham Raj, Media Relations
Media Relations
(925) 965-6200
raj@vtiger.com
www.vtiger.com
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