Product Brochure

Download vtiger Forums Product Brochure (36.5 KB)

A forum or discussion board is a vital part in most successful web sites and in customer support systems. It provides a place where your customers and your staff can interact each other and solve issues together. Ultimately, it would create an expert community, which would ease your knowledge management and customer service.

vtiger Forums is an easy-to-use and scaleable open source bulletin board system that enables you to easily create, manage, and promote your online community. It is built on phpBB, an open source software in SourceForge project. You do not need additional software to use it, as it comes with all the required software such as Apache, PHP, and MySQL bundled in it. vtiger Forums combines the power of professional forums and personal blogs, by integrating a Blog module into it.

Key Features

· Easy and Hassle-free Installation
· User-Friendly Interface
· Integrated Blogs
· Unlimited Forums & Posts
· Private and Public Forums
· Powerful Search Utility
· Private Messaging System
· Complete Customization with Templates
· Weekly Snapshots
· Topic Ratings
· RSS Feed
· Watch a Forum
· Spell Checking
· Save as Draft
· Quick Reply
· CC posts to any e-mail ID

Target Users

Small & Medium Businesses

Lower the burden of customer calls and support e-mails. vtiger Forums enables you directly interact with your customers, collect feedback on your products and services, and personalize your service online. The Topic Ratings system helps you/your customers find out the expert forum postings easily, providing instant customer service.

Corporate Intranet

Facilitate the interaction between the staff that would increase their productivity. It helps increase peer-to-peer knowledge sharing.

Online Community

Create online communities on your web site to exchange creative ideas and solutions.

Individuals

Maintain an online forum or a journal where you can post your opinion and thoughts.

System Requirements

Hardware: x486 with 256MB RAM or higher with 100 MB disk space

Operating System: Windows 2000/XP, Linux

Web Browser: IE 5.5/6.0 or Netscape 7.0 and above, Mozilla 1.4 and above, or Opera 7.21 and above.