“Testing In Progress”

Whether you develop software, manufacture spoons, or make anything in between, you probably know that unless your product serves a very narrow market segment, and serves only a few functions, it’s virtually impossible to make all of your “potential customers” perfectly happy with it. When I say potential customers, I’m talking about anyone who could use the product to serve a need. Kids eating rice want small, shallow spoons, and adults drinking soup want big, deep spoons – but if just medium sized spoons sit at the dinner table you can bet your bottom dollar that they’re both going to use it. The more functions you add (maybe you make sporks), the more scenarios your product can be used in, but the more you’re betting on your market wanting everything that you’ve built without treating it as clutter (read: tradeoffs). Outside of that ideal scenario, the experience with your product becomes less perfect, and you’re likely to find yourself caught between differing opinions on the “perfect” design (“the spork needs to be longer and flatter” a la fork, vs. “the spork needs to be shorter and deeper” a la spoon). When you first decide what to build, an organizational strategy and set of goals informs possible directions at the highest level (we’re building forks for kids). Beyond that, a keen intuition, research, and decision analysis must guide the the development of possible tactics to accomplish your goals (plastics are popular, they can’t be too sharp, they can’t rust, they have to be short). A lot of businesses quite successfully (although somewhat arbitrarily) decide on a final design and just commit resources to building that, in part because testing various ideas requires development, implementation, and a process for obtaining feedback. This can be politically challenging, time consuming, and expensive. We recently got involved in the third phase of this big wheel of development with our website. When first developed, our website had a broad focus with much less guidance beyond that. As we learned from our customers, researched best practices, and made inferences using various analytics tools, we worked through three major redesigns, with lesser content changes in between. We’ve finally reached the inevitable A/B testing phase, and Optimizely has been the clear tool of choice. For those of you that frequent our website, this means that you may find that content isn’t where it used to be, or might be in a different form. We’re here to tell you not to worry, “Testing in progress”. The eventual outcome, we hope, is more intuitive, digestible, and informative than the initial design! We’ll discuss some of the tests that we’ve run, and the outcomes, in greater detail soon. And for the many of you that are asking, we’re aiming to have the RC of Vtiger 6 ready by December 10th. Keep your eyes peeled!
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PLPiette
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PLPiette

Hi guys,

I really like the new version but I have a few client running the app out of Synology boxes. Do you have a “target date” when the new version will be available as an “update” for those who run your product internally?

Thanks

Kieran Kay
Guest
Kieran Kay

Hi PLPiette,

Our target date is the end of December. As we get closer to the release we’ll post an update.

Edward Tharp
Guest
Edward Tharp

Will this “RC” be the downloadable or just for “cloud” customers, and will it have the “mobile” module?

Kieran Kay
Guest
Kieran Kay

Hi Edward,

Thanks for the question. The RC is the downloadable open source version for businesses that want an on premise solution. The RC will include the mobile module.

Vincent GORLIER
Guest
Vincent GORLIER

Hi,
We are working on CRM solutions for more than ten years
VTIGER is a really good solution for our customers in FRANCE

We are waiting VTIGER 6.0 with functionalities already existing in the 5.4 : MAIL MANAGER
it’s a real constraint to install this version.
I don’t understand why the GMAIL integration is already included, without any possibility to consult those mails !
on the other hands, the MARKETING Campain process impossible without email management (it’s a regression in comparison with 5.4)

Many thanks to help us in this way
So many clients in FRANCE are interested in this VTIGER 6.0 version

Kieran Kay
Guest
Kieran Kay

Hi Vincent,

We appreciate you choosing Vtiger as a solution and are glad to hear that it’s working well for your customers. I’m glad to say that the coming 6.0 release will include the Mail Manager – I hope that this closes any remaining gaps you saw in the beta release.

Wouter
Guest
Wouter

Hello,

Where can i report some bugs?
Found a small bug in the language file:
Contact.php – Row 41 : “Mailing PO Box” should be “Mailing Po Box” else the translation will not work.

Really like to help fixes problems and bugs, can i register me as a debugger/tester?

Greetings Wouter

Kieran Kay
Guest
Kieran Kay

Hi Wouter,

We really appreciate you taking the time to help improve Vtiger for everyone! To get registered as a tester head on over to trac.vtiger.com, where you’ll find all of the resources you need to get set up as a tester and to access the most recent code releases.

Wouter
Guest
Wouter

Thank you.

Mohamed
Guest
Mohamed

Can I know payment module will be available in VTIGER open source version 6.0 or not ?

Regards
Mohamed

Kieran Kay
Guest
Kieran Kay

Hi Mohammed,

Unfortunately the Payments module won’t be in the Vtiger 6.0 release. It may be in 6.1, but we don’t have the features for 6.1 locked down yet.

Tom
Guest
Tom

Kieran,

Do you have a list of features that will be included in the vTiger 6 release? Or a list that will not be part of it? It would be good to know what to expect.

Thanks!

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