Author Archive

19-11 Md prs

New Mixed License Pricing: Pay for what your users really use

In today’s increasingly competitive business environment, staying ahead of the game is getting harder. In addition to needing to market everywhere, and provide competitive products and services, businesses also need to provide an outstanding customer experience. Part of how they do the latter is with CRM Software – which, when used right, helps businesses acquire, nurture, and win more deals through great customer experiences. If you’re just starting your journey to find a CRM solution and need help choosing the right software, click here to learn about things you should consider evaluating.

Although most businesses have already adopted CRM, some find it challenging to implement. The challenge usually surfaces from needs evaluation, solution discovery, and price.

Larger organizations have a challenging time evaluating their needs

Requirements vary drastically depending on the complexity of the business’s process – which usually scales with size. The bigger the company, the more the little things have an impact. For smaller companies, a sales process might consist of leads being assigned to whatever salesperson has the bandwidth to handle them. At larger ones, reps have responsibilities for specific products and stages of the pipeline, and deals get assigned based on those, as well as other strengths. Discovering all of these needs and requirements can create a barrier to starting down the journey.

Available solutions are often very different

Most CRM solutions are very different from one another. Though core features like contact management and calendars exist, the user interface, user experience, peripheral features, and support can differ widely. Identifying a solution with all of what you need, and none of what you don’t, can be a challenging ordeal, especially since a CRM should also support your company’s growth.

Pricing doesn’t match usage

Most CRM solutions are only available in a one-size-fits-all-users model. That means your administrator user who needs access to everything pays just as much as your employee who only logs in to check the occasional status of a ticket. Most CRM vendors do not offer more granular pricing that more closely matches usage, which can dissuade businesses from considering them.

Vtiger’s Mixed Pricing ensures that organizations only pay for what they need and what they will be using instead of purchasing the product as a bulk. So, now both small and large-scale organizations can improve their productivity and collaboration capabilities for a much smaller price based on their individual requirements. Thereby, eliminating some of the most common problems that businesses face today when planning to implement the CRM technology.

Vtiger’s Mixed Pricing Model allows for three user types and the prices vary for each of them:

  • Standard User- Internal user who has access to all the modules (sales+marketing+support) included in the Vtiger edition.
  • Single-App User- Internal user who has access to one of the apps/modules (sales/marketing/support) in the Vtiger edition.
  • Light Agent- Internal user who has access to all the Essentials modules and Cases.

Here is a look at all the user types that are available for the different editions of Vtiger:

Neha -sc-at-19-11-2018-11-48-57

Benefits of mixed pricing:

  • Pay for the CRM functions each user needs, instead of everything for every user.
  • Focus user interfaces for users, without cluttering them with features the users don’t need.

Learn more about our Mixed Pricing Model here and, or contact us to learn more about our pricing plans.

Still new to the whole CRM movement? Sign up for our free trial and experience Vtiger for yourself!

Customer retention

5 customer retention tips to grow your business

Whether you are a start-up or a Fortune 500 company, retaining customers is your magic potion to run a profitable business. While customer acquisition is ...
enterprise-feature

Vtiger’s Most Awaited Release: Sales Enterprise Edition

Each year a multitude of organizations spend huge sums of money trying to find better ways to grow sales. This in itself is a testimony ...
global-picklist

Save time and prevent data-mapping errors with Vtiger’s multi-module picklists

Imagine a scenario where a set of values need to be common to a couple of picklists across different objects or modules. For instance, the ...
gpi_customers_choice_18

Vtiger recognized as a 2018 Gartner Peer Insights Customers’ Choice for Sales Force Automation

We are excited to announce that we have been named a Gartner’s 2018 Peer Insights Customers’ Choice for Sales Force Automation. All of us here ...
blog-thumb-gmail

Get the most out of your inbox with Vtiger’s new 2-Way Gmail sync

Although we live in the social media era, emails are still the primary communication channel for most organizations. So, it is only natural that a ...
award-blog-new

Vtiger recognised as “One to Watch” and voted 3rd best in cloud CRMs!

It's always a delight to receive great feedback from our customers. It's our way of knowing that our efforts are being acknowledged and loved. Excitingly ...
Overcome_sales_stress

Sales stress: 5 ways managers can help their team

If you’re a sales manager, we understand that you manage a team that constantly works under high pressure. Every time you set an ambitious goal ...
Vtiger_Inventory_add-on

Automate and simplify your inventory management process

If inventory management is an essential part of your business, we have good news for you! We’ve built a new Inventory Add-on that helps optimize ...
Prospecting_GDPR

How to prospect and reach out to leads in the post-GDPR era

Ever since the enactment of GDPR, the way sales professionals prospect and reach out to their potential customers has changed drastically. Your sales activities can ...
customer-rights

Key to GDPR compliance: honour these 8 customer rights

Ever since the European General Data Protection Regulation (GDPR) came into effect, businesses have been rigorously taking measures to ensure the privacy and protection of ...
loading
Copyright 2018 Vtiger | Privacy Policy