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Customer Service

Knowledge Base, a repository of information to provide an enriching customer experience

CRM, Customer Engagement, Customer Retention, Customer service, Help Desk, Marketing, Sales
5 min read

A long time ago, knowledge about a particular skill set was a tightly held secret. It was shared with apprentices… .Knowledge Base, a repository of information to provide an enriching customer experience

Why Do Retail Industries Need CRM?

All, CRM, Customer Retention, Email Marketing, Help Desk
7 min read

CRM and Retail Industries

Thanks to technology, our lives have evolved in more ways than one. It has changed the way we eat, shop,… .Why Do Retail Industries Need CRM?