Personalize Customer Service to Connect with Customers
We can see a shift in customers’ demands and preferences. They have high expectations from businesses, and living up to… .Personalize Customer Service to Connect with Customers
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Post Sale Activities for Customer Retention
Congrats! If you’ve closed a deal. For a sales rep, it is a crucial step toward achieving professional success. The… .Post Sale Activities for Customer Retention
Knowledge Base, a repository of information to provide an enriching customer experience
A long time ago, knowledge about a particular skill set was a tightly held secret. It was shared with apprentices… .Knowledge Base, a repository of information to provide an enriching customer experience
Why Do Retail Industries Need CRM?
Thanks to technology, our lives have evolved in more ways than one. It has changed the way we eat, shop,… .Why Do Retail Industries Need CRM?