Vtiger 5.4.0 Security Patch Released

***April 2nd, 2012 UPDATE: Some users may experience performance issues after applying the security patch below. If you do experience performance issues, please download and apply this patch after applying the security patch. As many of you are aware, Vtiger CRM Open Source 6.0 is still under development and is slated for a May release. For those currently using Vtiger CRM Open Source 5.4, we would like to recommend applying a new security patch, which fixes a series of vulnerabilities reported by Mr. Nick Freeman from security-assessment.com and Mr. Egidio. The patch covers the following discovered vulnerabilities: Local File Inclusion Local File Deletion SQL Injection PHP Code Injection Cross site scripting Arbitrary File Upload Authentication Bypass vulnerabilities(SOAP API’s) 1. Before deploying the patch It is essential to have an available backup of your Vtiger installation in the result of any errors. To do this, create a copy of the entire Vtiger folder, and place it in a different location. As there is no database change in this particular case, a database dump is unnecessary. 2. Obtaining the patch files Download the patch files from: SourceForge Vtiger Link 3. Upload the patch files to your Vtiger CRM 5.4.0 folder 4. Extract the patch files to that directory, overwriting any files as necessary
Sort by:   newest | oldest | most voted
Pablo HP
5 years 9 months ago


I have version 5.4 of the open source vtiger.
I never upgraded to version 5.4 of my vtiger before.
I think that since the launch I never even installed an update.

Today I found your blog on the suggestion of installing the security update

Can you tell me if there were others before this update?
Can you tell me if this installation contains all updates released to date?
Can you tell me how do I know which version of my Vtiger (not 5.4, obviously)?

I’m anxious for version 6.0, but as they say, everything is good and cheap it is time consuming.

Thanks if you can help me.

5 years 9 months ago

I installed the patch yesterday and afterwards I recognized that vtiger is now very slow in loading the pages. In this way it isn’t usable and I’ve to do a rollback. Anyone who discovered the same behaviour?


5 years 9 months ago

Yes, same problem here, it slowed down the site.

5 years 9 months ago

Yes, way to slow to be a productive application….

5 years 9 months ago

Yes, I have exactly the same problem !

Kieran Kay
5 years 9 months ago

My most sincere apologies for the delay – and thank you all for chiming in and leaving feedback. In our initial testing we didn’t run into the problems that you faced and apologize for pushing the security patch out without catching that. We were recently able to replicate the issues being seen and have released a performance patch here:


If you still experiencing any problems after applying the patch, please leave a comment and we’ll dive in even deeper to see what’s wrong. Alternatively, if the patch does solve the issue please do also leave a comment. We try to test as many scenarios as we can but unfortunately can’t replicate every instance. Thank you all very much for your patience!

5 years 9 months ago

Hi, I’ve just tried to download the file but i get the following message:
“The “/vtiger CRM 5.4.0/Co..erformance_Patch.zip” file could not be found or is not available. Please select another file”
Please help, it is really slow

5 years 9 months ago

@Kay: Thanks for providing the performance patch. I applied the pach succesfully resulting in a little faster behaviour. But compared to the initial speed of the fresh and probably insecure installation of vtiger this is a big difference, because it was much faster at the beginning. I guess I’ve to wait at vtiger 6.
But thanks again for the very fast developing of the improvement patch.



[…] April 2nd, 2012 UPDATE: Some users may experience performance issues after applying the security patch below. If you do experience performance issues, please download and apply this patch after applying the security patch.  […]

5 years 9 months ago

@Kay: Am not able to download Performance Patch, but i noticed Security Patch Updated 7 Hours ago, does it means Security Patch merged with Performance Patch.

5 years 9 months ago

Ok, finally got this working, the new security release has the performance integrated,
Thanks for fixing this.

Przemysław Staniszewski
5 years 9 months ago


After unpack security patch javascript stop working. Nothing happens after clicking icons in the top right corner or clicking More on toolbar.

Do I need reload some cache or what?

Best Regards

Customer retention

5 customer retention tips to grow your business

Whether you are a start-up or a Fortune 500 company, retaining customers is your magic potion to run a profitable business. While customer acquisition is ...
19-11 Md prs

New Mixed License Pricing: Pay for what your users really use

In today's increasingly competitive business environment, staying ahead of the game is getting harder. In addition to needing to market everywhere, and provide competitive products ...

Vtiger’s Most Awaited Release: Sales Enterprise Edition

Each year a multitude of organizations spend huge sums of money trying to find better ways to grow sales. This in itself is a testimony ...

Save time and prevent data-mapping errors with Vtiger’s multi-module picklists

Imagine a scenario where a set of values need to be common to a couple of picklists across different objects or modules. For instance, the ...

Vtiger recognized as a 2018 Gartner Peer Insights Customers’ Choice for Sales Force Automation

We are excited to announce that we have been named a Gartner’s 2018 Peer Insights Customers’ Choice for Sales Force Automation. All of us here ...

Get the most out of your inbox with Vtiger’s new 2-Way Gmail sync

Although we live in the social media era, emails are still the primary communication channel for most organizations. So, it is only natural that a ...

Vtiger recognised as “One to Watch” and voted 3rd best in cloud CRMs!

It's always a delight to receive great feedback from our customers. It's our way of knowing that our efforts are being acknowledged and loved. Excitingly ...

Sales stress: 5 ways managers can help their team

If you’re a sales manager, we understand that you manage a team that constantly works under high pressure. Every time you set an ambitious goal ...

Automate and simplify your inventory management process

If inventory management is an essential part of your business, we have good news for you! We’ve built a new Inventory Add-on that helps optimize ...

How to prospect and reach out to leads in the post-GDPR era

Ever since the enactment of GDPR, the way sales professionals prospect and reach out to their potential customers has changed drastically. Your sales activities can ...
Copyright 2018 Vtiger | Privacy Policy