{"version":"1.0","provider_name":"Vtiger CRM Blog","provider_url":"https:\/\/www.vtiger.com\/blog","author_name":"Shree Krupa K","author_url":"https:\/\/www.vtiger.com\/blog\/author\/shreekrupa\/","title":"Delight customers with streamlined multi-channel support - Vtiger CRM Blog","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"9rrNnsyuGh\"><a href=\"https:\/\/www.vtiger.com\/blog\/delight-customers-with-streamlined-customer-support\/\">Delight customers with streamlined multi-channel support<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/www.vtiger.com\/blog\/delight-customers-with-streamlined-customer-support\/embed\/#?secret=9rrNnsyuGh\" width=\"600\" height=\"338\" title=\"&#8220;Delight customers with streamlined multi-channel support&#8221; &#8212; Vtiger CRM Blog\" data-secret=\"9rrNnsyuGh\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n\/**\n * WordPress inline HTML embed\n *\n * @since 4.4.0\n * @output wp-includes\/js\/wp-embed.js\n *\n * Single line comments should not be used since they will break\n * the script when inlined in get_post_embed_html(), specifically\n * when the comments are not stripped out due to SCRIPT_DEBUG\n * being turned on.\n *\/\n(function ( window, document ) {\n\t'use strict';\n\n\t\/* Abort for ancient browsers. *\/\n\tif ( ! document.querySelector || ! window.addEventListener || typeof URL === 'undefined' ) {\n\t\treturn;\n\t}\n\n\t\/** @namespace wp *\/\n\twindow.wp = window.wp || {};\n\n\t\/* Abort if script was already executed. *\/\n\tif ( !! window.wp.receiveEmbedMessage ) {\n\t\treturn;\n\t}\n\n\t\/**\n\t * Receive embed message.\n\t *\n\t * @param {MessageEvent} e\n\t *\/\n\twindow.wp.receiveEmbedMessage = function( e ) {\n\t\tvar data = e.data;\n\n\t\t\/* Verify shape of message. *\/\n\t\tif (\n\t\t\t! 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While all customers start with one channel, 75% of customers switch to a second&hellip;&nbsp;."}