{"version":"1.0","provider_name":"Vtiger CRM Blog","provider_url":"https:\/\/www.vtiger.com\/blog","author_name":"Shree Krupa K","author_url":"https:\/\/www.vtiger.com\/blog\/author\/shreekrupa\/","title":"Vtiger's customer satisfaction survey: why measure customer happiness? - Vtiger CRM Blog","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"15NQWQwKkR\"><a href=\"https:\/\/www.vtiger.com\/blog\/vtigers-customer-satisfaction-survey-why-measure-customer-happiness\/\">Vtiger&#8217;s customer satisfaction survey: why measure customer happiness?<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/www.vtiger.com\/blog\/vtigers-customer-satisfaction-survey-why-measure-customer-happiness\/embed\/#?secret=15NQWQwKkR\" width=\"600\" height=\"338\" title=\"&#8220;Vtiger&#8217;s customer satisfaction survey: why measure customer happiness?&#8221; &#8212; Vtiger CRM Blog\" data-secret=\"15NQWQwKkR\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n\/**\n * WordPress inline HTML embed\n *\n * @since 4.4.0\n * @output wp-includes\/js\/wp-embed.js\n *\n * Single line comments should not be used since they will break\n * the script when inlined in get_post_embed_html(), specifically\n * when the comments are not stripped out due to SCRIPT_DEBUG\n * being turned on.\n *\/\n(function ( window, document ) {\n\t'use strict';\n\n\t\/* Abort for ancient browsers. *\/\n\tif ( ! document.querySelector || ! window.addEventListener || typeof URL === 'undefined' ) {\n\t\treturn;\n\t}\n\n\t\/** @namespace wp *\/\n\twindow.wp = window.wp || {};\n\n\t\/* Abort if script was already executed. *\/\n\tif ( !! window.wp.receiveEmbedMessage ) {\n\t\treturn;\n\t}\n\n\t\/**\n\t * Receive embed message.\n\t *\n\t * @param {MessageEvent} e\n\t *\/\n\twindow.wp.receiveEmbedMessage = function( e ) {\n\t\tvar data = e.data;\n\n\t\t\/* Verify shape of message. *\/\n\t\tif (\n\t\t\t! ( data || data.secret || data.message || data.value ) ||\n\t\t\t\/[^a-zA-Z0-9]\/.test( data.secret )\n\t\t) {\n\t\t\treturn;\n\t\t}\n\n\t\tvar iframes = document.querySelectorAll( 'iframe[data-secret=\"' + data.secret + '\"]' ),\n\t\t\tblockquotes = document.querySelectorAll( 'blockquote[data-secret=\"' + data.secret + '\"]' ),\n\t\t\tallowedProtocols = new RegExp( '^https?:$', 'i' ),\n\t\t\ti, source, height, sourceURL, targetURL;\n\n\t\tfor ( i = 0; i < blockquotes.length; i++ ) {\n\t\t\tblockquotes[ i ].style.display = 'none';\n\t\t}\n\n\t\tfor ( i = 0; i < iframes.length; i++ ) {\n\t\t\tsource = iframes[ i ];\n\n\t\t\tif ( e.source !== source.contentWindow ) {\n\t\t\t\tcontinue;\n\t\t\t}\n\n\t\t\tsource.removeAttribute( 'style' );\n\n\t\t\tif ( 'height' === data.message ) {\n\t\t\t\t\/* Resize the iframe on request. *\/\n\t\t\t\theight = parseInt( data.value, 10 );\n\t\t\t\tif ( height > 1000 ) {\n\t\t\t\t\theight = 1000;\n\t\t\t\t} else if ( ~~height < 200 ) {\n\t\t\t\t\theight = 200;\n\t\t\t\t}\n\n\t\t\t\tsource.height = height;\n\t\t\t} else if ( 'link' === data.message ) {\n\t\t\t\t\/* Link to a specific URL on request. *\/\n\t\t\t\tsourceURL = new URL( source.getAttribute( 'src' ) );\n\t\t\t\ttargetURL = new URL( data.value );\n\n\t\t\t\tif (\n\t\t\t\t\tallowedProtocols.test( targetURL.protocol ) &&\n\t\t\t\t\ttargetURL.host === sourceURL.host &&\n\t\t\t\t\tdocument.activeElement === source\n\t\t\t\t) {\n\t\t\t\t\twindow.top.location.href = data.value;\n\t\t\t\t}\n\t\t\t}\n\t\t}\n\t};\n\n\tfunction onLoad() {\n\t\tvar iframes = document.querySelectorAll( 'iframe.wp-embedded-content' ),\n\t\t\ti, source, secret;\n\n\t\tfor ( i = 0; i < iframes.length; i++ ) {\n\t\t\t\/** @var {IframeElement} *\/\n\t\t\tsource = iframes[ i ];\n\n\t\t\tsecret = source.getAttribute( 'data-secret' );\n\t\t\tif ( ! secret ) {\n\t\t\t\t\/* Add secret to iframe *\/\n\t\t\t\tsecret = Math.random().toString( 36 ).substring( 2, 12 );\n\t\t\t\tsource.src += '#?secret=' + secret;\n\t\t\t\tsource.setAttribute( 'data-secret', secret );\n\t\t\t}\n\n\t\t\t\/*\n\t\t\t * Let post embed window know that the parent is ready for receiving the height message, in case the iframe\n\t\t\t * loaded before wp-embed.js was loaded. When the ready message is received by the post embed window, the\n\t\t\t * window will then (re-)send the height message right away.\n\t\t\t *\/\n\t\t\tsource.contentWindow.postMessage( {\n\t\t\t\tmessage: 'ready',\n\t\t\t\tsecret: secret\n\t\t\t}, '*' );\n\t\t}\n\t}\n\n\twindow.addEventListener( 'message', window.wp.receiveEmbedMessage, false );\n\tdocument.addEventListener( 'DOMContentLoaded', onLoad, false );\n})( window, document );\n\n\/* ]]> *\/\n<\/script>\n","thumbnail_url":"https:\/\/www.vtiger.com\/blog\/wp-content\/uploads\/2016\/10\/Customer_satisfaction_survey-1.png","thumbnail_width":797,"thumbnail_height":293,"description":"In today\u2019s competitive business environment, high customer satisfaction often means the difference between customers happily buying from you again, and shopping around at competitors the next time they have to. Market leaders know this fact well &#8211; stories of customer experiences with companies like Amazon and Apple are a testament to that fact. While many&hellip;&nbsp;."}