{"id":10480,"date":"2020-12-14T11:32:20","date_gmt":"2020-12-14T19:32:20","guid":{"rendered":"https:\/\/www.vtiger.com\/blog\/?p=10480"},"modified":"2025-11-12T19:59:36","modified_gmt":"2025-11-12T14:29:36","slug":"vtiger-9-crm-changes-additions-and-more","status":"publish","type":"post","link":"https:\/\/www.vtiger.com\/blog\/vtiger-9-crm-changes-additions-and-more\/","title":{"rendered":"Vtiger 9 CRM – Changes, additions, and more"},"content":{"rendered":"

Change is constant! Now that is an oxymoron if there ever was one!<\/span><\/i><\/p>\n

But change for the better is good, right? Isn\u2019t that the basic premise on which the \u2018software industry\u2019 is built \u2013 coming up with newer and better versions of a product? Well, the same goes for us. We at Vtiger are constantly thinking about new features or making changes to the functionality in our CRM<\/a>.<\/p>\n

Sometimes it is difficult to catch up with our ideas. No, that is not an empty boast \u2013 take a quick look at the latest version of our CRM<\/a>, Vtiger 9 (V9). <\/span><\/p>\n

Is our version better than the others? Of course. The CRM space is crowded with products that promise you the moon and earth but rarely deliver. Not so with us. We have been quietly taking feedback from customers and partners for the last few years. And also picked at a few brilliant minds that work at Vtiger!

These exercises have culminated in a new version, V9, that comes with intuitive navigation, systemized screens, optimized functionality, negative space utilization, etc., etc. After I zoned out for a few seconds, the design guys (they refer to themselves with a fancy name) explained it in a language I could better understand (in layman\u2019s terms, that is).

After a lot of hand-waving, head-nodding, wordy explanations (from them) and a massive eye-roll (from me), I deduced the changes could easily be grouped under the following three categories:
Look and feel (User Interface \u2013 UI), Customization, and Functionality.<\/b><\/p>\n

\u00a0<\/p>\n

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Let us see what these are.<\/span><\/p>\n

Look and feel (User Interface \u2013 UI)<\/b><\/p>\n

Adobe in their State of Art Content* report says,<\/p>\n

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\u201866% of people would prefer to see a beautifully designed website over something bland and straightforward.\u2019<\/i><\/p>\n<\/blockquote>\n

We agree wholeheartedly. The UI design change was what we explored when we thought of revamping our CRM. And by far, it is the biggest piece of the change. So, what inspired us to make these changes? The concept of symmetry<\/b> and\u00a0 aesthetics<\/b>!<\/p>\n

Our investment into the R&D of design principles paid off. The screen layouts are:<\/p>\n