
{"id":13185,"date":"2022-06-08T12:46:28","date_gmt":"2022-06-08T19:46:28","guid":{"rendered":"https:\/\/www.vtiger.com\/blog\/?p=13185"},"modified":"2022-06-08T12:46:28","modified_gmt":"2022-06-08T19:46:28","slug":"big-little-things-customizing-one-view","status":"publish","type":"post","link":"https:\/\/www.vtiger.com\/blog\/big-little-things-customizing-one-view\/","title":{"rendered":"Big Little Things &#8211; Customizing One View"},"content":{"rendered":"<p>Welcome back to the blog series Big Little Things, where we highlight some of the lesser-known and sometimes overlooked features and enhancements in Vtiger CRM that pack a big punch. This blog highlights how Vtiger users can customize <a href=\"https:\/\/help.vtiger.com\/article\/117318613-One-View:-Introduction\">One View<\/a> to ensure they see the most relevant data to related records in the CRM. Let\u2019s dive in and learn more about this exciting feature.<\/p>\n<p><b>What is One View?<\/b><\/p>\n<p>One View is a real game-changer for CRM users enabling them to gain valuable insights quickly while getting a 360-degree view of their records on a single screen. For example, if users are viewing a Contact record in Summary View, they can see the related Organization, Deals, Cases, Quotes, etc.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/voeyenew.vtiger.com\/s\/wp-content\/uploads\/2022\/06\/Big-Little-Things-One-view-1-Summary-view-1-1024x454.png\" alt=\"Big Little Things One view (1 Summary view)\" width=\"1024\" height=\"454\" class=\"aligncenter size-large wp-image-13188\" srcset=\"https:\/\/www.vtiger.com\/blog\/wp-content\/uploads\/2022\/06\/Big-Little-Things-One-view-1-Summary-view-1-1024x454.png 1024w, https:\/\/www.vtiger.com\/blog\/wp-content\/uploads\/2022\/06\/Big-Little-Things-One-view-1-Summary-view-1-300x133.png 300w, https:\/\/www.vtiger.com\/blog\/wp-content\/uploads\/2022\/06\/Big-Little-Things-One-view-1-Summary-view-1-768x341.png 768w, https:\/\/www.vtiger.com\/blog\/wp-content\/uploads\/2022\/06\/Big-Little-Things-One-view-1-Summary-view-1-1536x682.png 1536w, https:\/\/www.vtiger.com\/blog\/wp-content\/uploads\/2022\/06\/Big-Little-Things-One-view-1-Summary-view-1.png 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><br \/>\n<\/p>\n<p>One View also allows users to click on the related record to expand it and view its Key fields, Header fields, and Next Actions. This will help save valuable time for your sales, marketing, and support teams who are searching for insights and data related to an individual record.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/voeyenew.vtiger.com\/s\/wp-content\/uploads\/2022\/06\/Big-Little-Things-One-view-2-Key-Fields-1-1024x452.png\" alt=\"Big Little Things One view (2 Key Fields)\" width=\"1024\" height=\"452\" class=\"aligncenter size-large wp-image-13190\" srcset=\"https:\/\/www.vtiger.com\/blog\/wp-content\/uploads\/2022\/06\/Big-Little-Things-One-view-2-Key-Fields-1-1024x452.png 1024w, https:\/\/www.vtiger.com\/blog\/wp-content\/uploads\/2022\/06\/Big-Little-Things-One-view-2-Key-Fields-1-300x132.png 300w, https:\/\/www.vtiger.com\/blog\/wp-content\/uploads\/2022\/06\/Big-Little-Things-One-view-2-Key-Fields-1-768x339.png 768w, https:\/\/www.vtiger.com\/blog\/wp-content\/uploads\/2022\/06\/Big-Little-Things-One-view-2-Key-Fields-1-1536x678.png 1536w, https:\/\/www.vtiger.com\/blog\/wp-content\/uploads\/2022\/06\/Big-Little-Things-One-view-2-Key-Fields-1.png 1916w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p><\/p>\n<p>Users can also create additional related records, open a related record in a new tab, and perform other outreach activities on the related records such as email, phone calls, and SMS messaging.<\/p>\n<p>Lastly, One View is where you can set the Deal Contact Role on a Contact record that is related to the Deal. Setting the Deal Contact Role is a crucial step in helping to close more Deals by identifying decision-makers. It also influences Deal Scoring when using the <a href=\"https:\/\/help.vtiger.com\/article\/147596618-Calculus-AI---Your-Smart-AI-Feature\">Calculus AI<\/a> feature. <\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/voeyenew.vtiger.com\/s\/wp-content\/uploads\/2022\/06\/Big-Little-Things-One-view-6-Deal-Contact-Role-1-1024x465.png\" alt=\"Big Little Things One view (6 Deal Contact Role)\" width=\"1024\" height=\"465\" class=\"aligncenter size-large wp-image-13196\" srcset=\"https:\/\/www.vtiger.com\/blog\/wp-content\/uploads\/2022\/06\/Big-Little-Things-One-view-6-Deal-Contact-Role-1-1024x465.png 1024w, https:\/\/www.vtiger.com\/blog\/wp-content\/uploads\/2022\/06\/Big-Little-Things-One-view-6-Deal-Contact-Role-1-300x136.png 300w, https:\/\/www.vtiger.com\/blog\/wp-content\/uploads\/2022\/06\/Big-Little-Things-One-view-6-Deal-Contact-Role-1-768x349.png 768w, https:\/\/www.vtiger.com\/blog\/wp-content\/uploads\/2022\/06\/Big-Little-Things-One-view-6-Deal-Contact-Role-1-1536x697.png 1536w, https:\/\/www.vtiger.com\/blog\/wp-content\/uploads\/2022\/06\/Big-Little-Things-One-view-6-Deal-Contact-Role-1.png 1806w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><br \/>\n<\/p>\n<p><b>How to Customize One View.<\/b><\/p>\n<p>Customizing One View is a simple process that can be performed by admins on an account. There are two ways you can access the One View customizing page:<\/p>\n<ol>\n<li>From Summary View on a record.<\/li>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/voeyenew.vtiger.com\/s\/wp-content\/uploads\/2022\/06\/Big-Little-Things-One-view-3-Customizing-One-View-Summary-view-1-1024x451.png\" alt=\"Big Little Things One view (3 Customizing One View Summary view)\" width=\"1024\" height=\"451\" class=\"aligncenter size-large wp-image-13192\" srcset=\"https:\/\/www.vtiger.com\/blog\/wp-content\/uploads\/2022\/06\/Big-Little-Things-One-view-3-Customizing-One-View-Summary-view-1-1024x451.png 1024w, https:\/\/www.vtiger.com\/blog\/wp-content\/uploads\/2022\/06\/Big-Little-Things-One-view-3-Customizing-One-View-Summary-view-1-300x132.png 300w, https:\/\/www.vtiger.com\/blog\/wp-content\/uploads\/2022\/06\/Big-Little-Things-One-view-3-Customizing-One-View-Summary-view-1-768x338.png 768w, https:\/\/www.vtiger.com\/blog\/wp-content\/uploads\/2022\/06\/Big-Little-Things-One-view-3-Customizing-One-View-Summary-view-1-1536x676.png 1536w, https:\/\/www.vtiger.com\/blog\/wp-content\/uploads\/2022\/06\/Big-Little-Things-One-view-3-Customizing-One-View-Summary-view-1.png 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p>\t<\/p>\n<li>From Module Layouts and Fields (On the Settings page).<\/li>\n<\/ol>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/voeyenew.vtiger.com\/s\/wp-content\/uploads\/2022\/06\/Big-Little-Things-One-view-4-Customizing-One-View-Module-Layouts-1-1024x453.png\" alt=\"Big Little Things One view (4 Customizing One View Module Layouts)\" width=\"1024\" height=\"453\" class=\"aligncenter size-large wp-image-13194\" srcset=\"https:\/\/www.vtiger.com\/blog\/wp-content\/uploads\/2022\/06\/Big-Little-Things-One-view-4-Customizing-One-View-Module-Layouts-1-1024x453.png 1024w, https:\/\/www.vtiger.com\/blog\/wp-content\/uploads\/2022\/06\/Big-Little-Things-One-view-4-Customizing-One-View-Module-Layouts-1-300x133.png 300w, https:\/\/www.vtiger.com\/blog\/wp-content\/uploads\/2022\/06\/Big-Little-Things-One-view-4-Customizing-One-View-Module-Layouts-1-768x339.png 768w, https:\/\/www.vtiger.com\/blog\/wp-content\/uploads\/2022\/06\/Big-Little-Things-One-view-4-Customizing-One-View-Module-Layouts-1-1536x679.png 1536w, https:\/\/www.vtiger.com\/blog\/wp-content\/uploads\/2022\/06\/Big-Little-Things-One-view-4-Customizing-One-View-Module-Layouts-1.png 1919w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p><\/p>\n<p>Once users have accessed the One View customizing page, they can drag and drop any \u201cAvailable Relationships\u201d (Modules) into the \u201cRelationships shown in One View\u201d section to add them to One View for that module. Users can also reorder or remove relationships from One View with a couple of clicks.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/voeyenew.vtiger.com\/s\/wp-content\/uploads\/2022\/06\/Big-Little-Things-One-view-5-Customizing-One-View-page-1-1024x451.png\" alt=\"Big Little Things One view (5 Customizing One View page)\" width=\"1024\" height=\"451\" class=\"aligncenter size-large wp-image-13195\" srcset=\"https:\/\/www.vtiger.com\/blog\/wp-content\/uploads\/2022\/06\/Big-Little-Things-One-view-5-Customizing-One-View-page-1-1024x451.png 1024w, https:\/\/www.vtiger.com\/blog\/wp-content\/uploads\/2022\/06\/Big-Little-Things-One-view-5-Customizing-One-View-page-1-300x132.png 300w, https:\/\/www.vtiger.com\/blog\/wp-content\/uploads\/2022\/06\/Big-Little-Things-One-view-5-Customizing-One-View-page-1-768x338.png 768w, https:\/\/www.vtiger.com\/blog\/wp-content\/uploads\/2022\/06\/Big-Little-Things-One-view-5-Customizing-One-View-page-1-1536x676.png 1536w, https:\/\/www.vtiger.com\/blog\/wp-content\/uploads\/2022\/06\/Big-Little-Things-One-view-5-Customizing-One-View-page-1.png 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><br \/>\n<\/p>\n<p>Once the admin has customized the configuration, it will appear for all users on the account. This allows for unique customization depending on a company\u2019s business needs. <\/p>\n<p><\/p>\n<p><div style=\"border: 3px; border-style: solid; border-color: #000000; padding: 1em;\"><b>Take Vtiger for a Test Drive Today<\/b><\/p>\n<p>Click <a href=\"https:\/\/www.vtiger.com\/pricing\/\">here<\/a> to sign up for a 15-day free trial or try our forever free Pilot edition.<\/div><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Welcome back to the blog series Big Little Things, where we highlight some of the lesser-known and sometimes overlooked features and enhancements in Vtiger CRM that pack a big punch. This blog highlights how Vtiger users can customize One View to ensure they see the most relevant data to related records in the CRM. Let\u2019s&hellip;&nbsp;<a href=\"https:\/\/www.vtiger.com\/blog\/big-little-things-customizing-one-view\/\" class=\"\" rel=\"bookmark\">.<span class=\"screen-reader-text\">Big Little Things &#8211; Customizing One View<\/span><\/a><\/p>\n","protected":false},"author":42,"featured_media":13202,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_eb_attr":"","neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"","neve_meta_content_width":0,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","neve_meta_reading_time":"","_themeisle_gutenberg_block_has_review":false,"_ti_tpc_template_sync":false,"_ti_tpc_template_id":"","footnotes":""},"categories":[3],"tags":[],"class_list":["post-13185","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-all"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Big Little Things - Customizing One View - Vtiger CRM Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.vtiger.com\/blog\/big-little-things-customizing-one-view\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Big Little Things - Customizing One View - Vtiger CRM Blog\" \/>\n<meta property=\"og:description\" content=\"Welcome back to the blog series Big Little Things, where we highlight some of the lesser-known and sometimes overlooked features and enhancements in Vtiger CRM that pack a big punch. This blog highlights how Vtiger users can customize One View to ensure they see the most relevant data to related records in the CRM. Let\u2019s&hellip;&nbsp;.Big Little Things &#8211; Customizing One View\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.vtiger.com\/blog\/big-little-things-customizing-one-view\/\" \/>\n<meta property=\"og:site_name\" content=\"Vtiger CRM Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/vtiger\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.vtiger.com\/blog\/wp-content\/uploads\/2022\/06\/Big-Little-Things-Customizing-One-View-1.png\" \/>\n\t<meta property=\"og:image:width\" content=\"3334\" \/>\n\t<meta property=\"og:image:height\" content=\"1250\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Josh Rich\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@vtigercrm\" \/>\n<meta name=\"twitter:site\" content=\"@vtigercrm\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Josh Rich\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Big Little Things - Customizing One View - Vtiger CRM Blog","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.vtiger.com\/blog\/big-little-things-customizing-one-view\/","og_locale":"en_US","og_type":"article","og_title":"Big Little Things - Customizing One View - Vtiger CRM Blog","og_description":"Welcome back to the blog series Big Little Things, where we highlight some of the lesser-known and sometimes overlooked features and enhancements in Vtiger CRM that pack a big punch. 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