
{"id":1766,"date":"2014-03-26T14:33:21","date_gmt":"2014-03-26T21:33:21","guid":{"rendered":"https:\/\/www.vtiger.com\/blogs\/?p=1766"},"modified":"2025-09-23T18:30:27","modified_gmt":"2025-09-23T13:00:27","slug":"vtiger-crm-android-app-push-notifications-now-enabled","status":"publish","type":"post","link":"https:\/\/www.vtiger.com\/blog\/vtiger-crm-android-app-push-notifications-now-enabled\/","title":{"rendered":"Vtiger CRM Android App 2.8 Released &#8211; Push CRM Notifications to Your Mobile App"},"content":{"rendered":"<p>If you&#8217;re a Vtiger CRM Android app user, then you&#8217;re probably aware that new updates have been rolled out between once and twice a month to compliment changes in Vtiger CRM, and to build in functionality that we think compliments a <a href=\"https:\/\/www.vtiger.com\/mobile-crm-guide\/\">mobile CRM<\/a> experience. Today&#8217;s update serves the latter case &#8211; we&#8217;re pleased to announce the enablement of push-based CRM notifications in the newest version (2.8) of the app.<\/p>\n<p>If push notifications and related workflows are correctly configured, then if, for example, a customer sends an email that automatically creates a ticket in Vtiger, a notification pop-up will appear on your mobile phone screen indicating so. Tapping on the notification will take you directly to the ticket&#8217;s detail view, ensuring faster response times. Push notifications can be applied to virtually all notification types in Vtiger.<\/p>\n<p>For push notifications to be enabled, start by downloading the latest version of the Android app. Push notifications also require the creation of a workflow in <a href=\"https:\/\/www.vtiger.com\/\">Vtiger CRM<\/a>, with the workflow&#8217;s task set to create a &#8220;mobile push notification&#8221;. In the Vtiger CRM Mobile app, a new &#8220;Notifications&#8221; menu item allows you to configure which notifications you would like to receive on your mobile app regardless of what the server is sending.<\/p>\n<p>In addition to the enablement of push notifications in this update, the calendar list view&#8217;s UI was given an overhaul. For more information on what went into the Vtiger CRM update that enabled this improved mobile app functionality, see our <a href=\"https:\/\/wiki.vtiger.com\/vtiger6\/index.php\/March_22_Highlights\">updates page<\/a>. To download the Vtiger CRM Android or iPhone apps, find them on the\u00a0<a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.vtiger.apps.gvtigerpro\">Android Play Store<\/a>\u00a0or <a href=\"https:\/\/itunes.apple.com\/us\/app\/vtiger-crm-mobile\/id381259792?mt=8\">Apple App Store<\/a>.<\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/voeyenew.vtiger.com\/s\/wp-content\/uploads\/2014\/03\/Screenshot_2014-03-26-19-12-07-1.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-1767\" title=\"Screenshot_2014-03-26-19-12-07\" src=\"https:\/\/voeyenew.vtiger.com\/s\/wp-content\/uploads\/2014\/03\/Screenshot_2014-03-26-19-12-07-1.png\" alt=\"\" width=\"336\" height=\"598\" srcset=\"https:\/\/www.vtiger.com\/blog\/wp-content\/uploads\/2014\/03\/Screenshot_2014-03-26-19-12-07-1.png 480w, https:\/\/www.vtiger.com\/blog\/wp-content\/uploads\/2014\/03\/Screenshot_2014-03-26-19-12-07-1-169x300.png 169w\" sizes=\"auto, (max-width: 336px) 100vw, 336px\" \/><\/a><\/p>\n<p style=\"text-align: center;\"><em>The Android app&#8217;s push notification configuration screen<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you&#8217;re a Vtiger CRM Android app user, then you&#8217;re probably aware that new updates have been rolled out between once and twice a month to compliment changes in Vtiger CRM, and to build in functionality that we think compliments a mobile CRM experience. Today&#8217;s update serves the latter case &#8211; we&#8217;re pleased to announce&hellip;&nbsp;<a href=\"https:\/\/www.vtiger.com\/blog\/vtiger-crm-android-app-push-notifications-now-enabled\/\" class=\"\" rel=\"bookmark\">.<span class=\"screen-reader-text\">Vtiger CRM Android App 2.8 Released &#8211; Push CRM Notifications to Your Mobile App<\/span><\/a><\/p>\n","protected":false},"author":28,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_eb_attr":"","neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"","neve_meta_content_width":0,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","neve_meta_reading_time":"","_themeisle_gutenberg_block_has_review":false,"_ti_tpc_template_sync":false,"_ti_tpc_template_id":"","footnotes":""},"categories":[3],"tags":[],"class_list":["post-1766","post","type-post","status-publish","format-standard","hentry","category-all"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Vtiger CRM Android App 2.8 Released - Push CRM Notifications to Your Mobile App - Vtiger CRM Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.vtiger.com\/blog\/vtiger-crm-android-app-push-notifications-now-enabled\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Vtiger CRM Android App 2.8 Released - Push CRM Notifications to Your Mobile App - Vtiger CRM Blog\" \/>\n<meta property=\"og:description\" content=\"If you&#8217;re a Vtiger CRM Android app user, then you&#8217;re probably aware that new updates have been rolled out between once and twice a month to compliment changes in Vtiger CRM, and to build in functionality that we think compliments a mobile CRM experience. Today&#8217;s update serves the latter case &#8211; we&#8217;re pleased to announce&hellip;&nbsp;.Vtiger CRM Android App 2.8 Released &#8211; Push CRM Notifications to Your Mobile App\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.vtiger.com\/blog\/vtiger-crm-android-app-push-notifications-now-enabled\/\" \/>\n<meta property=\"og:site_name\" content=\"Vtiger CRM Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/vtiger\" \/>\n<meta property=\"article:modified_time\" content=\"2025-09-23T13:00:27+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/voeyenew.vtiger.com\/s\/wp-content\/uploads\/2014\/03\/Screenshot_2014-03-26-19-12-07-1.png\" \/>\n<meta name=\"author\" content=\"Kieran Kay\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@vtigercrm\" \/>\n<meta name=\"twitter:site\" content=\"@vtigercrm\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Kieran Kay\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Vtiger CRM Android App 2.8 Released - Push CRM Notifications to Your Mobile App - Vtiger CRM Blog","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.vtiger.com\/blog\/vtiger-crm-android-app-push-notifications-now-enabled\/","og_locale":"en_US","og_type":"article","og_title":"Vtiger CRM Android App 2.8 Released - Push CRM Notifications to Your Mobile App - Vtiger CRM Blog","og_description":"If you&#8217;re a Vtiger CRM Android app user, then you&#8217;re probably aware that new updates have been rolled out between once and twice a month to compliment changes in Vtiger CRM, and to build in functionality that we think compliments a mobile CRM experience. 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