Collaborate right inside records

Get help from other team members by @mentioning them in a note on a contact or opportunity. Or, if it's their turn to take over, reassign any task, contact, or opportunity to them for a seamless handoff.

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@mention co-workers to collaborate

Whether you need insight from an expert across the business, or just want to get some collaborative brainstorming going, get your colleagues’ attention by @mentioning them in a comment on a contact, opportunity, or other record.

See real-time notifications whenever you’re mentioned

Get an alert in the notification center when you receive a @mention from anywhere in the CRM. Click through the alert to open the record you were @mentioned in, or reply to the message without opening the record, right from the notification center

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Ready to think like your customers?