Smoother conversations and seamless collaboration - integrate your CRM with communication apps.
Do we have control over what app our customers use to communicate? Of course not. There are multiple apps available today - MS Teams, Google Meet, Zoom, etc., and we can only sway customer preferences, not decide for them.
Now imagine using all these apps to drive conversations with your customers. You will have shared files, discussed deals and offers, or even resolved issues.
How will you save this information? You may find it difficult to manage and track this scattered communication. After all, to ensure business continuity, you will have to map every aspect and every data point related to a customer’s journey.
Today, many CRMs integrate with communication apps, allowing you to save and share data. You also have access to the latest customer information - contacts and deals, to prepare for meetings and make intelligent conversations. The CRMs also allow you to save records of your meetings that will help you make informed decisions. And you can do all of this from the CRM itself.
Vtiger CRM integrates with MS Teams, Google Meet, and Zoom. The integrations help you manage your conversations effectively to build lasting customer relationships.