Starter
Professional
Tier
Starter
Professional
Price
Annual billing
/ user / month
$10
$20
Monthly billing
/ user / month
$14
$28
Minimum Users
1
1
Contact Management
Contacts
Organizations
Profile scoring
Engagement Score
Touchpoints
Email Archiving
Custom Lists
Tagging & Tag Cloud
Task & Calendar
Task
Activities, Calls, Events
My Calendar
Shared Calendars
Personal Appointment Pages
5
10
Auto-Assigned Event Pages
1
2
Group Event Pages
1
2
Email Functionality
Email Tracking w/ Real Time Notifications
Email Templates
Related Comments
Contextual Related Lists
Change History
Inbox
1 Shared mailbox, 1 My Mailbox per user
3 Shared mailboxes, 1 My Mailbox per user
2-Way Email Sync (Gmail)
Sales Process Management
Leads
Campaigns
Round-Robin Lead Assignment
Opportunities
Opportunity Revenue Line Items
Multiple Pipelines
Sales Pipeline Forecasts & Quotas
Quotes
Invoices
Tax Configuration
Sales Insights
Support Management
Cases
Work Orders
Knowledge Base
Email to Case (Ticket)
Round-Robin Case Assignment
Organization Matching w/ Email Domain
Assets
Service Contracts
Customer Portal
SLA Policies
Business Hours
Support Insights
Agent-Level Business Hours
Case Satisfaction Survey
Inventory Management Essentials
Products
Services
Pricebooks
Subscriptions
Payment Tracking
Vendors
Purchase Orders
Sales Orders
Inventory Management Add-On
Not Available
$
Credit Notes
Bills
Receipt Notes
Delivery Notes
Social Integration
Twitter Integration
Twitter Lead Capture
Twitter Case Capture
Social Interactions w/ Leads & Contacts
Project Management
Projects & Tasks
Configurable Alerts
Comments & Documents
Automated Time Tracking & Billing
Project Summary View
Project Milestones
Auto-Creation of Tasks (via Workflows)
Gantt Chart
Calendar View
Issue Tracking
Users & Access Control
Employees
Organization Hierarchy (Roles)
Field-Level Access Control (Profiles)
User Groups
Global Sharing Rules
Analytics
Pre-Built Reports & Charts
Custom Tabular Reports
Unlimited
Unlimited
Custom Pivot Reports
10
25
Custom Charts
10
25
Custom Scheduled Reports
10
25
Microsoft Power BI Integration
Document Collaboration
Documents
Document Library
Document Sharing
10 / month
50 / month
Document Collaboration
Document Consumption Tracking
Google Drive
Dropbox
Document Upload - Max File Size
25 MB
25 MB
Collaboration
Direct Messages
Attach Files to Direct Messages
Group Messages
Calendar Notifications
Chat for Internal Collaboration
Marketing Automation
Mass Email Campaigns
Autoresponder Campaigns
Automatic Email Personalization
Campaign Scheduling
Free Email Campaign Credits (Monthly)
10,000 or 1,000 / user
20,000 or 2,000 / user
Email Tracking (Opens, Clicks, Bounces)
Subscriber Lists
List Segmentation
List Unsubscribes
Email Opt-Out
Email Template Library
Customizable Email Templates
Image Storage
Remove Vtiger Branding
Integrations
Outlook (Contacts, Calendar, Email)
Google (Contacts, Calendar, Gmail)
SMS Integration
Google Drive
Dropbox
Digital Document Signing
Payment Systems
Shopping Carts
Quickbooks
Office 365 (Contacts, Calendar)
Xero
Exchange Connector
$
$
Tally
Customization
Custom Modules
10
Custom Fields (Per Module)
25
50
Text Area Fields
5
10
Rich Text Fields
2
2
Items Per Picklist
1000
1000
Character Per Picklist Value
100
100
Custom Layouts
Colors for Picklists
Dependent Page Layouts
Print Templates
Logo
Customize Record Numbering
Terms & Conditions on Quotes & Invoices
Multiple Currencies
Automation
BCC Email to Archive
Lead Creation from Email
Contact Creation from Email
Case Creation from Email
Opportunity Creation from Email
Organization Creation from Email
Smart Alerts & Follow Up Rules
Push Notifications
Workflows
25
50
Multipath Workflows
2
5
Allowed Actions Per Workflow
6
8
Workflow Field Updates
Scheduled Workflows
10
20
Hourly Limits Per Workflow
1
2
Daily Limits Per Workflow
5
10
Assignment Rules
Approval Automation (Deals & Quotes)
Approval Process Automation (All Modules)
Case Escalation Rules
Update Notifications (On-Save Alerts)
Webforms
Web to Lead Forms
Web to Contact Forms
Web to Case Forms
Web to Organization Forms
Web to Opportunity Forms
Web to Vendor Forms
Telephony Integration
Plivo
Twilio
Asterisk Integration
Click-to-Dial
Incoming Call Contact Popup
Call Logging
Call Audio Recording
Data Administration
Storage (Higher Of)
5 GB or 500 MB / user
7.5 GB or 750 MB / user
Data Deduplication
Mobile Apps
iOS
Android
Add Ons
Gmail Sidebar for Chrome
Gmail Webhooks
250 calls / user (25,000 max / day)
Vtiger Privacy Shield
$
$
Automated Consent Management
At-Rest Sensitive Data Encryption (Leads, Contacts)
5 fields per module
5 fields per module
Access Logs, Auditing & Reports
Automated Data Handling (Record Locking & Erasure)
Sandbox
Developer Sandbox