From 2023 to 2024: Building on Success Together

- From the CEO’s Desk

With the promise of generative AI finally coming to fruition, 2023 might have been the most interesting year in the past two decades. AI is transformational for the many who are willing to tap its capabilities to be more productive and effective.

At Vtiger, in our quest to deliver more value, we have added several significant capabilities to help users, developers, and administrators.

AI Enhancements

  • AI-generated summary of Calls, Emails, and Chats 
  • AI-generated review of Calls, Emails, and Chats for Coaching
  • Email subject suggestion
  • Email content generation
  • Automatic Case categorization
  • Rephrase of text for Chat agents
  • Natural language querying support 

For Sales teams & Customer Service  teams

  • Gamification
  • Targets on any metric
  • New channels: Telegram

More for Sales teams

  • CPQ 
  • Revenue schedules
  • Price guidance

For Inventory teams

  • For multi-warehouse support: Stockroom
  • QR code

Industry-specific solutions

  • Custom-designed Field Sales Apps (for CPG and Retail  industries)

For Admins

  • To configure advanced flows: Process designer improvements
  • To protect data: Masking of sensitive data from selected users
  • To make stock updation easy, the Stock Management settings page

For Developers

  • Add-on Publisher
  • Insights Designer
  • VTAP enhancements

We have also added several new courses on Vtiger Academy to make it easy for your teams to get onboarded to Vtiger. 

As we enter 2024, we would like to hear from you about what you want to see. Whether you are using Vtiger Open Source or Vtiger Cloud or planning to use a CRM in the future, please tell us what you would like us to work on or improve by clicking here.

 
 

Webinar & Videos

 
 

Upcoming Webinar on Vtiger’s Holiday Offers and Choosing Your Edition

Join us for an insightful session on our holiday offers as we elaborate on the exciting deals and guide you in choosing the right Vtiger edition.

Date & Time: Thursday, December 14th - 1:00 PM CST

 

Upcoming Webinar on Vtiger’s Holiday Offers and Choosing Your Edition

Join us for an insightful session on our holiday offers as we elaborate on the exciting deals and guide you in choosing the right Vtiger edition.

Date & Time: Thursday, December 14th - 1:00 PM CST

 
 
 

The Vtiger Blog

 
 

Effective stock management helps businesses meet customer demands, minimize stockouts or overstocks, and ultimately contribute to the overall efficiency of the supply chain.

Vtiger’s Stockroom Add-on aids you in tracking and managing product stock at different locations – like the stock in warehouses and your vehicles. You can add stockrooms that belong to your company as well as your distributors. Vtiger provides two Stockroom types - Warehouse and Van to manage the stock in-store and stock on the move.

Read our blog to know more about Stock Movement Made Easy with Vtiger Stockroom.

 

Effective stock management helps businesses meet customer demands, minimize stockouts or overstocks, and ultimately contribute to the overall efficiency of the supply chain.

Vtiger’s Stockroom Add-on aids you in tracking and managing product stock at different locations – like the stock in warehouses and your vehicles. You can add stockrooms that belong to your company as well as your distributors. Vtiger provides two Stockroom types - Warehouse and Van to manage the stock in-store and stock on the move.

Read our blog to know more about Stock Movement Made Easy with Vtiger Stockroom.

 
 

Vtiger Academy & Knowledge Base

 
 

Have you signed up for Vtiger Academy yet? 

We have a list of how-to videos showing how to use and configure the CRM.

It is our one-stop learning destination for all things Vtiger CRM. 

Jumpstart your Vtiger CRM journey today!

 

Knowledge Base is our repository of articles (help documentation) and FAQs. Search for and read an article for quick know-how about a feature.

View our latest videos on Vimeo and learn how to use Vtiger:

 

Have you signed up for Vtiger Academy yet? 

We have a list of how-to videos showing how to use and configure the CRM.

It is our one-stop learning destination for all things Vtiger CRM. 

Jumpstart your Vtiger CRM journey today!

 

Knowledge Base is our repository of articles (help documentation) and FAQs. Search for and read an article for quick know-how about a feature.

View our latest videos on Vimeo and learn how to use Vtiger:

 
 

My Favorite Feature

 
 
Vidyashree HS
Business Analyst

Import

In our fast-paced world, time-saving tools are essential for streamlining tasks. The Import feature stands out as it helps manage data effortlessly. It reduces our workload and makes us more efficient.

  • Importing data is a game-changer, especially when managing large datasets or transferring information to Vtiger from various systems
  • Updating CRM records with the latest data from an updated database is crucial. You can automate the process in Vtiger to save time. It also ensures accuracy and consistency across the CRM, eliminating the hassle of manual updates while seamlessly integrating new data.
  • Using advanced controls, such as Duplicate Checks and Import Merge functionalities, also help proactively address a business's specific use-case requirements.

For these reasons, the import feature earns its place as my favorite—a true time-saver and efficiency enhancer.

 
 

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