Gmail integration with vtiger CRM

Those of you with GMail accounts will be happy to see that you can now both receive and send emails using your GMail account. vtiger CRM 5.0.4 supports SSL enabled SMTP and IMAP access which is required to use GMail for sending and receiving emails.

For fetching mails from your GMail account, incoming mail settings should be configured as explained in the 5.0.4 release notes (see Page 16).

One of the benefits of using IMAP instead of POP for fetching emails is that your GMail folders (in Gmail these are referred to as labels) will be automatically created in vtiger CRM Webmail client and then kept in sync when changes are made. More details about IMAP can be found here . Please note that the incoming mail only works with PHP 5.2 on Windows.

For sending emails using your GMail account, Outgoing mail server settings should be configured. Please refer to Page 15 in the release notes for more details.

We hope you will find this new feature useful. In case you have any issues/suggestions, please let us know in the comments.

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Guest
escaliers
9 years 9 months ago

super! I can also use an alias on gmail.com with my domain? if ywe, how I must configure it in this situation?

Admin
9 years 9 months ago

Make sure IMAP is enabled for your Gmail Account to be used as incoming mail server.

1. Login to your Gmail Account

2. Settings > Forwarding and POP/IMAP > Enable IMAP

Guest
Arstan
9 years 9 months ago

How about Gmail limitations on the emails? Do they limit number of emails sent out per hour/day?

Guest
alh
9 years 9 months ago

If you try to set up the webmail and you have selected SSL and you forgot to open port 993 on your router vtiger will hangup period. No error message given, no timeout, nothing. You can not do anything. The only way back is to shut down the webserver and start vtiger back. I think that is a bug. I mean even if you didn’t have the port open, vtiger shouldn’t just stop working completely.

Someone please test that let us know if they see the same problem or did I miss something.

Thanks
AL

Guest
Neptune
9 years 9 months ago

Hi!

This is useful. Thnx!
Though, I have a problem with the mails. VTiger only shows a few words of every e-mails. It cuts down the mails, I don’t know why, I have searched to find a solution for this problem. Maybe you guys can help me.

It happens not only with the gmail letters, but any other letters too. If I click on the full mail button, the same happens, I can’t see the whole text. Please help!

Adrienn

Guest
Neptune
9 years 9 months ago

Hi!

This is useful. Thnx!
Though, I have a problem with the mails. VTiger only shows a few words of every e-mails. It cuts down the mails, I don’t know why, I have searched to find a solution for this problem. Maybe you guys can help me.

It happens not only with the gmail letters, but any other letters too. If I click on the full mail button, the same happens, I can’t see the whole text. Please help!

Adrienn

P.s.: I have sent this comment once before, but I cant see it on the page, so I sent it again, sorry if it is duplicated.

Admin
9 years 9 months ago

Hi Artsan,

How about Gmail limitations on the emails? Do they limit number of emails sent out per hour/day?

There are some limitations when using Gmail Outgoing server, for more details look at the discussions on the following links:

http://www.labnol.org/internet/email/gmail-daily-limit-sending-bulk-email/2191/
[link removed]
http://www.amitbhawani.com/blog/google-gmail-maximum-email-sending-limits/

Regards,
Prasad
vtiger Team

Guest
Hudson
9 years 9 months ago

Thank you man! Very nice VTiger Team!

Admin
9 years 9 months ago

Hi AL,

When vtiger fails to connect to mail server, after several attempts you should return back to Webmail main page which request you to check the server details and configured.

Would be nice if you can report the issue on http://trac.vtiger.com with description on how to reproduce the issue and a screenshot of vtiger.

This can help us going forward.

Regards,
Prasad
vtiger Team

Admin
9 years 9 months ago

Hi Neptune,

Would be nice if you can report the issue on http://trac.vtiger.com with description on how to reproduce the issue and a screenshot of vtiger.

Regards,
Prasad
vtiger Team

Guest
Helsen
9 years 8 months ago

Hi!

The function is working correctly.
But my gmail account in 7000 MB and had almost exceeded the limit of my hosting.

Where delete the thousands of emails? In the database or in a file?

Thankful

Admin
9 years 8 months ago

Hi Helsen,

Your Inbox emails are read from IMAP server. It is not stored in database or file.

Regards,
Prasad
vtiger Team

Guest
Prince
9 years 3 months ago

Hi,

I’m having problems getting this to work… im running vtiger on xampp (on an xp sp2 machine).

It just say cant send the mail to admin (me, i’m sure my email is correct)… How can i validate if vtiger is in fact able to connect to the gmail account? (i tried the vtiger logs, nothing there or i dont know where to look)

TIA,
Prince

Guest
Rudy Teng
9 years 24 days ago

Hi Sreenivas

I read above configuration which you said “Please note that the incoming mail only works with PHP 5.2 on Windows.” Does it mean the vtigerCRM shall be installed Windows OS with PHP5.2, how about if our server id Linux? Looking forward to hear from you.

Rudy

Admin
9 years 23 days ago

Hi Rudy,

Gmail conversation happens with IMAP over SSL.

You will need to have your PHP enabled with IMAP and OpenSSL either on windows or linux.

OpenSSL with IMAP was found not working with PHP 5.1 or below versions on Windows. Hence we recommended PHP 5.2

On Linux PHP 5.1 should work fine.

Regards,
Prasad
vtiger Team

Guest
Esteban
8 years 7 months ago

hi everyone

when i setup the incoming server, then email module is blank, just appears the headders. I read some of if you change in the URL module=Webmail for mudule=Email this works but you have to do it every time. Someone know how can i fix this?

thanks

Guest
Camilo cano
7 years 4 months ago

me funciono mil gracias

Guest
Pedro
7 years 4 months ago

I would like to have an outgoing mail server for each vtiger user. We use Google Apps, so we have our own Gmail domain, but we don’t like sharing an unique outgoing account.

A CRM should have a way to register the outgoing mailing activity for each user!!

Do you know how to do that? Is there any plugin for that (even if it is just valid for Outlook :p)

Thanks!

Guest
c.k. pithawalla institute of management
7 years 4 months ago

Thank you for the information…

Guest
Rickyc
7 years 1 month ago

I would sign on with Vtiger if it had better email integration with imap and multiple accounts. right now it’s a deal breaker. I would be happy to pay for support, and pay for development of modules, but the lack of concern for multiple email accounts sends me running away every time. I can’t run my businesses on one email account, and dont want something external. I sure don’t want sugar but guess I have no choice now…

Guest
BillyBob
7 years 1 month ago

Zoho has multiple email accounts, why not vtigger?

Guest
Randy0678
7 years 1 month ago

Zoho is the paid for version of Vtiger. They say it is not, but it is. It’s the same group of guys, those guys at AdventNet. If they put in multiple email accounts, no one would need zoho

Guest
Kim Kommando
7 years 1 month ago

But don’t they charge for Vtiger support, I mean, if you don’t want to wait days for support, or call someone, isnt it several hundred dollars for support? So AdventNet gets the money either way.

Guest
TightWadd
7 years 1 month ago

For $3 a month, you might as well buy Zoho. And put all your contacts on their webserver somewhere in India and hope it doesn’t go down. Or the transatlantic cable doesn’t get cut. Again….

Guest
exotech
6 years 11 months ago

I followed this setup and I get the confirmation email. but non of my users including admin can email contacts. I keep getting a pop up telling me to check the outgoing server link.

I am running vtiger 5.2 on a windows 2008 server, with php5.2 I think.
I am running exchange 2007 on an internal server, not the same server as vtiger, I have tried every security option including none that exchange has, then I tried the above setup and still no joy.

Would welcome any suggestions.
Thank you,

Guest
S.Sivakumar
6 years 10 months ago

Thanks for Vtiger Team,

Guest
S.Sivakumar
6 years 10 months ago

How do Configure other mails link yahoo & rediff

Thank you,

Guest
Stephane
6 years 4 months ago

Thx Sreenivas, these instructions worked perfectly for me. thank-you for taking the time to post instructions with screenshots, that helps big time!

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