Customer Relationship Management Software | Vtiger CRM

Build Stronger, More Profitable Customer Relationships

Vtiger CRM helps you know your customers better
so you can reach, engage, and support them more effectively
in every interaction from selling to supporting, marketing and beyond.
15-day free trial. No credit card required. Cancel any time

Meet the products that help you build lasting relationships with your customers

SALES CRM

  • Manage contacts
  • Track deals
  • Schedule appointments
  • Optimize follow-ups
  • Run quote to close
  • Improve performance
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HELP DESK

  • Run multi-channel support
  • Track cases
  • See customer histories
  • Optimize resolutions
  • Guarantee SLAs
  • Analytics & insights
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ALL-IN-ONE

  • Improve marketing ROI
  • Win more sales deals
  • Automate customer support
  • Manage projects
  • Track inventory
  • Improve collaboration
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Sales CRM

Vtiger's Sales CRM software helps your sales team win more deals faster. It highlights the most valuable leads to work with, helps keeps track of deals, nurtures them automatically, alerts you when to follow up, and shows you pre-built performance insights that suggest where you can improve - all while helping your team be more collaborative. That leads to happier, more productive sales teams.

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Help Desk

Vtiger's Help Desk software helps your customer service team drive customer loyalty in a multi-channel world. With it, your support team can triage customer requests from across any channel, assign them to agents, track their progress, and ensure SLA-speed closures - all the while tracking customer happiness, and measuring performance to spot and open up bottlenecks that stand in the way of customer happiness.

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All-In-One

Vtiger's All-in-one CRM software helps your marketing, sales, and support teams create great customer relationships across the entire customer life cycle, at scale. With it, marketing teams can capture and nurture leads. Sales teams can score them, track and close resulting deals. Support teams can look back at a complete customer history to provide more knowledgeable and professional customer support. And every team can chart a path to scaling in size and performance effortlessly with forecasts, insights and analytics.

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Loved by more than 300,000 businessesThat call Vtiger CRM home for their sales and customer service teams

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From the Blog

Jul 08

Take your first step towards being GDPR compliant – get rid of duplicate contacts

In the wake of GDPR, businesses are taking measures to keep their CRM data accurate and up-to-date. But, many businesses, without realising, fail in their efforts to be...

May 17

How to send a compliant email campaign after GDPR’s enactment

With GDPR deadlines nearing, we understand that many marketers are worried about connecting with their leads and customers without breaking the law. GDPR’s enactment ends the...

May 13

A working mother’s guide to a successful career

We understand that being a working mother is tough. Often, new mothers get stuck in career limbo. Juggling family and career, they try hard to put on a smile to face a day of...

Jun 18

GDPR and CRM (Part 2): Introducing Vtiger’s new GDPR and privacy tools – bringing Zen to managing consents at scale

Part 1 of our series on GDPR and CRM (What Is GDPR and How Does It Affect CRM?) explained the basics of GDPR – from why the law was enacted, to how it creates a new...

May 01

GDPR and CRM (Part 1): What Is GDPR and How Does It Affect CRM?

If you haven’t been hiding under a rock for the last few months, you’ve probably heard a lot about GDPR. About how if GDPR were the law of the land in the US, its standards...

Apr 19

Vtiger CRM integrates with Azure AD to support secure single sign-on

We are excited to announce a new integration that allows users to securely access Vtiger CRM from anywhere with ease. Vtiger CRM integrates with Azure Active Directory (AD) to...

Apr 11

Improve forecasting accuracy with opportunity line items

Every opportunity has an estimated revenue value. But, without the correct line items this value is just a guesstimate. To ensure that you can accurately predict revenue,...

Apr 02

Deliver great service and delight customers with Vtiger’s work orders

If your businesses generate dozens of work orders every day to get things done, then we have good news for you! You can now generate work orders – be it to fix a recently...

Mar 08

6 unique challenges that women in business face and how to overcome them

There is no doubt that women are making great strides in the business world. Studies show that, women are better at taking calculated risks, less prone to overconfidence, more...

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Product Updates

SMS Campaign

Send out personalised messages to your audience and track the delivery status in real-time. ...

Vtiger Privacy Guard

Gain your client’s trust with consents. Let them choose their privacy preferences. ...

Work Order Management

Empower your field services team to manage repairs, maintenance or other field services efficiently with Work Order. ...

Opportunity Line Item

Manage revenue line items bundled in an opportunity with the Opportunity line items feature. ...

Forecast and Quota

Forecast and Quota views are enhanced to improve readability and navigate easily. ...

Vtiger Buzz

The Vtiger Buzz plugin for Chrome is a tiny Vtiger app that allows to see your notifications and collaborate without actually opening CRM. ...

Internal Ticket

Internal Tickets, as the name suggests, are the requests from employees to other employees within your organization. ...

Employees Module

The Employees module will allow you to capture all of your employees’ information in Vtiger. ...

Credit Notes

Allocate credits to your client when there is any pricing error in the invoice generated or when a customer returns an item. ...

Multipath Workflow

Multipath workflows simplify administration by consolidating workflow actions based on a trigger field. ...

Approvals

Automate quote approvals process by configuring rules and approvers. ...

Multiple Pipelines

Multiple sales pipeline is designed to give sales teams the flexibility to customize sales cycles. ...

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Ready to start thinking like your customers?