Vtiger CRM Customer Support

We offer traditional support through email, phone, and live chat, as well as premium support packages to assist your team with training and onboarding for the optimal use of Vtiger CRM for your business.

Vtiger CRM provides the following Support Plans for all paid cloud editions

Standard Support

If you have signed up for the Growth, One Professional, or One Enterprise editions of the CRM, you get our standard support free of charge. This includes technical support through our traditional channels: Email, Phone, and Live Chat.

Standard Support is free for all paid editions of the CRM.

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Premium Support

Get a dedicated account manager as a guide in your CRM journey and expanded support coverage and a periodic preview of our feature roadmap.

Premium support is available for customers with 50+ users and can be purchased at 25% of your subscription fee.

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Kickstart

Vtiger Kickstart service is designed for businesses looking for a turnkey CRM solution from Vtiger.

Implementation is best done by people with experience. Our partners bring such experience and we wholeheartedly recommend their services.

This gets you started on the right foot and ensure that you are getting the most out of your CRM.

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The above plans are only for Paid Cloud Editions. For Enterprise support or implementation of Vtiger Open Source, please explore our VAssure Solution.

Get in touch for any assistance on Support Plans.