CRM software (customer relationship management software) is a tool that helps your business build & improves customer relationships by gathering, organizing, and analyzing your customers' data strategically.
A comprehensive CRM system can be used by your sales, marketing, and support teams. It gives everyone on the team a holistic view of the customer and enables them to craft great customer experiences.
Customer-facing teams use CRM solution and related tools to communicate with customers, schedule appointments, nurture leads, win deals, manage customer complaints, send quotes, store customer information, and much more.
As a result of this, the CRM software becomes the single source of truth for insights on the customer and how your sales, marketing, and customer support teams are performing.
Working with a close-knit team and a handful of customers has its advantages. However, keeping track of all your customer demands and data on spreadsheets, emails, and notepads can be frustrating. CRM software can centralize your information and enable you to create and capture memorable customer experiences that mark milestone opportunities. Capturing information and insights on customers becomes particularly helpful as your small business scales and grows.
At Vtiger, we offer flexible pricing options so you can choose the features that your business needs and conveniently turn off features you don't need. You can now give big companies a run for their money at a fraction of the cost.
Team leads and account managers are the heart of a medium-sized enterprise. As the leads start to pour in, managing prospects internally and optimizing operational costs to close deals become their significant concerns.
CRM solutions are designed to deal with such challenges by streamlining workflows and providing a one-click 360-degree view of your sales pipeline. CRM delivers timely notifications for follow-ups to help you stay on top of your game and ensures you give every customer the attention they deserve.
C-level executives and decision-makers onboard MNCs have a lot on their plate. From keeping the sales pipeline plump to retaining their existing customers happy, they leave no stone unturned to meet their quarterly goals. CRM technology can help shrink those sales cycles and validate sales forecasts accurately with credible information rooted in real conversations.
With built-in features such as contact management, pipeline management, and workflow automation, your sales force can spend less time entering data and more time doing what they do best, closing multimillion-dollar deals.
Companies invest in CRM platform at different stages of their life cycle depending on the challenges they are facing, functionalities they want, goals they are looking to achieve, budget, size of the company, business model, and other factors.
However, you need a CRM solution if you are facing these issues and limitations in your business -
Integrate with over 500 business applications
Vtiger is a cloud-based CRM that enables over 300,000 businesses to deliver outstanding customer experiences by breaking barriers between their marketing, sales, and support teams.
Start with a 15-day free trial or schedule a call with our sales reps by signing up below.