Wondering what’s the ideal CRM for your small business?

A CRM that’s affordable, easy-to-use, and customizable to suit the needs of your business. It should be effortless to get started with and scale as your business grows.

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Why small businesses need a CRM Solution?

It is challenging for small businesses to manage multiple functions, people, and resources. Fewer financial resources, limited staff members, and lack of infrastructure make it difficult for smaller firms to focus on sales, marketing, and help desk functions.

This is where a CRM solution can work wonders! Investing in CRM software can give your growing business visibility and deliver a better customer experience. Startups and growing business firms can build a loyal customer base by providing personalized service.

CRM software is a must-have tool for small businesses as it will increase sales figures, enhance team collaboration, and get crucial tasks done on time. There is a wide variety of CRM software available in the market that is ideal for smaller organizations. Choose the best CRM platform for your growing organization - make sure it is scalable, pocket-friendly, and feature-rich!

Before CRM - Confused and Chaotic

Customer data and interactions are scarred across excel sheets, emails, notebooks, post-it notes, or your colleagues smartphone. You have no clue of whom your sales reps are talking to and how well your current customers are being served - are they happy? Or are they about to leave?

bad customer experience

After CRM - Calm and Composed

A CRM tracks everything you need to know about your prospects and customers - touchpoints, engagements, purchase history, subscriptions, and more. Enabling your team to collaborate, craft engaging customer experiences and grow revenue.

good crm experience

Major benefits of small business CRM systems

If you are considering CRM software for your small business, it’s a great opportunity waiting to be explored! Here are the significant benefits of getting a one-stop CRM solution for your organization:

Unified Customer View: Get the complete picture of contacts in one platform with centralized information such as demographic details, purchase history, and preferences.

Workflow Automation: Reduce the time spent on repetitive tasks by automating work processes such as follow-ups, emails, and lead nurturing.

Better Mobility: Get complete access to customer information any time, anywhere with mobile cloud-based CRM applications that automatically sync with desktop versions.

Real-time Reports: Make informed and smarter decisions with real-time analytics that reveal all performance indicators, forecasts, and future trends.

Smarter Contact Management: Track customer interactions across multiple channels such as calls, email, chat, and social media to maintain a unified data repository.

Complete Visibility: Gain visibility into each stage of the sales process by viewing the deal/opportunity pipeline and targeting higher conversions.

Features that you should look for in a small business CRM

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Contact Management

Know your contacts better

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Opportunity Management

Win deals faster

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Email Marketing

Engage customers effortlessly

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SMS Campaigns

Build customer connections

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Built-in telephony

Reach out and connect over phone

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Reporting, Analytics, and Insights

Build reports from CRM data

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Automation workflows

Automate repetitive tasks

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Task management and Collaboration

Get help from your team

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Mobile app

For iPhone, iPad and Android devices

Vtiger can be the ideal CRM for your small business. Here's why..

Exceptional Customer Support

Award winning customer service centered around enabling you to succeed.

Flexible & Customizable

Customizable at the click of a button to adapt to your people and process.

Super-Easy to use

Designed to help your teams spend more time with customers and less on entering data.


What’s included? Everything you need to grow your small business.

Capture leads and incoming enquiries

Make the most of built-in webforms, social media & telephony integrations to capture leads from a variety of sources - website, social media, emails, and phone calls.

Engage and nurture leads with personalized messages

Nurture leads with personalized Email and SMS campaigns. Campaigns can be automated to reach out to customers at scale while saving time and resources.

Reach out and connect over phone

Reach out to leads over phone calls without leaving the CRM, thanks to built-in telephony and integrations. Every conversation is auto-recorded for future references.

Keep track of important deals, prospects and their activities

Visualize, organize, & manage deals with customized views & filters. Kanban, List, Calendar and more views available at the click of a button.

Spot deals that you might lose

Smart alerts keep you updated on deal activity and progress - proactively notifying you when a deal has stalled, so that you can swoop in and save the day.

Boost customer satisfaction and loyalty

Resolve customer issues instantly, improve support efficiency, and maximize customer satisfaction.

Increase productivity and save time with automation

Automate repetitive tasks across your organisation from collecting leads, winning deals, providing support, and more.

Collaborate on providing the best customer experience

Leverage Vtiger built-in project management capabilities to collaborate with your teammates on winning deals, solving customer problems, and ultimately providing the best experience.

Understand what’s working and what’s not with insights

Gain deeper insights into your marketing, sales, customer support activities with insight and reports. Schedule reports to get them delivered right into your email inbox.

Everything about your customers in one place

Vtiger captures all customer data and interactions in a single place, giving everyone on your team a complete, 360 degree view of the customer.

Your growth engine in the palm of your hands

Vtiger’s mobile app brings the CRM into your palms - enabling you to perform at your best even on the go.

What are other small businesses saying about Vtiger?

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