customers using all in one crm

Vtiger One: The real all-in-one CRM that makes working between apps easy

Gives you a live 360-degree view of your customer, without the need for integrations. Helps your marketing, sales, and support teams to increase engagement, win more deals, and foster brand loyalty.

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Powering 300,000+ Businesses globally

Everything you need to build a great customer experience

Vtiger One equips your teams to make better decisions. Whether they work in the sales CRM, help desk, or marketing apps, Vtiger always surfaces relevant customer data from all apps to help them drive relationships and deals forward.

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Meet the apps that make up Vtiger One

Sell smarter and faster with an intelligent sales CRM

  • Make more insightful sales decisions with a 360-degree historical view of every contact
  • Increase sales wins with detailed sales deals, and automatic notifications
  • Communicate through a call, email, or Tweet, and capture it all in Vtiger
  • View pre-built insights, or build your own custom reports, charts, and forecasts

Support efficiently across every channel with a multi-channel help desk

  • One support center for cases from email, phone, chat, social, and portals
  • Make support more efficient, with self-service portals and a knowledge base
  • Apply custom SLAs for any case condition, and automate escalations when at risk of violating
  • See insights about team, process, and pipeline efficiency, or build custom reports

Attract and engage customers more efficiently with marketing automation

  • Capture leads from email, webform, and other data sources
  • Segment leads using any data, and enroll them in bulk, drip, or autoresponder campaigns
  • Measure campaign performance and profitability

Plus, powerful tools to manage projects and keep the rest of your business in sync

Manage any project

Build projects related to customers, deals, or cases. Break them down into tasks and sub-tasks that are assignable to users.

Track time spent working on sub-tasks, and automatically pull them into invoices for customer billing.

Simplify sale-to-close

Keep track of your inventory and services. Pull them into quotes and invoices to send to customers in just clicks.

Then, sync these with Quickbooks, Xero, and other software to share a single view of their status with your accounting team.

What Features included in Vtiger All-in-one

Contacts

Know Your Contacts Better

Deals & Opportunities

Win Deals faster

Sales Forecasts

Plan effectively with pre-built forecasts

Sales Insights

Analytics & Insights

Appointments

Schedule Appointments Faster

Cases

Powerful case management

SLAs

Guarantee Customer Support Reliability with SLAs

Customer Portal

Engage Professionally Through a Private Customer Portal

Knowledge Base

Fast Answers to Previously Solved Problems

Help Desk Insights

Analytics and Insights

Email Marketing

Engage customers through emails

Performance Insights

Sales & Help Desk Analytics & Insights

Collaboration

Collaborate right inside records

Mobile Apps

For iPhone, iPad, and Android devices

Integrations

Integrate with over 500 business applications

Calendar & Tasks

Deeply integrated calendar events

Reporting

Build reports from CRM Data

Projects

Integrate and Manage projects

Inventory

Manage Inventory & Prices, Build Quotes, Send Invoices & Track Payments

Workflow Automation

Workflow Automation

Docs & Files

Breathe new life into sales and marketing documents

...

...

Contacts

Know Your Contacts Better

...

Deals & Opportunities

Win Deals faster

...

Sales Forecasts

Plan effectively with pre-built forecasts

...

Sales Insights

Analytics & Insights

...

Appointments

Schedule Appointments Faster

...

...

Cases

Powerful case management

...

SLAs

Guarantee Customer Support Reliability with SLAs

...

Customer Portal

Engage Professionally Through a Private Customer Portal

...

Knowledge Base

Fast Answers to Previously Solved Problems

...

Help Desk Insights

Analytics and Insights

...

...

Email Marketing

Engage customers through emails

...

...

Performance Insights

Sales & Help Desk Analytics & Insights

...

Collaboration

Collaborate right inside records

...

Mobile Apps

For iPhone, iPad, and Android devices

...

Integrations

Integrate with over 500 business applications

...

...

Calendar & Tasks

Deeply integrated calendar events

...

Reporting

Build reports from CRM Data

...

Projects

Integrate and Manage projects

...

Inventory

Manage Inventory & Prices, Build Quotes, Send Invoices & Track Payments

...

Workflow Automation

Workflow Automation

...

Docs & Files

Breathe new life into sales and marketing documents

Why Vtiger One?

The only solution that creates one shared understanding of customers for everyone in a company to work from

Other "all-in-one" CRM software is taped together from stand-alone products that fragment your customer view. Vtiger One isn't another bundle.

It's one seamless system in which all data, automations, and insights transcend apps and link to one, central customer record.

Work together, from one shared view of your customers.

Ditch the fragmented views of customers that other "integrated" sales, marketing, and support solutions give you, for Vtiger's one view that's shared across teams.

With it, you'll make better decisions and design more impactful automations than ever before.

The Difference to You

Vtiger

  • Apps are part of one platform, with data created in one app accessible in any other.
  • Is one app with different views optimized for sales, support, and marketing teams.
  • Every customer interaction enhances the shared view of each customer.
  • The complete picture helps every person working with customers make better decisions and smarter automations.

Other solutions

  • Other claimed all-in-one solutions are duct-taped together from separate apps, using limited APIs, plugins, and custom code.
  • Consists of multiple apps, each built for a different team.
  • Each app stores only what it knows about a customer based on interactions that happen through the app.
  • Each app's fragmented views can be integrated to share some information, but often lacks availability, recency, or detail in data.
  • This means everyone always works from part of the picture, hurting insight generation and automation.

Benefits of All-in-one CRM

Save time administering

One login enables a user to access any app they're permitted to. Never set up connectors between Vtiger apps. Easily set up connections between Vtiger and third party apps through native integrations, Zapier, or APIs.

Accelerate collaboration

Users get one comprehensive view of a customer. It contains campaigns, deals, cases and anything else about that customer. Any work a user does with a customer automatically enriches their record, and becomes visible across the organization. So, John in Sales sees when Jenny in Support closes an urgent case.

To get help, messaging tools in every record help reach anyone across the organization instantly, and automatically carry context so collaborators get up to speed and respond faster.

Expand automation

Actions can be automated being triggered from actions in any app.

Improve insights

Every insight is informed with data from other apps. Lead scoring can be built from engagements with marketing and sales.

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Recognized leader in All-in-one CRM category

g2 spring leader
trending software award
mid market performer