Vtiger One: The real all-in-one CRM that makes working between apps easy

Unified view of customer data. Insightful analytics. Robust integrations. 

Use All in One Vtiger CRM to enhance customer engagement, win more deals, and foster brand loyalty.

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Powering 300,000+ Businesses globally


Everything you need to build a great customer experience

Equip your teams with tools to make informed decisions. Provide the latest customer data to help them engage better with customers. Use historical data to close deals faster. Take AI assistance to create efficient customer success teams.

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Meet the apps that make up Vtiger One

Sell smarter and faster with an intelligent sales CRM

  • Make informed sales decisions with a 360-degree historical view of every contact
  • Increase sales-wins with efficient deal management features - Deal Journey, Deal Room, Dashboard, Deal Health, etc
  • Never miss deadlines with events, alerts, and notifications
  • Communicate through multiple touchpoints - calls, emails, and social media. Capt through a call, email, or Tweet. Capture interaction notes in the CRM
  • Generate actionable insights with our analytics. Build custom reports, charts, and forecasts.

Provide support efficiently with a multi-channel Help Desk

  • One support center for cases from email, phone, chat, social, and portals
  • Make support effective with self-service portals and a knowledge base
  • Apply custom SLAs for any case condition, and automate escalations when at risk of violating
  • Generate insights about team performances with in-built or custom reports
  • Coach your teams to provide enriching customer experiences 

Attract and engage customers efficiently with marketing automation

  • Capture leads from emails, webforms, and other data sources
  • Segment leads using any data and enrolls them in bulk, drip, or autoresponder campaigns
  • Measure campaign performances and profitability
  • Create brand awareness and build brand loyalty

Manage your projects successfully

Build projects related to customers, deals, or cases. Break them down into tasks and sub-tasks that are assignable to users.

Track time spent working on sub-tasks and automatically pull them into invoices for customer billing. Track employee engagements and train your teams to increase productivity.

Simplify sale-to-close

Keep track of your inventory and services. Pull them into quotes and invoices to send to customers with a few clicks.

Then, sync these with QuickBooks, Xero, and other software to share a single view of their status with your accounting teams.

Vtiger One Features - What's included in our All-in-One CRM?

Contacts

Know Your Contacts Better

Deals & Opportunities

Win Deals faster

Sales Forecasts

Plan effectively with pre-built forecasts

Sales Insights

Analytics & Insights

Quotes

Smarter quote features to accelerate your sales

Appointments

Schedule Appointments Faster

Dashboard

Monitor sales progression and team's performance

Cases

Powerful case management

SLAs

Guarantee Customer Support Reliability with SLAs

Customer Portal

Engage Professionally Through a Private Customer Portal

Knowledge Base

Fast Answers to Previously Solved Problems

Help Desk Insights

Analytics and Insights

Web Forms

Streamline lead capturing and data collection

Email Marketing

Engage customers through emails

Vtiger Social module

Manage your social media accounts via Vtiger CRM

Performance Insights

Sales & Help Desk Analytics & Insights

Collaboration

Collaborate right inside records

Mobile Apps

For iPhone, iPad, and Android devices

Telephony integration

Make calls directly from the CRM

SMS integration

Send messages from CRM

Integrations

Integrate with over 500 business applications

Calendar & Events

Deeply integrated calendar events

Reporting

Build reports from CRM Data

Projects

Integrate and Manage projects

Inventory

Manage Inventory & Prices, Build Quotes, Send Invoices & Track Payments

Workflow Automation

Workflow Automation

Docs & Files

Breathe new life into sales and marketing documents

Task management

Consistently execute each task in an efficient and timely manner

...

...

Contacts

Know Your Contacts Better

...

Deals & Opportunities

Win Deals faster

...

Sales Forecasts

Plan effectively with pre-built forecasts

...

Sales Insights

Analytics & Insights

...

Quotes

Smarter quote features to accelerate your sales

...

Appointments

Schedule Appointments Faster

...

Dashboard

Monitor sales progression and team's performance

...

...

Cases

Powerful case management

...

SLAs

Guarantee Customer Support Reliability with SLAs

...

Customer Portal

Engage Professionally Through a Private Customer Portal

...

Knowledge Base

Fast Answers to Previously Solved Problems

...

Help Desk Insights

Analytics and Insights

...

...

Web Forms

Streamline lead capturing and data collection

...

Email Marketing

Engage customers through emails

...

Vtiger Social module

Manage your social media accounts via Vtiger CRM

...

...

Performance Insights

Sales & Help Desk Analytics & Insights

...

Collaboration

Collaborate right inside records

...

Mobile Apps

For iPhone, iPad, and Android devices

...

Telephony integration

Make calls directly from the CRM

...

SMS integration

Send messages from CRM

...

Integrations

Integrate with over 500 business applications

...

...

Calendar & Events

Deeply integrated calendar events

...

Reporting

Build reports from CRM Data

...

Projects

Integrate and Manage projects

...

Inventory

Manage Inventory & Prices, Build Quotes, Send Invoices & Track Payments

...

Workflow Automation

Workflow Automation

...

Docs & Files

Breathe new life into sales and marketing documents

...

Task management

Consistently execute each task in an efficient and timely manner

Why Vtiger One?

The only solution that creates a shared understanding of customers for everyone in a company to work from

Other ‘all-in-one’ CRM software is taped together from stand-alone products that fragment your customer view. 

Vtiger One isn't another bundle. It is a seamless system where all data, automation, and insights transcend apps and links to a single central customer record.

Work together, from one shared view of your customers.

Ditch fragmented views of customers that other ‘integrated’ sales, marketing, and support solutions give you, for Vtiger's One View that's shared across teams.

With it, you'll make better decisions and design more impactful automation than ever before.

The Difference to You

Vtiger

  • Apps are a part of one platform, with data created in one app accessible in all the others. 
  • Behaves like a single app with different views optimized for sales, support, and marketing teams.
  • Every customer interaction enhances the shared view (customer date) of each customer.
  • The complete picture helps every person working with customers make better decisions and smarter automation.

Other solutions

  • Other claimed all-in-one solutions are duct-taped together from separate apps, using limited APIs, plugins, and custom code.
  • Consists of multiple apps, each built for different teams.
  • Each app stores only what it knows about a customer based on interactions that happen through the app.
  • Each app's fragmented views can be integrated to share some information but often lacks availability, recency, or detail in data.
  • This means everyone always works on their part of the picture, hurting insight generation and automation.

Benefits of All-in-one CRM

Vtigeer’s All-in-one CRM improves the productivity effects of your process across teams. The 360-degree view of customer data boosts cross-team collaboration, enhances customer experience, and builds customer loyalty. 

Save time administering

One login enables users to access any app they are permitted to. Easily set up connections between Vtiger and third-party apps through native integrations, Zapier, or APIs.

Accelerate collaboration

Users get one comprehensive view of a customer - from campaigns to deals to cases. And just about everything about that customer. 

Any work a user does with a customer automatically enriches their record and becomes visible across the organization. So, John in Sales sees when Jenny in Support closes an urgent case.

Expand automation

Actions can be automated by creating workflows and triggers in any app.

Improve insights

Every insight is updated with data from other apps. Generate actionable insights from the latest organization-wide data. Create better forecasts and generate robust pipelines.

explaining about benefits of all in one crm

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