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Connect The Dots Across Your Entire Customer Journey

Provide a seamless customer experience across marketing, sales, and customer support, that increases engagement, wins more deals, and fosters brand loyalty.

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Powering 300,000+ Business globally

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Everything you need to build a great customer experience

Vtiger One equips your teams to make better decisions. Whether they work in the sales CRM, help desk, or marketing apps, Vtiger always surfaces relevant customer data from all apps to help them drive relationships and deals forward.

Meet the apps that make up Vtiger One

Sell smarter and faster with an intelligent sales CRM

  • Make more insightful sales decisions with a 360-degree historical view of every contact
  • Increase sales wins with detailed sales deals, and automatic notifications.
  • Communicate through a call, email, or Tweet, and capture it all in Vtiger
  • View pre-built insights, or build your own custom reports, charts, and forecasts

Support efficiently across every channel with a multi-channel help desk

  • One support center for cases from email, phone, chat, social, and portals
  • Make support more efficient, with self-service portals and a knowledge base
  • Apply custom SLAs for any case condition, and automate escalations when at risk of violating
  • See insights about team, process, and pipeline efficiency, or build custom reports

Attract and engage customers more efficiently with marketing automation

  • Capture leads from email, webform, and other data sources
  • Segment leads using any data, and enroll them in bulk, drip, or autoresponder campaigns.
  • Measure campaign performance and profitability

Plus, powerful tools to manage projects and keep the rest of your business in sync

Manage any project

Build projects related to customers, deals, or cases. Break them down into tasks and subtasks that are assignable to users. Track time spent working on subtasks, and automatically pull them into invoices for customer billing.

Simplify sale-to-close

Keep track of your inventory and services. Pull them into quotes and invoices to send to customers in just clicks. Then, sync these with Quickbooks, Xero, and other software to share a single view of their status with your accounting team.

Sales Features

Help Desk Features

Marketing Features

General Features

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Exceptional Customer Support

Award winning customer service centered around enabling you to succeed.

Flexible & Customizable

Customizable at the click of a button to adapt to your people and process.

Super-Easy to use

Designed to help your teams spend more time with customers and less on entering data.

The CRM of choice for Businesses around the world