Free Open Source CRM

Vtiger is the world's leading open source CRM with over 5 Million downloads. Build out your own CRM and extend it the way you want with Vtiger community edition.

Alternatively, you could consider our free forever Vtiger One Pilot CRM - the perfect starting point for your CRM journey. No technical expertise is required and it comes at the perfect price point for startups, solopreneurs, and small businesses - $0.

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Check out cloud edition capabilities with One Pilot. Free forever.
No setup required. No Credit Card required.
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VAssure: An Open-Source CRM for Enterprise

VAssure is the perfect solution for enterprise users who need the freedom, flexibility and quality of open source and the assurance of support, warranties and security.

Explore VAssure

What's new in Vtiger Open Source 8.3.0

We are happy to announce the release of Vtiger CRM 8.3.0 GA on PHP 8.x, which gives these features and benefits.

PHP 8.x support

More development-friendly and productive with new features such as Attributes, Named Arguments, Match Expression, and Nullsafe operator.

Improved security and better performance

Previous PHP versions do not have security support, putting organizations at risk. With JIT, Vtiger on PHP 8 will be even faster.

Stay compliant with regulations

Regulatory requirements call for only using supported software.

What is Open Source CRM?

Open-source CRM primarily means that the software's source code is available, allowing users to modify and adapt its functionality. Various open-source CRM licenses impose different restrictions on the distribution of derived services and applications.

Open Source is not free

Open Source CRM is not free!

Often users mistake open source crm for free (no license fees). Open source crm affords the flexibility to modify source code, but the costs of hosting, maintaining, supporting, and upgrading the application push the overall cost to exceed the cloud-based CRM costs.

If you are looking to start with a free CRM solution, try our feature-rich Vtiger One Pilot edition. It is free forever, and you do not need to submit a credit card.

Use Cases for Open source CRM

If you are looking to make changes to the core product and build a new product you wish to distribute, consider open-source CRM.

For example, if you are looking to build a vertical CRM solution that you want to develop and distribute, then an open-source CRM solution will be an attractive choice to build on.

Use Cases for Open source CRM

Key Features in Vtiger Open Source CRM

Contact Management

Centralize your contacts, view all the touchpoints, and access from anywhere.

Pipeline Management

View your active deals at different stages and set up reminders.

Help Desk Management

Convert Emails to Tickets automatically and link to related contact.

Inventory Management

Setup your products, services and have ready price books for different markets. Configure taxes.

Reporting

Create pivot tables and charts with a point and click interface.

Multi-channel communication

Vtiger CRM comes with ready integrations with Phone, Email, and SMS channels. With many more 3rd party integrations available via the marketplace, it offers your teams the ability to bring conversations into one system.

Why Choose Vtiger as Open Source CRM?

Truly open source license - Vtiger public license is based on the Mozilla Public License. Its file-level copy-left philosophy provides you the flexibility to innovate while also the permission to build your IP on the derived product.

Powerful Automation - Vtiger CRM has out of box support for workflows that can be triggered on record save or at scheduled intervals.

APIs for Integration - With REST APIs, Developers can connect and extend Vtiger capabilities.

Marketplace - With over 200 extensions and language packs, it helps your business extend its capabilities without significant investment.

Fine-grained access control - Administrators can use roles and profiles to configure access control rules easily.

Deployment - Vtiger comes in easy to deploy bundles for Linux and Windows systems.

Who can benefit from Vtiger open-source CRM?

Vtiger brings value to businesses of all sizes, regardless of their stage or scale.

For startups and smaller teams, often operating on limited budgets, this platform provides a cost-effective way to organize customer data and manage relationships without breaking the bank. It’s an intelligent approach to laying a strong foundation early on.

For larger companies with dedicated tech teams, Vtiger's appeal lies in its flexibility and adaptability. These organizations can tailor the CRM to meet their precise needs, creating custom features and workflows that support even the most complex operations. It’s a toolkit that can be molded to fit the job.

In summary, the right Vtiger CRM can transform how a business operates. Open-source options not only reduce costs but also provide access to smarter systems and streamlined processes. With the right setup and vision, Vtiger becomes a powerful ally in driving business growth.

Join 3M+ Users

5M+

Downloads

30+

Languages

200+

Extensions

1000s of

Developers

A recognized leader as best open source CRM

Other Resources to Get Started

Download Vtiger 8

Download the latest version of Vtiger CRM open source

Download Vtiger 8

Open Source vs. Cloud

Compare Vtiger cloud and open source features and benefits

Compare Versions

Documentation

Read administrator and user documentation for Vtiger CRM

Vtiger 8 & 7

Forums

Ask questions and solve problems with other Vtiger open source users

Visit Forums

Open Source Demo

Explore the demo to evaluate open-source capabilities and functionalities.

Try the demo

Extension Marketplace

Browse extensions on the Vtiger marketplace

Browse Marketplace

Find a Partner

Find a global partner for help with installation, custom development, configuring, and training for Vtiger CRM

Find a partner

Become a Partner

Become a Vtiger Open Source partner to get certified, listed on our partner page, and start getting new leads

Become a partner

Thousands of businesses use Vtiger CRM Open Source as a complete on-premise CRM application without the need to pay for expensive commercial licenses. Getting started is as easy as downloading the application, installing it on a server, and getting set up.

The open source edition is supported by a vibrant community of thousands of businesses, hundreds of thousands of users, and countless developers and partners that help shape its direction. That means that while its core functionality far surpasses that of alternatives, and it can be easily extended through the hundreds of plugins developed by professional Vtiger developers, and available on the extension marketplace.

With all that, it's no wonder that Vtiger's open source CRM ranks #1 in total downloads on SourceForge, at 5 million to date, and counting.

Note: This open-source (on-premise) edition is not the same as a cloud-free edition. If you are looking for free cloud CRM, please try our vtiger free edition.

Policies and Licenses

Vtiger CRM is built using the following open source software and licenses:

The Vtiger Public License 1.1 (VPL 1.1) is based on the Mozilla Public License (MPL 1.1), and provides free use to anyone using it under the provisions of the license, covering the following add-ons:

Download Open Source

Or Start with Free cloud edition

Download Open Source Vtiger Free edition (Cloud)
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FAQs

Open-source CRM software is customer relationship management software with publicly

available source code. It allows businesses to modify, customize, and extend features freely,

offering flexibility compared to proprietary, closed-source alternatives.

Open source CRMs offer flexibility, control, and cost savings. They allow businesses to customize the system to fit their unique needs without being locked into a single vendor, making them an ideal choice for organizations seeking tailored solutions and lower upfront costs.

Open source CRM software is generally free to download and use. However, costs may arise

from customization, maintenance, hosting, and support services, so budget accordingly for

these additional expenses.

Yes, Vtiger offers an open source version. It allows users to access and modify the source

code, giving businesses control over customization and feature development.

Vtiger’s open source version is free to use, but additional costs may apply for hosting, custom

development, or premium features in their cloud and paid editions.

Open-source platforms offer accessible source code for customization, while proprietary

platforms are closed-source, with fixed features managed by vendors. Open source is flexible

but may require more technical resources; proprietary solutions provide ready-made features

and vendor support.

Open source CRMs provide businesses with flexibility, cost control, and customization options.

They can be customized as per unique operational requirements, help avoid licensing fees, and

highly benefit from community-driven improvements.

Open source CRM is well-suited for small businesses, providing a cost-effective way to organize

customer data. It allows startups to begin with basic features and expand functionality over time

as their needs evolve and budgets allow.

Absolutely. Large enterprises benefit from open source CRMs’ customizability and flexibility,

especially if they have in-house development teams to tailor the software to complex workflows

and integrations.