When you are considering a CRM to power your startup with minimum costs and effort and will scale with you as you grow - Vtiger Cloud CRM fits the bill perfectly.
Things can be more than a bit hectic at startups - to put it mildly. When you are busy juggling a whole range of tasks, while building out your core business and driving growth all at the same time, focussing on the right technology to manage your sales process might get challenging. CRM is rarely a priority for a new business, but this could be a costly mistake.
Often startups end up with an assortment of sales and marketing applications that don’t integrate seamlessly. Managing this cluttered set of tools eats into precious time and resources that are better spent on fine tuning the offerings and focussing on actual selling.
A CRM can go a long way in alleviating the pain of managing so many tools. It centralizes your customer data in a secure and easy to access manner and lets you focus on your customers rather than waste time trying to track down customer data from multiple data sources.
When you are just starting out, your contacts and lead pipeline are arguably the most important data that you have. A CRM will help you organize your contacts, identify opportunities, keep your communication organized, give you the reports you need, and most importantly save you time and money.
While choosing a CRM for your business, look for simplicity. It can be enticing to go for a tool that gives you access to a wide range of features and capabilities but it is unlikely that you will use most of them. Investing in a tool that has an intuitive user interface, requires zero or minimal training and works well with other applications you already have is the smart thing to do.
Here is a quick list of filters you can use to identify the right CRM for your startup:
Does the CRM let you easily import and manage your business contacts? Tracking contacts across all stages of the lifecycle is critical to success.
Can you track leads and opportunities easily as they transition through various stages of the buying process?
Email marketing is the mainstay of most small businesses. Does the CRM make it convenient to configure and execute campaigns?
Opt-in SMS marketing campaigns can be a great way to get your business noticed and to stay connected with customers. Does your CRM offer integrations to support these?
Does the CRM support an integrated no-hardware telephony solution? This is critical for sales teams to stay connected with their customers.
Does the CRM make it easy for you to get insights into your customers and sales pipeline? A good CRM will have robust reporting capabilities with insightful analytics dashboards.
How easy is it to automate repetitive tasks in the CRM? Automation capabilities free you up from time consuming tasks and let you focus on customers.
As your business grows and processes become more complex, it is essential for multiple teams to collaborate around customer requirements. Does the CRM should make this seamless?
Customers and prospects need to reach you round the clock. Does your CRM have a comprehensive mobile app that your teams can use to be on top of their tasks?
Vtiger CRM gives your team the power of built-in webforms, social media & telephony integrations to capture leads from a variety of sources - website, social media, emails, and phone calls. With effective lead scoring and workflows, your sales team can focus on leads that matter the most to your business without wasting resources.
Connect with and nurture leads with personalized campaigns across a variety of touch points. From email, telephony, SMS to social media channels - Vtiger CRM provides a breadth of integrations and capabilities for you to reach out to and engage with your prospects.
Visualize, organize, & manage deals with customized views & filters. Kanban, List, Calendar and more views available at the click of a button.
Smart alerts keep you updated on deal activity and progress - proactively notifying you when a deal has stalled, so that you can swoop in and save the day.
Resolve customer issues instantly, improve support efficiency, and maximize customer satisfaction.
Using a manual process for repetitive tasks is inefficient and error prone. With Vtiger CRM you can create workflows for repeatable tasks. Automate repetitive tasks across your organisation from collecting leads, winning deals, providing support, and more based on specific criteria, triggers, and actions that need to be taken.
Customers want brands that can deliver exceptional experience across all touch points. Vtiger CRM captures all customer data and interactions in a single place, giving everyone on your team a complete, 360 degree view of the customer in real time. This ensures that your customers get the same awesome experience irrespective of whom they are talking to in your organization.
Our new mobile app brings the CRM with you even when you are on the move. Vtiger CRM's native mobile apps for Android and iOS are designed to be true companions to the web app. Capabilities that sales and support teams need to stay connected with and respond to customers are available in our apps so you are in touch.
How can you amplify the capability of your CRM? Integrating your CRM with other tools that you use helps to centralize all your customer data in a single location. Vtiger CRM integrates seamlessly with a huge range of popular tools ranging from marketing, social media to collaboration and beyond.
Increases sales by 10x
"Vtiger has played a substantial role in our business growth."