Compare Vtiger CRM editions.

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Pilot

Sales

Help Desk

All-in-One
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Free
Starter
Professional
Enterprise
Starter
Professional
Professional
Enterprise
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Start Pilot
Start Sales Starter Trial
Start Sales Professional Trial
Start Sales Enterprise Trial
Start Help Desk Starter Trial
Start Sales Professional Trial
Start All-in-one Professional Trial
Start All-in-one Enterprise Trial
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Sales
Starter
Sales Professional
Sales
Enterprise
Help Desk Starter
Help Desk Professional
All-in-one Professional
All-in-one Enterprise
Monthly Price Per User (Annual)
$5 $0
$10
$20
$30
$10
$20
$30
$42
Monthly Price Per User (Monthly)
$7 $0
$14
$28
$42
$14
$28
$42
$58
Max Users
10
Unlimited
Unlimited
Unlimited
Unlimited
Unlimited
Unlimited
Unlimited
Max Records
3000
Unlimited
Unlimited
Unlimited
Unlimited
Unlimited
Unlimited
Unlimited
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Sales
Starter
Sales Professional
Sales
Enterprise
Help Desk Starter
Help Desk Professional
All-in-one Professional
All-in-one Enterprise
Contacts
Organizations
Profile Scoring
Engagement Score
Touchpoints/Contacts Activity View
Custom Lists
Tagging
Best Time to Contact
Contact Enrichment
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Sales
Starter
Sales Professional
Sales
Enterprise
Help Desk Starter
Help Desk Professional
All-in-one Professional
All-in-one Enterprise
Activity Alerts
Configurable Smart Alerts
Document Tracking Alerts
Direct Mentions and Team Alerts
Email Tracking Alerts
Life Cycle Alerts
Personal Inbox (Per User)
1
1
1
1
1
1
1
1
Record Activity Alerts
Team/Shared Inbox (Per User)
1
1
3
10
1
3
3
10
Team Activity Alerts
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Sales
Starter
Sales Professional
Sales
Enterprise
Help Desk Starter
Help Desk Professional
All-in-one Professional
All-in-one Enterprise
Activities, Calls, and Events
Auto-assigned Group Appointment Pages
1
2
Unlimited
Unlimited
Unlimited
Group Events/Webinar Appointment Pages
1
2
Unlimited
Unlimited
Unlimited
Manage Tasks and Personal To-dos
My Calendar
Personal Meet-me Pages
1
5
10
Unlimited
Unlimited
Unlimited
Shared Calendar
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Sales
Starter
Sales Professional
Sales
Enterprise
Help Desk Starter
Help Desk Professional
All-in-one Professional
All-in-one Enterprise
Email Tracking and Real-time Notifications
Email Templates
Unlimited
Unlimited
Unlimited
Email Sequences (Sequences Per User)
1
2
10
25
10
25
Email Sequences (Emails Per User)
5
5
5
5
5
5
Inbox - Shared Mailbox (Per User)
1
1
3
10
1
3
3
10
Inbox - Personal Mailbox (Per User)
1
1
1
1
1
1
1
1
Related Comments
2-way Email Sync(Gmail and IMAP
providers)
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Sales
Starter
Sales Professional
Sales
Enterprise
Help Desk Starter
Help Desk Professional
All-in-one Professional
All-in-one Enterprise
Campaigns
Deals
Deal Revenue Line Items
Deal to Contacts Role
Invoices
Journey Templates
Leads
Multiple Pipelines
Multiple Currencies
Quotes
Round Robin Lead Assignment
Sentiment Tracking
Sales Pipeline
Sales Forecasting
Sales Quotas
Sales Insights
Tax Configuration
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Sales
Starter
Sales Professional
Sales
Enterprise
Help Desk Starter
Help Desk Professional
All-in-one Professional
All-in-one Enterprise
Cases
Work Orders
Internal Tickets
Knowledge Base
Email to Case (Ticket)
Round Robin Case Assignment
Organization Matching with Email Domain
Assets
Service Contracts
Customer Portal (Per User)
50
100
100
100
Case SLA Policies
1
1
15
25
50
Internal Ticket SLA Policies
1
25
50
Business Hours
1
1
25
25
50
Support Insights
Agent-level Business Hours
Case Satisfaction Survey
Internal Tickets Insights
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Sales
Starter
Sales Professional
Sales
Enterprise
Help Desk Starter
Help Desk Professional
All-in-one Professional
All-in-one Enterprise
Products
Services
Price Books
Subscriptions
Payment Tracking
Vendors
Purchase Orders
Sales Orders
Assets
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Sales
Starter
Sales Professional
Sales
Enterprise
Help Desk Starter
Help Desk Professional
All-in-one Professional
All-in-one Enterprise
Credit Notes
Paid App
Paid App
Bills
Paid App
Paid App
Receipt Note
Paid App
Paid App
Delivery Note
Paid App
Paid App
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Sales
Starter
Sales Professional
Sales
Enterprise
Help Desk Starter
Help Desk Professional
All-in-one Professional
All-in-one Enterprise
Twitter Integration
Capture Leads from Twitter
Creating Cases from Twitter
Social Interactions with Leads and Contacts
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Sales
Starter
Sales Professional
Sales
Enterprise
Help Desk Starter
Help Desk Professional
All-in-one Professional
All-in-one Enterprise
Manage Projects
Manage Project Milestones
Sub Tasks
Task Views - List, Kanban, and Calendar
Task Dependencies (Finish to Start)
Automated Task End Times
(User Business Hours)
Project Gantt View
Automated Time Tracking and Billing
Project Key Metrics and Analytics
Project Templates
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Sales
Starter
Sales Professional
Sales
Enterprise
Help Desk Starter
Help Desk Professional
All-in-one Professional
All-in-one Enterprise
Organization Hierarchy (Roles)
User Groups
0
Field-level Access Control
User Groups
1
Global Sharing Rules
Private Sharing
Record Level Sharing
Profile Limit
2
5
25
250
5
25
25
250
Role Limit
2
5
25
250
5
25
25
250
Multiple Owners for Records
IP Whitelisting
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Sales
Starter
Sales Professional
Sales
Enterprise
Help Desk Starter
Help Desk Professional
All-in-one Professional
All-in-one Enterprise
Built-in Sales Intelligence Dashboard
Customizable Dashboards
Sales Insights
Custom Report Builder
25
50 Custom +
10 Scheduled
100 Custom +
25 Scheduled
250 Custom +
50 Scheduled
50 Custom +
10 Scheduled
100 Custom +
25 Scheduled
250 Custom +
50 Scheduled
500 Custom +
100 Scheduled
Out-of-box Reports and Charts
Record Level Analytics
Custom Scheduled Reports
Vtiger sales Analytics Content Pack
(Power BI)
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Sales
Starter
Sales Professional
Sales
Enterprise
Help Desk Starter
Help Desk Professional
All-in-one Professional
All-in-one Enterprise
Documents
Document Library
Document Sharing (Per Month)
5
10
50
Unlimited
5
10
100
Unlimited
Document Collaboration (Internal and
External)
Document Consumption Tracking
Google Drive Integration
Dropbox Integration
OneDrive Integration
Document Upload - Max File Size
10 MB
25 MB
25 MB
50 MB
25 MB
25 MB
50 MB
50 MB
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Sales
Starter
Sales Professional
Sales
Enterprise
Help Desk Starter
Help Desk Professional
All-in-one Professional
All-in-one Enterprise
Group Inboxes
Phone Calls
SMS
Vtiger Live Chat
Social
Survey Add-ons
Paid App
Paid App
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Sales
Starter
Sales Professional
Sales
Enterprise
Help Desk Starter
Help Desk Professional
All-in-one Professional
All-in-one Enterprise
Direct Messages
Attach Files to Direct Messages
Group Messages
Calendar Notifications
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Sales
Starter
Sales Professional
Sales
Enterprise
Help Desk Starter
Help Desk Professional
All-in-one Professional
All-in-one Enterprise
Email Campaigns
Auto Responder Campaigns
Automatic Email Personalization
Campaign Scheduling
Free Monthly Email Credits (Per User)
1,000/month
10,000 or
1,000
20,000 or
2000
25,000 or
2,500
20,000 or
2000
25,000 or
2,500
Tracking Opens, Clicks, and Bounces
Subscriber List
List Segmentation
Unsubscribe from Specific Lists
Email Opt-out
Email Templates Library
Unlimited
Unlimited
Unlimited
Email Templates Builder
Customizable Email Templates
20
Unlimited
Unlimited
Unlimited
Image Storage
Vtiger Branding Removed from Emails
SMS Campaigns
SMS Reply Actions
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Sales
Starter
Sales Professional
Sales
Enterprise
Help Desk Starter
Help Desk Professional
All-in-one Professional
All-in-one Enterprise
Google Calendar
Google Contacts
Google Drive
Dropbox
One Drive
Digital Document Signing
Payment Systems
Shopping Cart
QuickBooks
Office 365
Xero
Mailchimp
Google Meet
Zoom Meet
Tally
Exchange Connector
Paid App
Paid App
Paid App
Paid App
Paid App
Paid App
Paid App
Outlook
Olark
PieSync
SharpSpring
REST API
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Sales
Starter
Sales Professional
Sales
Enterprise
Help Desk Starter
Help Desk Professional
All-in-one Professional
All-in-one Enterprise
Custom Modules
10
25
10
25
25
Custom Fields (Per Module)
2
25
50
100
25
50
100
100
Text Area Fields
2
5
10
10
5
10
10
10
DateTime Fields
2
2
2
2
2
2
2
2
Rich Text Fields
0
2
2
2
2
2
2
2
Items Per Picklist
0
1000
1000
1000
1000
1000
1000
1000
Characters Per Picklist Value
100
100
100
100
100
100
100
100
Custom Layouts
Colors for Picklist
Dependent Page Layouts
Print Templates
Logo
Customizable Record Numbering
Terms and Conditions
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Sales
Starter
Sales Professional
Sales
Enterprise
Help Desk Starter
Help Desk Professional
All-in-one Professional
All-in-one Enterprise
BCC Email to Archive
Lead Creation from Email
Contact Creation from Email
Case Creation from Email
Organization Creation from Email
Smart Alerts and Follow-up Rules
5
Push Notifications
Workflows
5
25
50
75
25
50
75
100
Multipath Workflows
1
2
5
10
2
5
10
10
Allowed Actions/Workflows
2
6
8
8
6
8
8
10
Workflow Field Updates
Scheduled Workflows
0
10
20
30
10
20
30
30
Hourly Limit
1
2
3
1
2
3
3
Daily Limit
5
10
15
5
10
15
15
Assignment Rules
Deals and Quote Approval Automation
5 process/
module
and 5 rules/
process
5 process/
module
and 5 rules/
process
Approval Process Automation (All Modules)
Case Escalation Rules
3
Unlimited
Unlimited
Unlimited
Update Notifications (On Save Alerts)
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Sales
Starter
Sales Professional
Sales
Enterprise
Help Desk Starter
Help Desk Professional
All-in-one Professional
All-in-one Enterprise
Web to Lead Form
Web to Contact Form
Web to Opportunity Form
Web to Cases Form
Web to Organization Form
Web to Vendors Form
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Sales
Starter
Sales Professional
Sales
Enterprise
Help Desk Starter
Help Desk Professional
All-in-one Professional
All-in-one Enterprise
Click-to-call
Incoming Call Contact Pop-up
Call Logging
Call Recording
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Sales
Starter
Sales Professional
Sales
Enterprise
Help Desk Starter
Help Desk Professional
All-in-one Professional
All-in-one Enterprise
File Storage
Data Export
Data Import
Storage (Per User)
3 GB
5 GB or
500MB
7.5 GB or
750 MB
15 GB or
1.5 GB
5 GB or
500 MB
7.5 GB or
750 MB
15 GB or
1.5 GB
15 GB or
1.5 GB
Audit Logs
Deduplication of Data
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Sales
Starter
Sales Professional
Sales
Enterprise
Help Desk Starter
Help Desk Professional
All-in-one Professional
All-in-one Enterprise
Mobile App for Android and iOS
Manage Contacts, Leads, and Organizations
Manage Deals, Quotes, and Invoices
Contacts Map View
View Onsite Agenda and Navigate
Check-in and Check-out Feature
Geo-fence Configuration and Detection
Manage Cases
Generate Invoice from a Completed
Work Order
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Sales
Starter
Sales Professional
Sales
Enterprise
Help Desk Starter
Help Desk Professional
All-in-one Professional
All-in-one Enterprise
Gmail Add-on
Webhooks (Calls Per User)
250
(25,000 max
Per Day)
500
(50,000 max
Per Day)
250
(25,000 max
Per Day)
250
(25,000 max
Per Day)
250
(25,000 max
Per Day)
Vtiger Privacy Guard
Paid App
Paid App
Paid App
Paid App
Paid App
Paid App
Automated Consent Management
Encryption of Sensitive Data at Rest
(Fields Per Module)
5
5
5
5
5
5
5
Access logs, Auditing, and Reports
Automated Data Handling Policies
Sandbox
Paid App
Paid App
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Sales
Starter
Sales Professional
Sales
Enterprise
Help Desk Starter
Help Desk Professional
All-in-one Professional
All-in-one Enterprise
SAML Based Single Sign-on
Allowed IPs
Encryption at Rest

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