Video tutorials

Set up services and rates in Vtiger CRM

Track big deals with no activity in Vtiger CRM

Capture and classify FAQs based on product, functionality etc. in Vtiger CRM

Get real time status of your support team in Vtiger CRM

Define stages that a case will go through from creation to closure in Vtiger CRM

Customize the layout so your agents see what they need to see in Vtiger CRM

Set up lists for your support team in Vtiger CRM

Automatically assign cases within a group in Vtiger CRM

Automate case creation and routing in Vtiger CRM

Set up support teams in Vtiger CRM

Setup time zone and operational hours for your teams in Vtiger CRM

Define response and resolution time targets based on priority in Vtiger CRM

Define transitions from resolved and wait states in Vtiger CRM

Capture required details at a case level for a filtered list of cases in Vtiger CRM

Capture totals, averages of key metrics and auto forward them to key stakeholders in Vtiger CRM

Set up support team roles in Vtiger CRM

Set up customer portal to promote self service in Vtiger CRM

Vtiger CRM: Dynamic fields & blocks

Vtiger: Opportunity line items

Vtiger CRM: Work Order Management

Vtiger CRM: Tags

Marking & Erasing personally identifying information

Vtiger CRM: Configure encrypted data fields

Vtiger CRM: Email Opt-in requirements

Requesting double opt-ins from contacts in Vtiger CRM

Managing consents within Vtiger CRM

2wy sync between Vtiger and Gmail

Vtiger CRM: Inventory management

Vtiger CRM: New Mixed License Pricing

Vtiger CRM: Internal Surveys

Vtiger CRM: External Surveys

Vtiger CRM: print templates

2way sync between Vtiger & IMAP providers

Setup group mailbox in Vtiger CRM

Manage your sales without leaving Inbox

Vtiger CRM: Cname in Godaddy for Email Campaigns

Vtiger CRM: Cname records in outgoing server

Vtiger Enrich - Create or enrich contacts in Vtiger