Impressive support experience

Scale your support productivity with smart automation and thoughtful management. Create a seamless support experience.

vtiger cases

What is case management?

Case management is the process that assists support executives in resolving customer issues as specified in the SLAs. It combines automation with the resolution process for efficiency.

Timelogs for cases

Timelogs for cases

Track the time spent on cases effortlessly with Timelogs. Create invoices for billable hours or deduct free support hours.

Case studies

Why our customers love us

propel

Take flight

PropelCare relies on Vtiger Help Desk to ensure light enthusiasts are not left in mid air.

aurik

Aurik

Aurik gets complete visibility into business operations by running on Vtiger's cases and tickets.

hackerearth

Hack growth

Hacker Earth accelerated growth by switching from Salesforce to Vtiger.

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