Overcome_sales_stress

Sales stress: 5 ways managers can help their team

If you’re a sales manager, we understand that you manage a team that constantly works under high pressure. Every time you set an ambitious goal or create a competitive environment for you team, you trigger stress – that is both helpful and hurtful. When harnessed, the stress helps your team members push themselves to reach their full potential, bringing better results. But when it becomes too frequent and goes out of control, your sales reps shed a silent tear – “Help! My job is killing me.”

As a sales manager, you have to help your team deal with the stress. Here are five things you could do:

Set smart goals: Don’t set unrealistic sales targets just because you want to show drastic growth in revenue. Missed targets only increase fear of failure and squashes motivation. So, before setting sales targets analyse sales history, territory performance, competition, and current market trends.

Break big targets into small weekly achievable targets to build confidence with incremental wins.

Set sales targets that are SMART – specific, measurable, attainable, relevant and time driven. Use the following template to set your SMART goals:

Vtiger_sales_stress

Coach selling skills: Effective sales coaching helps reduce stress by helping sales reps develop the skills, knowledge, and strategies that improve sales results. A recent research by the Sales Executive Council has revealed that sales reps who received quality coaching improved sales performance up to 19%! So, make sales coaching a part of your daily or weekly routine.

You can get started by reviewing sales call with your sales reps and discussing what went well and where they could improve. Hold regular meetings to create action plans that helps your reps achieve sales objectives. Ask questions to dig deeper into the current issues and provide constructive feedback.

Be accessible: Sales teams do not work in vacuum. Sometimes, just talking out loud about things that are worrying someone helps them get clarity. So, it’s important that you encourage candid conversations to discover the true causes of the stress your team members are feeling.

There are many ways to create a safe environment for your team members to communicate regularly and honestly. Start by rewarding people who share their mistakes or ask questions, no matter how trivial. Listen to your team members’ concerns and be non-judgemental when replying. Cathy Reisenwitz, in her blog, insists that a manager should listen to their team members’ feedback on how they like to be managed better.

Empower with tools: Enable your sales team with tools that makes selling easy. A CRM system such as Vtiger is one such tool that helps alleviate sales stress.

Using a CRM system can help reduce stress caused by lack of transparency in sales activities, poor collaboration, time wasted on searching customer information and completing mundane tasks. With a CRM system in place, your sales team always knows who is working on which account – eliminating any account handling conflicts. You can also set up workflows to automatically pull data into CRM and automate several repetitive manual tasks – free up time to get more important things done. And because a CRM system acts as a single source of truth for all your customer information, your sales reps are not frustrated by time consuming searches.

Recognize and appreciate effort: Appreciating your sales rep for a job well done or recognizing the efforts your sales rep put in on a deal that was lost at the last stage helps alleviate stress by cultivating a positive work environment.

You can show appreciation for your sales rep’s hard work in many ways. Here are a few ideas:

  1. Appreciation letter: Posting a handwritten note brings an instant smile on your rep’s face.
  2. Team out: Take your team on a lunch or a game to break internal tension and build team bonds.
  3. Gift vouchers: Gift gym or spa vouchers to cool off work pressure.

We hope these simple suggestions help you in creating a happy and conducive work environment for your team. We are curious to learn about what you do to help your sales team cope with stress? Let us know in the comments section.

wpDiscuz
Vtiger CRM Implementation

Avoid these 9 CRM implementation mistakes to ensure CRM success

A well implemented CRM helps to align your business process with customer strategies to improve customer experience, build loyal customer base, and eventually increase sales ...
Vtiger_CRM

How do you know it’s time to buy a CRM

In today's hyper-competitive world, every touchpoint with a prospect and customer is important. As buyers, we are all impatient, and expect quick responses and well ...
Vtiger_social_selling

How to champion Social Selling in 30 Minutes a Day

Social channels have weaved their way into becoming a ubiquitous part of the sales process and a key driver of success.Studies have shown that more ...
grow_email_list

5 tips for writing emails that get opened (and read)

Social networks like Twitter and Facebook may have jumped to the forefront of online discourse, but email remains the most consistent way to communicate with ...
Social_selling_Vtiger

How to proactively engage with prospects on social channels

With social media channels now influencing 92% of B2B buying decisions, social selling has become an indispensable part of a sales process. However, without actively ...
Vtiger_Social_selling

How to create a powerful social profile for social selling

If social selling is a part of your 2019 sales strategy, then you should start by creating or revamping your social profile for the best ...
Vtiger_social_selling

Social selling: What is it and why should you care

With social media channels now influencing 92% of B2B buying decisions, social selling has become an indispensable part of a sales process. Social selling helps ...
Customer retention

5 customer retention tips to grow your business

Whether you are a start-up or a Fortune 500 company, retaining customers is your magic potion to run a profitable business. While customer acquisition is ...
Gmail addon image for blog

Super-charge your Gmail Inbox with the Vtiger Add-on

At Vtiger, we understand that email is at the heart of all your communication, where you follow up with customers, send quotes and presentations, pacify ...
19-11 Md prs

New Mixed License Pricing: Pay for what your users really use

In today's increasingly competitive business environment, staying ahead of the game is getting harder. In addition to needing to market everywhere, and provide competitive products ...
loading
Copyright 2018 Vtiger | Privacy Policy