frontrunners-800x300px2

Vtiger named a CRM Industry Leader by Gartner’s Software Advice

We’re proud to say that in early 2017, a Gartner company named Software Advice designated us a Leader in the CRM space alongside 5 other CRMs (see the report). They did this in large part based on an analysis of independently published reviews by verified customers, in which we were consistently praised for high value and capability. See our position below!



Value is a hotly discussed topic in the CRM space with many analysts and companies arguing that narrow feature sets and scaling-unfriendly pricing models limit the value businesses get from CRM solutions, especially as they grow in size and complexity of the customer journey to include more marketing, sales, and support initiatives. We take pride in going head to head with the industry’s best, delivering best of breed solutions for sales and customer support teams, that are cost-friendly and easy to use for small and mid sized businesses, while scaling effortlessly to support large teams. In addition, we go against the grain of siloed software to support business needs as they evolve, providing a complete customer journey management solution that we call the Ultimate Edition, which integrates customer data flawlessly behind the scenes so that everyone in the business gets a 360-degree historical view critical to providing a great customer experience, and which many might argue delivers among the best value in the industry.

We’re proud to join the ranks of CRM companies publicly touted as being the best, and we hope to continue delivering upon our promise to help businesses forge amazing, profitable customer experiences and relationships as we grow with you in 2017.
wpDiscuz
Vtiger_SMS

SMS marketing with Vtiger CRM: Reach more customers, grow your email list, and build a loyal customer base

Short message service (SMS) is a tool that can help marketers connect with prospects and customers in a direct and personal way. While it’s easy ...
Vtiger_check-in

Introducing Vtiger 360 for Field Sales: Optimise sales visits with quicker navigation and real time check-in

Field sales agents who spend most of the time visiting prospects and customers, always look for ways to improve travel efficiency to spend more time ...
Omni channel customer support

3 challenges Vtiger solves for customer service managers

If you work as a customer service manager, then we understand that every day you work under a lot of pressure and face many challenges ...
Keep Calm

3 sales challenges that Vtiger CRM solves for sales managers

Working as a sales manager is no easy job. As a sales manager, you're accountable for leading a diverse team of sales associates to success ...
Cover

RMA handling made easy

RMA (or Return Material/Merchandise Authorization) process comprises of validating warranty entitlements, identifying the right replacement part and fulfillment (shipping and installation.) Quite often, shipping is ...
new-india-servers

Faster Vtiger CRM Page Load Times for users in India and South East Asia

We just kicked page load speeds for new Vtiger CRM users in and around India up to a 10. As of last week, new user accounts ...
Vtiger_reports

Make better decisions, with insights from Vtiger’s Reports

Vtiger’s reports are powerful tools that transform the troves of customer (and other) data in your CRM into insightful summaries that confidently inform your growth ...
launch

Vtiger 7 Open Source has Launched

When we launched Vtiger 6 a few years ago, it was designed to address the high level needs of businesses - to capture, organize, and ...
breaking_silos

Break departmental silos and create synergy between your customer-facing teams

Businesses that are aiming at enriching customer experience are feeling the urge to break down traditional departmental silos more than ever before. When customers reach ...
vtiger_telephony

Save time, improve team’s efficiency, and delight customers with Vtiger telephony integration

Every day, a company’s sales and support teams can make and receive hundreds of phone calls. Sales associates make dozens of cold calls, follow-up calls, ...
loading