We’re proud to say that in early 2017, a Gartner company named Software Advice designated us a Leader in the CRM space alongside 5 other CRMs (see the report). They did this in large part based on an analysis of independently published reviews by verified customers, in which we were consistently praised for high value and capability. See our position below!
Value is a hotly discussed topic in the CRM space with many analysts and companies arguing that narrow feature sets and scaling-unfriendly pricing models limit the value businesses get from CRM solutions, especially as they grow in size and complexity of the customer journey to include more marketing, sales, and support initiatives. We take pride in going head to head with the industry’s best, delivering best of breed solutions for sales and customer support teams, that are cost-friendly and easy to use for small and mid sized businesses, while scaling effortlessly to support large teams. In addition, we go against the grain of siloed software to support business needs as they evolve, providing a complete customer journey management solution that we call the Ultimate Edition, which integrates customer data flawlessly behind the scenes so that everyone in the business gets a 360-degree historical view critical to providing a great customer experience, and which many might argue delivers among the best value in the industry.
We’re proud to join the ranks of CRM companies publicly touted as being the best, and we hope to continue delivering upon our promise to help businesses forge amazing, profitable customer experiences and relationships as we grow with you in 2017.