vtiger blogs » Blog Archive » Vtiger CRM 5.1.0

Vtiger CRM 5.1.0 - 1st validation build

February 23rd, 2009 by Asha

Today, we are announcing the release of the first validation build forthe 5.1 release.This build is intended for seeking feedback from community members and to identify and fix issues before the final release. Developers intending to develop on 5.1 can start developing on the validation build and make use of the Web Service APIs and the vtlib module creation libraries and report issues.

Please do not use the 5.1 validation build on your production servers

Open issues with 5.1.0 are accessible at http://trac.vtiger.com

Reporting Issues:

1. Login to trac.vtiger.com (To get access to trac.vtiger.com, please email info@vtiger.com.)
2. Set Milestone to 5.1.0, Version to 5.1.0-val1.
3. Set appropriate Priority.

4. Provide a clear description of the issue.

Steps to the 5.1 Release

We will release another validation build (VB2) after fixing some of the issues reported during the first validation cycle. Based on the feedback on VB2, we may need another validation build or go directly to Release candidate. The final release can be expected a few weeks after Release candidate.

Download links for build:-
http://www.vtiger.com/products/crm/510-val1/vtigercrm-5.1.0-val1.exe
http://www.vtiger.com/products/crm/510-val1/vtigercrm-5.1.0-val1.bin
http://www.vtiger.com/products/crm/510-val1/vtigercrm-5.1.0-val1-Source.zip
http://www.vtiger.com/products/crm/510-val1/vtigercrm-customerportal-5.1.0-val1.zip

http://www.vtiger.com/products/crm/510-val1/vtigercrm-firefox-plugin-5.1.0-val1.xpi
http://www.vtiger.com/products/crm/510-val1/vtigercrm-thunderbird-plugin-5.1.0-val1.xpi

List of Features and Documentation available at:-
http://wiki.vtiger.com/index.php/Vtiger_CRM_5.1.0_Features_List

Update:-

http://en.vtiger.com/wip/ is update with the Validation Build 1.

Note:
Customer portal is deployed at http://en.vtiger.com/wip/customerportal/
To login to customer portal, create a contact, and in ‘more information’ tab of the create form, check Portal user. Login details will be send through mail to that contact’s email id.

155 Responses to “Vtiger CRM 5.1.0 - 1st validation build”

on 23 Feb 2009 at 9:18 am fusioncore

Hi,

Good news !!
The link http://www.vtiger.com/products/crm/510-val1/vtigercrm-5.1.0-val1-Source.zip was on 404 error :S

Bye
on 23 Feb 2009 at 9:45 am Eugene

There is just mistake in link. Try this http://www.vtiger.com/products/crm/510-val1/vtigercrm-5.1.0-val1-Source.zip
on 23 Feb 2009 at 9:49 am Eugene

Have a question.

Previous 5.0.4 source package size was about 13Mb but the new one is about 22Mb. Is that all code added? Or just cache files from SVN?
on 23 Feb 2009 at 10:01 am Asha

@fusioncore:

Thanks for identifying the issue with the link. We have now updated the link.

@Eugene:
Our source package doesn’t contain SVN files or any other cache files. So the change in the size is mainly the size of the files and directories added to the product.

Regards,
Asha
Vtiger Team
on 23 Feb 2009 at 11:20 am Tom

Hi Vtiger-Team!

I was waiting for that!!! Great!!!

Bye,
Tom
on 23 Feb 2009 at 12:05 pm Balduin

Can you tell us to which SVN revision this build is related?
on 23 Feb 2009 at 2:19 pm @ja

I think it’s works fine, as the online version. Today have already tested lot’s of things, and it works just fine!
cheers!
on 23 Feb 2009 at 6:43 pm lux

I’m sure this is one of the last things to be done but the following helpfile does not exist.

http://www.vtiger.com/products/crm/help/5.1.0/vtiger_CRM_Database_Hostname.pdf
on 23 Feb 2009 at 6:46 pm Well

I have test it, it’s running fine but it is no POP3 suport.
Also thanks.
on 23 Feb 2009 at 7:04 pm KB

Hi,
While installing vTiger with 5.1 VB1, the following errors occurred.
This kind of errors have been produced with versions since SVN12347.
I got vTiger installed successfully until SVN12346.
Would appreciate it if anybody could advise me to resolve the problems.

Thanks / KB

[New Install:]
Error: Tables partially created. Table creation failed.
(Just create 298 tables and stop.)

[Migrate:]
Queries Failed:
Fatal error: Uncaught exception ‘Exception’ with message ‘result is not an object’ in C:\vtigerCRM510-vb1\include\database\PearDatabase.php:624
Stack trace:
#0 C:\vtigerCRM510-vb1\modules\Migration\DBChanges\504_to_510.php(37): PearDatabase->query_result(false, 0, ‘max_blockid’)
#1 C:\vtigerCRM510-vb1\migrate.php(320): include(’C:\vtigerCRM510…’)
#2 {main} thrown in C:\vtigerCRM510-vb1\include\database\PearDatabase.php on line 624
on 24 Feb 2009 at 12:27 am Ja

Thansk for your good work.
in validation version cannot see the Migration Wizard, will it gonna be in final version of 5.10?
cheers!
on 24 Feb 2009 at 12:42 am Asha

Hi Balduin,

We have tagged the branch for putting out the validation build. You can access the tag from the following url:-

http://trac.vtiger.com/cgi-bin/trac.cgi/browser/vtigercrm/tags/vtigercrm-5.1.0-val1

Regards,
Asha
Vtiger Team
on 24 Feb 2009 at 12:53 am Prasad

Hi Ja,

In validation version cannot see the Migration Wizard, will it gonna be in final version of 5.10?

We have changed the installation/migration step in 5.1

Kindly refer to:
http://www.vtiger.com/archives/validation/5.1.0-val1/VtigerCRM_5.1.0_Installation_Changes.pdf

Let us know your feedback.

Regards,
Prasad
vtiger Team
on 24 Feb 2009 at 1:29 am sdel_nevo

Hi

everything looks great, new portal is fantastic, 1 problem i have found, if i create a recurring invoice, when its saved all the dates from the recurring part are removed, only the tick box is still selected, if i edit the same sales order there is no date information held in the recurring section, all the other information is still present

steve
on 24 Feb 2009 at 2:02 am Manilal K M

This is regarding the Feature_List page in wiki. I don’t understand why the PDFs are hosted on a Wiki. It may be nice if the URL to the individual features points to a Wiki Article instead of the PDF documents.

It may also be nice if people could post questions/issues in the bug tracker or forum instead of adding as a comment here.
on 24 Feb 2009 at 2:22 am Balduin

I observed the folowing strange behavior: When I do a sync with a fresh installed Outlook plugin I get all the contacts from the CRM. But I had duplicates at the CRM. So I went back to the CRM and used the new function to merge duplicates. Then I did another sync with Outlook. After that the just deleted duplicates got restored at the CRM. What did I wrong?
on 24 Feb 2009 at 7:00 am Mohammed

Hi Vtiger Team
You really did a great job i was waiting for this release but When i install it every thing works great except that i cant find my local currency (Saudi Riyal)
on 24 Feb 2009 at 8:52 am mak

http://en.vtiger.com/wip/ is update with the Validation Build 1. Please check it out.

Note: Customer portal is deployed at http://en.vtiger.com/wip/customerportal/, to login to customer portal, create a contact, and in ‘more information’ tab of the create form, selected Portal user. login details will be mail to that contacts email id.
on 24 Feb 2009 at 9:28 am Hi

Hi, how can i login to customer portal for testing?
cheers!
on 24 Feb 2009 at 11:07 am roodude

Thank you for this! So is it correct to assume that new features have been frozen? I am very excited about this release, but it has taken quite a bit longer than anticipated.

Please don’t take this as a criticism, but it seems like many of the open source projects that have really been able to distinguish themselves have adhered to a regular schedule of planned smaller releases rather than one huge one. I realize that the codebase doesn’t make this easy, but actually getting 5.1 out the door and released is very important to us in the community.

With that said, are there specific areas where we could help? Particular functions that need extra testing, etc?
on 24 Feb 2009 at 7:54 pm sfcater

Nice job!

Hey where are the webforms?

They didn’t install with the rest of the package although I checked all the boxes. Did I miss something or are they just not ready yet?

I didn’t get them in the download so there is no /modules/webforms
on 25 Feb 2009 at 2:10 am Asha

Hi,

@KB,
Thanks for identifying the migration issue. We will fix it soon. Going forward, would be better if you report issues on http://trac.vtiger.com

@Steve,
We haven’t come across this issue so far. Would be better if you report it on trac, so that we try and reproduce it first and then fix it sooner.

@Manilal,
We completely agree with you on reporting issues at trac instead of comments on this post.
Documentation - We would like to move it to wiki, but that might take some time. For now, we have made it available to the community in pdf format, so hosting it on our server.

@Mohammed,
Thanks for informing us about this. We have tracked this issue on trac.vtiger.com. You can access the following url to know the update on the issue:-
http://trac.vtiger.com/cgi-bin/trac.cgi/ticket/5478

Regards,
Asha
Vtiger Team
on 25 Feb 2009 at 4:33 am mak

Hi sfcater,

webforms are available in Validation Build 1, for more documentation regarding webforms refer to, http://www.vtiger.com/archives/validation/5.1.0-val1/VtigerCRM_5.1.0_Webforms.pdf

Webforms have no UI, so they don’t show up the client, but should be present in the modules/Webforms directory.
on 25 Feb 2009 at 5:27 am sbungay

Looks great so far, but I have a question.
Since the currency conversion rate changes on a daily basis, it makes little sense to make this field manditory when adding a new currency to the system?
on 25 Feb 2009 at 5:28 am sbungay

Looks great so far, but I have a question.
Since the currency conversion rate changes on a daily basis, why make this field manditory when adding a new currency to the system?
on 25 Feb 2009 at 6:58 am steve

Hi Asha

i would love to post the issue about the recurring invoices on trac, but i must admit the process is confusing, where on the trac do i submit my issue?

i am a total novice when it comes to software development and so are not accustomed to the processes or software used to follow developments.

steve
on 25 Feb 2009 at 7:20 am Prasad

Hi Team,

Role Based Picklist UI has been re-designed in 5.1.0-Validation Build1, to make it simpler to manage.

Documentation: http://www.vtiger.com/archives/validation/5.1.0-val1/VtigerCRM_5.1.0_Picklist_Editor.pdf

Demo: http://en.vtiger.com/wip

Kindly share your feedback.

Regards,
Prasad
vtiger Team
on 25 Feb 2009 at 7:54 am steve

Hi All

I think i need to eat some humble pie LOL, i did not set the RecurringInvoiceCron.sh file correctly.

when i run the script, and check the output im getting this error

syntax error, unexpected ‘{’ in RecurringInvoice.service on line 38

any ideas?

steve
on 25 Feb 2009 at 8:59 am Prasad

Hi steve,

Which version of PHP are you using?

Regards,
Prasad
vtiger Team
on 25 Feb 2009 at 10:00 am steve

Hi Prasad

My PHP Version is 5.2.8

hope this helps

steve
on 25 Feb 2009 at 10:27 am Stephen

Works OK but as an interface it could be smoother.
The three step process is archaic and needs to be streamlined. Editing in place on the actual list would be a far better solution with only two buttons (Save and Cancel). Don’t know how feasible this is in the web environment, I’m used to developing desktop apps where state can be more tightly controlled.

If the edit and save must be a three step process then it might be more intuitive if “Apply” was used to apply the edit to the list and “Save” was used to save the changes to the table, a tooltip baloon to let the user know what each is for would go a long way to communicating what each button is for.
on 25 Feb 2009 at 1:46 pm Stephen

Hi All,

I completed a fresh install of 5.1 running on a hosted linux server. The install appears to have been successful, but when I log in as an administrator and click on Leads, Accounts or any item I get a graphical statement saying that I am not permitted to execuite this operation. Looking at the profile it shows that the admin has full rights. Any thoughts?

Also I just noticed that when I click on any save button nothing happens.

For installation I downloaded the source file and copied it up to the server and ran the install process. We have installed and currently use 5.0.3 and 5.0.4 using the same process.

Thanks
on 26 Feb 2009 at 12:12 am dredy

Hi everyone,

And congratulation for this release.
I did a fresh install of 5.1 on Ubuntu from source and all went well.

In the webmail module I do get strange characters denoted by a ? mark, not sure why?!

during install UTF-8 was ok, also I had to cancel out these 2 lines in webmails.php in order to see full email body.

//$body = ($body_converted===FALSE) ? $body : $body_converted;
//$tmpvar[’charset’] = ($body_converted===FALSE) ? $body_charset : $GLOBALS[’charset’];

Also, is there a spanish language pack for 5.1, if not, will the 5.0.4 version work?

thanks
on 26 Feb 2009 at 12:54 am Dhananjay

Hi dredy,

As for now 5.1.0 version of Spanish language pack is not available.

5.0.4 version of Spanish language pack doesn’t have language strings for newer modules of 5.1.0 (e.g. Services etc) so this language pack will not support newer or revamped modules.

Thanks,
Dhananjay
vTiger Team
on 26 Feb 2009 at 3:18 am VP

I’ve got errors installing 5.1 :

[New Install:]
Error: Tables partially created. Table creation failed.

[Relaunch:]
Key column ‘tabid’ doesn’t exist in tableError: Tables partially created. Table creation failed.

Regards
on 26 Feb 2009 at 3:26 am mark

Hi

I began to install 501 but when I got to the config confirmation page it said
Database UTF-8 Support Not Enabled

is this bad?, or can I just go ahead with the install?

the database has the same setting as the 504 database as far as I can see

Also the link to the pdf with more info on utf-8 support is not working

http://www.vtiger.com/products/crm/help/5.1.0/vtiger_CRM_Database_UTF8Config.pdf
on 26 Feb 2009 at 3:46 am steve

Hi

i think the problem with the recurring feature on the sales orders, is related in some way to the recurring information not being passed into the database.

when i create a S/O and fill in the recurring details, then click on save, no date information is visible, when i edit the same S/O all the recurring date information is set to 00-00-0000.

i have checked in the recurring entries part of the vtiger database and no entry’s are made.

any ideas

steve
on 26 Feb 2009 at 6:03 am steve

Hi Again

sorry to keep posting here, my apologies

the recurring section of the sales order works if the date is in the following format yyyy-mm-dd

if you have set the date format as dd-mm-yyyy in your preferences then the sales order recurring dates are not entered into the vtiger database,

i have checked this out also on your wip site. and it produces the same error,

but the error unexpected ‘{’ in RecurringInvoice.service on line 38 still exists

any ideas

steve
on 26 Feb 2009 at 11:44 am dredy

Hello VP,

I had the same error
table partially created…
it happen when I try to install over an existing database.
make sure you create a new database, when ask for mysql info during install.

question for everyone, is it possible to create an spanish language pack for 5.1 using vtlib 2.1?

thanks
on 26 Feb 2009 at 4:12 pm Satish

Hi,

The entire project is worthwhile and as comparable to most commercial apps available, Keep up the good work.
In this Version 5.1 Install I too get the Error

but when I log in as an administrator and click on Leads, Accounts or any item I get a graphical statement saying that I am not permitted to execuite this operation.

I suppose this is due to php.ini DB install timeout setting default value set to 60 instead of recommended 300.So not all tables might have been created!
can you confirm the no of tables and also a Mysql Dump with Blank data or sample data as provided for 5.04

Thanks in advance!
Satish
on 26 Feb 2009 at 11:20 pm Prasad

@dredy

vtlib does not help in creating module translation. However feature of installing language pack into vtiger CRM has been added in Module Manager.

Regards,
Prasad
vtiger Team
on 26 Feb 2009 at 11:46 pm mak

@VP

@KB

@dredy

the partially created tables error is caused due to a settings in mysql, follow this ticket you

http://trac.vtiger.com/cgi-bin/trac.cgi/ticket/5494

Please pickup changes mentioned in the ticket to solve this installation error.

if you have any other error feel free to get to me here or on forums.

Regards,
mak
vtiger Team.
on 27 Feb 2009 at 12:51 am Hung

Hi,

After creating a custom field (DATE) in module Leads and trying to select a date from calendar it automatically sets the format yyyy-mm-dd (example 2009-02-27) . But when trying to save, the following error is shown:
Please enter a valid “custom name” (DATE).
So it can’t be saved like this. When changing the date manually into format m-dd-yyyy (2-27-2009) it can be saved. I noticed that this occurs also in the online environment (http://en.vtiger.com/wip).
I’ve created a custom field called “test” there.

Is this a bug or is there any solution to get this solved?
on 27 Feb 2009 at 2:09 am pratim

Hi Steve,
Thanks for identifying the issue with recurring Invoice ,we have reported this issue in our trac

You can check that in the following URL

http://trac.vtiger.com/cgi-bin/trac.cgi/ticket/5495

We will fix it soon. Going forward.

Regards,
Pratim
Vtiger Team
on 27 Feb 2009 at 2:12 am Rashmi

@Satish

Recently, the major issue with installation has been fixed, please pick up those changes and see if the installation works smoothly.

With 5.1.0 validation build 1, there are 397 tables with demo data and 395 tables without demo data.

If admin will disable any module from Settings-> Module Manager, only then admin and non admin user can’t view that module.

Regards,
Rashmi Agrawal
vtiger Team
on 27 Feb 2009 at 3:37 am pratim

Hi Hung,

The issue you reported is not reproducible we tried in our local server as well as in our Demo server http://en.vtiger.com/wip/

But it did not show me any pop up with change of date format,can you just send us the exact test case with steps so we can try to reproduce thee issue again.

Reports,
Pratim
Vtiger Team
on 27 Feb 2009 at 3:49 am Hung

Hi Pratim,

When trying to reproduce again, I noticed that when creating a new lead manually the problem does not occur.

But when adjusting an existing lead (also after import) it occurs.

recreation steps:
- http://en.vtiger.com/wip
- go to module leads
- select an existing lead
- select edit in the custom information field “test”
- click on calendar icon and select a date
- try to save

Thanks for the quick reaction!
on 27 Feb 2009 at 4:49 am steve

Hi pratim

thanks for the reply, the software looks amazing and this feature will help out my company greatly

steve
on 27 Feb 2009 at 4:55 am pratim

Hi Hung,

We could reproduce the issue in our local server as well as in our Demo server but in Browser IE,with my first comment at that time I was checking the same thing but in other browser where the pop up was not coming,But Thanks for Finding the issue we have reported it in our Trac you can check that by going in to following URL

http://trac.vtiger.com/cgi-bin/trac.cgi/ticket/5499

We will surely solve this issue going forward.

Regards,
Pratim
vtiger Team
on 27 Feb 2009 at 4:58 am pratim

Hi Steve,

Thank you for your feedback ,We are glad to see that you like the product and hope you will find it useful to run your business.

Keep us updated with what all we could improve in vtiger.

Regards,
Pratim
Vtiger Team
on 27 Feb 2009 at 7:15 am Asha

Hi All,

We have fixed the broken link for firefox plugin. Thanks to Steve for identifying the issue with the link.

Regards,
Asha
Vtiger Team
on 27 Feb 2009 at 7:54 am fatoum

Hi
When i tryed to test the integration of asterisk in vtiger it doesn’t work .in fact,when i tryed to execute the AsteriskClient.php file ,i have this error:

“”#!/usr/bin/php
Warning: stream_set_blocking(): supplied argument is not a valid stream resource in C:\wamp\www\vtiger_crm\cron\modules\PBXManager\AsteriskClient.php on line 41
Socket cannot be created due to error: 10060: Une tentative de connexion a échoué car le parti connecté n’a pas répondu convenablement au-delà d’une certaine durée ou une connexion établie a échoué car l’hôte de connexion n’a pas répondu. “”
in addition to that ,how can i make a call to any user by vtiger
Thanks in advance
on 27 Feb 2009 at 8:50 am Slipperyman

HI team, I´m happy with the work done nice piece of an app you´ve got here, but……
1)I can´t believe that quotes / So snapshots didn’t make it.
There´s no trace of changes made to that docs besides status.It´s a showstopper here. I can´t ask sales team to create and attach a pdf every time a change is made(leaving aside we´re counting on good will and no one is cheating) .
2)PDF Layout: Can´t we create our own designs? I´ve been redrawing with every vtiger version . Can you please make some sort of template variables where we can create something according the Corporate Imaging of own company?

By Now the rest seems superb…..

Thanks again
on 27 Feb 2009 at 9:27 am dredy

@prasad

What would be the best way to create a spanish language pack?

Can I just translate all the en_us.lang.php and rename them to es_es.lang.php?

is there a tool for creating language pack?

Where can I find help or guide on doing this myself?

thanks
on 27 Feb 2009 at 4:41 pm bela

Hi all,

1. OK, I installed this software and first of all I was particularly interested in the webmail module I had problem with in the past, so I clicked on the welcoming email and it had the following an the top of the window:

Warning: htmlentities() [function.htmlentities]: charset `ANSI_X3.4-1968′ not supported, assuming iso-8859-1 in /var/www/html/vtigercrm-5.1.0-val1-Source/modules/Webmails/Webmails.php on line 701

Warning: htmlentities() [function.htmlentities]: charset `ANSI_X3.4-1968′ not supported, assuming iso-8859-1 in /var/www/html/vtigercrm-5.1.0-val1-Source/modules/Webmails/Webmails.php on line 701

Now I don’t have the clue how that character set got selected. Weird.

2. The issue with displaying Sent Mail has not been resolved. Guess what! I am logged in as ‘bela’ and in the Sent folder I click on ‘All Mails’ and in the list field instead on ‘Sent to’ I have ‘bela’. I know I sent that email, I don’t need to be told. Can it be anything else? Perhaps if you have multiple users, but even then you wanna see the ‘Sent to’ information there!!!

This is a major usability issue, not a minor hick-up. When you drive your car and glance at the speedometer you don’t want to see the room temperature displayed there instead of the current speed. A car like that is not suitable for driving.

At least if vTiger was customisable in that respect, but I spent some time trying to track down from where the ‘Sender’ comes from, but the code is so poorly documented and written in such a way that I did not get anywhere…

3. When I create a contact in the ‘Contact No’ field I see ‘AUTO GEN ON SAVE’, but once I save the contact I see not a number in that field, but ‘CON1′. What is the point of displaying it? First of all it is confusing because it is grouped together with the phone numbers and in some countries ‘contact no’ actually means the primary phone number. It is better to be called ‘Contact ID’ and moved above the ‘First Name’ and only displayed once the contact has been saved or when it is being edited, but not when entering

4. Click on System Details in Admin - Settings and you get:

Fatal error: Cannot redeclare class parser in /var/www/html/vtigercrm-5.1.0-val1-Source/modules/System/includes/os/class.parseProgs.inc.php on line 3

I have seen these kind of errors in older builds also.

To be honest I have not tested other features.

If you could fix these issues for 5.1 it would be a nice product.

Cheers,

Bela
on 27 Feb 2009 at 8:40 pm Stephen E

Any thoughts on why I am getting this when I goto the “System Details” screen under settings as an admin?

Fatal error: Cannot redeclare class Parser in /vTiger/modules/System/includes/os/class.parseProgs.inc.php on line 3

Thank you in advance,
Stephen
on 28 Feb 2009 at 12:04 am KB

@mak

The partially created tables error is now solved as http://trac.vtiger.com/cgi-bin/trac.cgi/ticket/5494.

But a fatal error on migration still exists as bellow.My 5.04 installation has 14 vtger_cf_### tables in db.
Is there anything for me to check for the installation with migration option?

Thaks / KB

[Migrate:]
Queries Failed:
Fatal error: Uncaught exception ‘Exception’ with message ‘result is not an object’ in C:\vtigerCRM510-vb1\include\database\PearDatabase.php:624
Stack trace:
#0 C:\vtigerCRM510-vb1\modules\Migration\DBChanges\504_to_510.php(37): PearDatabase->query_result(false, 0, ‘max_blockid’)
#1 C:\vtigerCRM510-vb1\migrate.php(320): include(’C:\vtigerCRM510…’)
#2 {main} thrown in C:\vtigerCRM510-vb1\include\database\PearDatabase.php on line 624
on 28 Feb 2009 at 5:16 pm Phillip Crum

I must be missing something in attempting the Migration install. As the instruction manual pdf is very vague in it’s direction (at least you’re consistent!) relying on pictures and assumed knowledge throughout, I’m not finding my problem addressed anywhere.

I’ve attempted the Migration install about a dozen times now, unpack, install, fill in all the blanks, read error message, repeat.

Error message is always the same: “…cannot locate database (db name)”.

I’ve tried creating 4-5 different NEW databases, letting the Migration wizard create a new db, (that definitely doesn’t work!), nothing works. Same error message. I’ve set up a hundred MySQL db’s before so I’m either doing something really stupid or the Migration Wizard is broken.

Based on what I’ve said so far, can you give me a clue as to what I’m doing wrong that keeps the setup process from being able to see teh db I just created and priviliged???
on 01 Mar 2009 at 10:19 am Stephen E

Has anyone else had an issue installing the source version of 5.1 on a 3rd party hosted environment? For some reason I constantly have an issue where it does not appear to be installing fully. It never displays the completion page. Then when I login as admin I cannot access any of the pages with out getting an error that I am not permitted. I have adjusted the max_execution_time to 900, but it does not appear to help. Looking at the DB (mysql 5.0) I have 348 tables.

I have installed it locally on windows and linux with no issues. We were able to install 5.0.4 on the hosted environment without any issues.

Any suggestions would be greatly appreciated.

Thank you,
Stephen E
on 01 Mar 2009 at 2:46 pm NonoFr

I think this new 5.1 looks fabulous on the Demo side… but I’ve been trying to get this 5.1 build running locally with no luck…
Going forward would it be possible to have some sort of ready made appliance (Xen, VMWARE, …) so we can try these new features without the installation barrier ?
Thanks
on 01 Mar 2009 at 6:07 pm KB

With new installed system of vTiger 5.1-val1 and customerportal, the password for customerportal user could not be changed after logging into customerportal with automatically generated password.
The error message says ‘incorrect old password’ in the ‘My Settings’ popup windows.

Thanks / KB
on 01 Mar 2009 at 6:42 pm Phillip Crum

Is no one from the team monitoring the blog?? I’m dead in the water here for the migration install with nowhere to go until an answer is forthcoming! Please!!
on 01 Mar 2009 at 8:16 pm indra

i’ve successful install the vtiger in my server for testing and its fantastic

hope there no problem to migrate the old data to the new vtiger…

waiting for the final release

Keep going VT

regards

indra
on 01 Mar 2009 at 9:25 pm Prasad

Hi Philip,

Is no one from the team monitoring the blog?? I’m dead in the water here for the migration install with nowhere to go until an answer is forthcoming! Please!!

We are keeping watch on the all the discussions in blogs, forums, mailing list and making note of the issue.

Our team is actively working on the addressing the issues one-by-one.

Regards,
Prasad
vtiger Team
on 01 Mar 2009 at 9:58 pm vikas

Hi KB,
Thanks for identifying the issue , we will fixing it soon.

Regards,
Vikas
Vtiger Team
on 01 Mar 2009 at 11:35 pm Pinaki

Hi fatoum,

The error you are getting means that the vtiger server and the asterisk server are not able to communicate between themselves. Please check the configuration under Settings->Module Manager->PBXManger Settings. Make sure that the port is correct and open to the vtiger server if it is on a different system on the network.

Let us know how you fare.

Regards
Pinaki
vtiger Team
on 01 Mar 2009 at 11:57 pm Sandeep

Hi

@KB
We thank you for finding out the issue. We’ll be fixing it soon.

Regards,
Sandeep
vtiger Team
on 02 Mar 2009 at 7:35 am Wei

the workflow for the help desk doesn’t seem to be working:
1) I set up a new workflow: anytime a new ticket is saved, an email should be sent out to my email address
2) I have tried a couple of times, setting up new tickets, but no emails were sent out

Could you please look into it?
on 02 Mar 2009 at 8:11 am Slipperyman

anyone in the team:CAn you please comment my above post? Thanks
on 02 Mar 2009 at 8:18 am Alvaro Parres

Hi forum, i’m testing this new version and the Asterisk PBX Module have little errors that i will send you a patch in the future, but i have another problem with the popups. I’m testing like this:

1) I put directly to the DataBase in the table of popups.

2) Some seconds after the row in the database get delete as i see in the code

3) never see the popup :-S

Any idea?
on 02 Mar 2009 at 8:50 am VP

Hello,

I had a problem setting outgoing email :

Test Mail Status : Mail could not be sent to the admin user. Please check the admin emailid/Server settings

User Name : johndoe%cali.com

the User Name becomes johndoe�li.com, it’s not inserted correctly in the database
Cheers
on 02 Mar 2009 at 9:03 am babysitter

It look that vtiger 5.1 willt ottaly miss the advanced search, I think it could be very useful especially for professional users, having thousands of reords.
on 02 Mar 2009 at 6:05 pm james

i think this is probably too late but i think its important to raise

in previous versions we have the note facility, and now this has been replaced with the documents

its very important with a record like a contact to have a way to have notes that are date/time stamped to keep a record of things.. for example if a customer informs us of something, or we take an action.. all these things need to be recorded and the date/time recorded. we have used notes to do this as there was no other proper way to do this. now that notes have disappeared, whats the proposal for adding notes like this to a contact ?

its very important for a business to have these kinds of records, to know whats happened when, whats been said, etc… especially for a legal oriented business like ours

james
on 02 Mar 2009 at 7:52 pm indra

the pop up reminder is not work in vtiger…
on 02 Mar 2009 at 11:21 pm Omar Qureshi

Dear All,

We have been eagerly awaiting this build. Unfortunately however after trying for 2 days on both Windows and Linux machines we have been unable to get the build to work.

On Windows, the migration over our previous 5.04 installation claims that it has completed successfully but creates only 8 tables in the new database instance.

On Linux, the migration errors out with a query error and displays a bunch of HTML in a dialog box.

On both machines, the user has administrator privileges.

Anybody else have similar errors?
on 02 Mar 2009 at 11:36 pm Sandeep

@ indra

We thank you for letting us know about the issue. We’ll check and fix it soon.
on 03 Mar 2009 at 12:21 am Asha

@lux, @mark,

You are right. We will soon put the documentation in place for such things.

mark - The installation without enabling UTF-8 will affect the UTF-8 characters support in your setup. We recommend it to be enabled.

@Well

Thanks for your feedback, but we could not achieve POP3 support for Vtiger due to time constraints and other priorities. We will be picking it up in our next releases.

@roodude

Thanks for your feedback and we appreciate your help in validating the build. We have put out the list of important areas to be tested on wiki ( http://wiki.vtiger.com/index.php/5.1.0_Validation_Plan ). You can pick up the items of your interest for testing among these and update the sheet.

@sbungay

Thank you for the suggestion. We have tracked this request on our trac system. We will try and address this sooner. You can refer to the following link to track the progress of the issue:
http://trac.vtiger.com/cgi-bin/trac.cgi/ticket/5515

@Slipperyman

We have Quotes/SO snapshots and PDF customizations on our list of pending features. We had to prioritize some other items over this due to the limitation of time. We should be able to provide these features going forward. Probably some contribution from community might also help us in rolling them out sooner (like the PDF customization provided by Balduin). Please bear with us while we prioritize the items post 5.1.0.

@Bela

We have noted down the webmail issue on trac ( http://trac.vtiger.com/cgi-bin/trac.cgi/ticket/5516 ). We shall soon work on it.

With respect to ‘Contact No’, we completely agree with you. We have reported this issue on trac ( http://trac.vtiger.com/cgi-bin/trac.cgi/ticket/5517 ). We shall try and come up with a better solution for this.

@Bela, @Stephen,

With respect to System details - Since we are using sysinfo library of PHP and it is not compatible with different platforms, you notice these errors. Going forward, we are planning to remove System details from Settings page.

Regards,
Asha
Vtiger Team
on 03 Mar 2009 at 12:37 am Asha

Hi James,

You can still continue to use Documents, the same way as you used to use Notes.

Few differences you will find are that the your notes will now be categorized using folders. They will have security based on the Assigned to user. Other than this, you should be able to use it in the same older fashion without adding an attachment.

Get back to us for any further clarification.

Regards,
Asha
Vtiger Team
on 03 Mar 2009 at 1:29 am Pavani

Hi Babysitter,

Advanced search in each module will be there in 5.1.0 and it will not be removed. If any other case you have where advanced search is not working please kindly point us to that test case.

Regards,
Pavani
Vtiger Team
on 03 Mar 2009 at 2:01 am MANNOU

HI
I need to know how can i make a connection betwen vtiger and asterisk.
I tryed all the steps in the guide but I have this error:
“”#!/usr/bin/php
Warning: fsockopen() [function.fsockopen]: unable to connect to 192.168.1.250:5038 (Une tentative de connexion a échoué car le parti connecté n’a pas répondu convenablement au-delà d’une certaine durée ou une connexion établie a échoué car l’hôte de connexion n’a pas répondu. ) in C:\wamp\www\vtiger_crm\cron\modules\PBXManager\AsteriskClient.php on line 40″”"”
on 03 Mar 2009 at 4:28 am Pinaki

Hi Mannou,

Are you using the correct port and IP? Is the user that you are using for connecting added to the manager.conf file? Maybe the port 5038 is blocked? Can you try the following command at command line:

telnet 192.168.1.250 5038

from the vtiger system. This should idealy open the asterisk call manager for you.

Regards
Pinaki
vtiger Team
on 03 Mar 2009 at 8:15 am Anne

Hi, Am trialling vtiger 5.1 validation for use as our main crm. However, there doesn’t appear to be an Office plug-in included in your validation version. Is this in the pipeline? (it is essential for our scope)
Secondly the existing Office plug in doesn’t appear to be compatible with Office 2007…is this in the pipeline too?
It would be extremely helpful if you could give me an estimated timeline for delivery, if these two aspects are in the pipeline.

Many thanks
Anne
on 03 Mar 2009 at 10:11 pm Asha

Hi Anne,

Office plugin will be available with the next validation build release. Existing office plugin will be ported to work smoothly with 5.1.0. Please watch our blogs to know about our next validation build.

Regards,
Asha
Vtiger Team
on 03 Mar 2009 at 10:26 pm Sandeep

@Omar Qureshi

Hi Omar,

Thanks bringing the issue to our notice. We will try and figure out the issue soon.

Regards,
Sandeep
on 03 Mar 2009 at 10:36 pm vikas

Hi VP,
We have created a trac ticket for it and will be fixing it soon.
http://trac.vtiger.com/cgi-bin/trac.cgi/ticket/5524#preview

Regards,
Vikas
Vtiger Team
on 04 Mar 2009 at 12:43 am Anne

Hi Asha,

Many thanks for the quick response. Will it work with Office 2007?

Many thanks
Anne
on 04 Mar 2009 at 1:15 am Puneeth

Hi Anne,

The office plugin will work with office 2007.

We have tested it with Office 2007 + Vista in our test labs.

If you see any issues, kindly let us know.

Regards,
Puneeth.
vtiger Team
on 04 Mar 2009 at 1:26 am Puneeth

Hi Balduin,

Sorry for a delayed response.

We`ll update you on the issue raised by you with outlook plugin & duplicate merging.

Regards,
Puneeth.
vtiger Team.
on 04 Mar 2009 at 3:07 am VP

hello,
in settings > system details, i’ve got this error :

Fatal error: Cannot redeclare class Parser in /home/vtiger/www/modules/System/includes/os/class.parseProgs.inc.php on line 3

regards
on 04 Mar 2009 at 4:05 am MANNOU

Hi,

I use the correct port and IP
the user that i am using for connecting is added to the manager.conf file.
when I tryed to execute the AsteriskClient.php file
i have this message:”"”"#!/usr/bin/php Date: 04-03-2009 Connecting to asterisk server….. Connected successfully Trying to login to asterisk Logged in successfully to asterisk server “”"
I need to know how the call is make between asterisk and vtiger .
in wich files .php can i find the function that describe the connection between asterisk and vtiger?
in wich files .php can i find the function that describe the coming of the call from another PC?
on 04 Mar 2009 at 4:34 am Pinaki

Hi MANNOU,

The messages you have posted suggest that the vtiger server connects to the asterisk server perfectly. This is completely different from your earlier message where you have said that you cannot connect to asterisk.

“”#!/usr/bin/php
Warning: fsockopen() [function.fsockopen]: unable to connect to 192.168.1.250:5038 (Une tentative de connexion a échoué car le parti connecté n’a pas répondu convenablement au-delà d’une certaine durée ou une connexion établie a échoué car l’hôte de connexion n’a pas répondu. ) in C:\wamp\www\vtiger_crm\cron\modules\PBXManager\AsteriskClient.php on line 40″”””

However, if the connection is successful, you should be able to see the phone numbers in vtiger (Accounts, Contacts and Leads module) as links. You can click on these links to make a outgoing call. The code for the outgoing call is in the file AsteriskClass.php. The function transfer() is used for the purpose.

For incoming calls, you can have a look at handleIncomingCalls() function in the AsteriskClient.php file.

These are initial pointers but should get you started. Let me know if you have issues.

Regards
Pinaki
vtiger Team
on 04 Mar 2009 at 4:35 am Phillip Crum

Couple questions:

1. Is there somewhere in the Forum that those of us who are trying to work with 5.1 should be posting questions?

2. I cannot get Migration to work in a hosted environment. The limited installation manual provided is mostly screen captures with very, very little accompanying text-based instruction. Questions raised:

a. Does Migration require an separate installation first? Or not? (I think not, but it refuses to recognize the db I just created.)

b. I’ve managed to install a fresh install, quite easily. No luck trying to get the existing db Migrated. Am I missing somethin here (assuming here that Migration requires a new install first.)

I could use a reply to my query here as this has had me dead in the water for almost a week now.

The fact that I can install 5.1 as a fresh install but the Migration route has problems with a new, empty database tells me there’s something in the install script that’s whacky. (A good case could be made that there’s a setting somewhere at my web host that’s causing the problem, but I get the standard “IT Disclaimer” that “it’s not on our end”, blah, blah, blah. (Ever consider that since no IT department in the world has “an end” that the whole, entire process is one, big circle?? Just a thought.)

A little help here, please!
on 04 Mar 2009 at 6:15 am Sandeep

Hi Phillip

My kind apologies for having very less information provided in the document.

check if the database name provided is working or will work with older source from which you are trying to migrate.

Also check if the Permissions for the directories and files are given as recommended

Kindly check the below information -
Migration -> Step 4

The Database name that you provide should be a working database with previous version that you select as Previous Installation version.

Or You need to enable the create database option and provide the mysql username and password who is allowed to create database so that migration wizard takes a backup of the database that your old source uses and imports into newly created database.

Then we migrate the database to the current version.

Regards,
Sandeep
vtiger Team
on 04 Mar 2009 at 7:28 am MANNOU

Hi,
thank you for your help.
But when I lick in any number there isn’t any result.
in addition to that ,i have a softphone “Zoiper”
and a server “asterisk”.can i make a call to the user saved in the softphone client from an account saved in vtiger contact.
thanks in advance
on 04 Mar 2009 at 9:59 am Pinaki

Hi MANNOU,

You should be able to call to any number in vtiger regardless of its presence in the softphone. When you click a number, firstly you should get a call on your softphone and when you pick up you should be connected to the clicked number. We tested with a softphone called x-lite (it’s a freeware as well like zoiper) but any other soft-phone should work fine as well.

I am not sure what might be the problem here. Have you configured your extension in the user preferences (this is different from the asterisk configuration under Settings)?

Regards
Pinaki
vtiger Team
on 04 Mar 2009 at 7:48 pm Phillip Crum

check if the database name provided is working or will work with older source from which you are trying to migrate.

Also check if the Permissions for the directories and files are given as recommended

Kindly check the below information -
Migration -> Step 4

The Database name that you provide should be a working database with previous version that you select as Previous Installation version.

Or You need to enable the create database option and provide the mysql username and password who is allowed to create database so that migration wizard takes a backup of the database that your old source uses and imports into newly created database.

Then we migrate the database to the current version.

I’m sorry but his is just not very clear at all. I’m afraid it’s a matter of English and trying to put step-by-step instructions in paragraph form.

Can you give me a ….
1.
2.
3.
4.

…without switching back and forth between install options? I simply can not get the wizard to recognize an existing db OR create a new one. Very, very, frustrating.
on 04 Mar 2009 at 9:39 pm vikas

Hi VP,
Usually in user name the characters like these %,^,$,@,$,# are not allowed.Moreover the user name is entered in the database only if the outgoing server has been set,if it fails it will not be entered into database.Please provide us with more information.

Regards,
Vikas
Vtiger Team
on 05 Mar 2009 at 12:40 am VP

vikas,
one of the biggest providers here in Europe gives usernames with % so it has to be compatible
in 5.04 it works well.
regards
on 05 Mar 2009 at 4:39 am Sandeep

Migration Requirements:
1. Previous version of vtiger installed on same machine where you have vtigerCRM 5.1.0 source.

2. If you are not ready to select an option to create new database , a database which is compatible with your previous installation.

3. Previous installation’s Admin username and password

4. Mysql root user’s username and password, if you enabling create database option.

5. Read permission for config.inc.php file, storage directory and user_privileges directory.

Migration Steps:
1. Provide the Read/Write permissions for folders listed at step2

2. Provide the Previous Installation Path(The path of your source where your previous vtiger was installed on the system where you have current vtiger Source)

3. Select the version of your previous installation

4. Provide vtiger admin user’s username and password of previous installation

5. Give the database name(Make sure that this is compatible with previous installation of your vtiger i.e. if your older version is 5.0.4, the database with name you provided should exist and should be working properly with 5.0.4)

6. If you enable the create db option it drops existing database and creates new database with same name, takes backup of a database that is in use with previous installation source, imports that into newly created database. and migrates it to latest version.

Kindly check if the above information helped you and update us with status.

Regards
Sandeep
vtiger Team
on 05 Mar 2009 at 4:40 am Sandeep

@phillip Crum

Migration Requirements:
1. Previous version of vtiger installed on same machine where you have vtigerCRM 5.1.0 source.

2. If you are not ready to select an option to create new database , a database which is compatible with your previous installation.

3. Previous installation’s Admin username and password

4. Mysql root user’s username and password, if you enabling create database option.

5. Read permission for config.inc.php file, storage directory and user_privileges directory.

Migration Steps:
1. Provide the Read/Write permissions for folders listed at step2

2. Provide the Previous Installation Path(The path of your source where your previous vtiger was installed on the system where you have current vtiger Source)

3. Select the version of your previous installation

4. Provide vtiger admin user’s username and password of previous installation

5. Give the database name(Make sure that this is compatible with previous installation of your vtiger i.e. if your older version is 5.0.4, the database with name you provided should exist and should be working properly with 5.0.4)

6. If you enable the create db option it drops existing database and creates new database with same name, takes backup of a database that is in use with previous installation source, imports that into newly created database. and migrates it to latest version.

Kindly check if the above information helped you and update us with status.

Regards
Sandeep
vtiger Team
on 05 Mar 2009 at 6:49 pm KB

Hi,

Any progresses on the issues bellow posted before?
Would appreciate it if anybody could advise me to solve the problems.

While installing vTiger with 5.1 VB1, the following errors occurred.
This kind of errors have been produced with versions since SVN12347.
I got vTiger installed successfully until SVN12346.

[New Install:] –> Solved!
Error: Tables partially created. Table creation failed.
(Just create 298 tables and stop.)

[Migrate:]
(Just 2 or 3 tables were created)
Queries Failed:
Fatal error: Uncaught exception ‘Exception’ with message ‘result is not an object’ in C:\vtigerCRM510-vb1\include\database\PearDatabase.php:624
Stack trace:
#0 C:\vtigerCRM510-vb1\modules\Migration\DBChanges\504_to_510.php(37): PearDatabase->query_result(false, 0, ‘max_blockid’)
#1 C:\vtigerCRM510-vb1\migrate.php(320): include(’C:\vtigerCRM510…’)
#2 {main} thrown in C:\vtigerCRM510-vb1\include\database\PearDatabase.php on line 624

[Customer Portal]
With new installed system of vTiger 5.1-val1 and customerportal, the password for customerportal user could not be changed after logging into customerportal with automatically generated password.
The error message says ‘incorrect old password’ in the ‘My Settings’ popup windows.
on 06 Mar 2009 at 2:15 am MANNOU

Hi,
thank you for your help.
I don’t find “user preferences” but there is “My preference” and I Fill up the asterisk extension for my user here and I check the use asterisk checkbox and I save the page.
BUT, Any popup notifying the outgoing call is displayed and the call isn’t made.
Can you please send me the steps of the test that you made with a softphone x-lite .
Thanks in advance
on 06 Mar 2009 at 2:48 am Pinaki

Hi MANNOU,

My Preferences is the same as User Preferences (its just that we call it user prefs in vtiger lingo). Sorry for any inconvinience.

Coming back to your problem, during our testing, we used x-lite as the softophone. Here are the steps you need to follow:
1. Setup x-lite (with the same extension you specified for your user in vtiger)
2. Start the asterisk client.
3. Click on a phone number in asterisk.
4. You should get a popup in vtiger saying a outgoing call is being made (i think you are already getting this)
5. You should get a call on x-lite.
6. When you pick up the call, you should be transfered to the number you have clicked in vtiger.

Please make sure that the format of the phone number in vtiger is right. You can refer to the documentation in this regard.

Let me know if there are any further issues.

Regards
Pinaki
vtiger Team
on 06 Mar 2009 at 3:07 am MANNOU

Hi,
Thank you very much for your help.
But i didn’t get a popup in vtiger saying a outgoing call is being made .
The steps are not clear ,can you please give me more details.
THanks in advance
on 06 Mar 2009 at 3:20 am Pinaki

Hi MANNOU,

Can you post your email id here? I think it might be better to take the discussion out as this might be a problem specific to you.

Regards
Pinaki
vtiger Team
on 06 Mar 2009 at 3:39 am MANNOU

Hi,
thank you .
you can send your answers on this email address:
fatma-1987@live.com.
on 06 Mar 2009 at 3:44 am vikas

Hi KB,

[Customer Portal]
With new installed system of vTiger 5.1-val1 and customerportal, the password for customerportal user could not be changed after logging into customerportal with automatically generated password.
The error message says ‘incorrect old password’ in the ‘My Settings’ popup windows.

Thanks for the pointer we are going to address this issue in the next build, currently we are re-designing to make customer portal management simpler. Keep us posted.

Regards,
vikas
vtiger Team
on 06 Mar 2009 at 9:31 am Phillip Crum

I asked my hosting company how come I cannot get the Migration process to work, when the New Install process does. I also gave them the error messages I am still getting and I have posted them below.

Sandeep, their reply makes sense to me. Can you determine if there’s a script problem as they mention? Or do you think it might be something else?

You do not have a ‘root’mysql username/password because you do not have a dedicated server. Their is no such thing as a root user on a shared hosting reseller account.

Your database server is online, you have full permissions to create databases and users and the ability to attach a user to a database.

Your error: ERR - Unable to Create Database vtigercrm510
Message: The database User “markett8″ doesn’t have permission to Create database. Try changing the Database settings

It clearly states the issue. The user does not have privileges to create a database. I’m not sure how your script tries to do it but it’s obviously failing as I think it believes you may have root access.

As per our side, you CAN create a database. You CAN create a user and you CAN give that user privileges to the database. This is all done within cPanel. Unfortunately our support does not cover third party scripts. This is outside the scope of our support as what you’re trying to do infact works on the server and cpanel, just not in your script.

If the new install works ‘flawlessly’ but the migration does not, it’s definitely something with your script and it thinking you have root permissions.

I’m thinking your software is creating the database, then creating the user but not giving the user all privileges and adding the user to the database. if this is the case then go inside cpanel and manually add the user to the database.
on 06 Mar 2009 at 10:24 am Prasad

Hi,

@Philip: Thank you for sharing information regarding migration.

The following options are being planned for migration:

1. Migrate existing database, like we did in earlier versions.

2. Create new database, by copying data from production database, use it for migration. Once migration is complete continue with this database. This will avoid the risk involved in loosing the production database.

Following are some issues that were identified in the current migration process:

a. Before proceeding with migration, database dump is taken as a backup -
If existing vtiger database is loaded with too much of data, script is timing out before migration!

b. During migration module sequence numbers are being updated for existing records -

This could make the migration to timeout.

These issues are currently being addressed, which will make the migration smooth in the next build.

Kindly keep us posted with any other migration issue you have noticed.

Regards,
Prasad
vtiger Team
on 07 Mar 2009 at 1:36 am Sandeep

@Phillip

Hi Phillip,

The user whose username and password you provide, should have privileges to create, update and modify a database should be given when you enable the create database option.

Kindly check with mysql username and password that you have and if you are not able to solve, Can you please post your email here?

Regards,
Sandeep
on 07 Mar 2009 at 8:17 am Phillip Crum

The user whose username and password you provide, should have privileges to create, update and modify a database should be given when you enable the create database option.

Kindly check with mysql username and password that you have and if you are not able to solve

I’ve used several different MySQL users’ and different login/pw information just to rule various things out, and all of them had ALL of the available privileges selected including the ability to create new databases. I’ve created new users with full permissions, used existing users and double-checked their permissions, nothing works. All attempts give me an error message of some kind.
on 08 Mar 2009 at 11:22 am Bruno

I all
We are pleased to announce the Beta 1 version of the French Language pack.
It’s available on http://www.french-vtiger.fr
For issues, please report on forum http://forum.french-vtiger.fr

Bye
on 09 Mar 2009 at 4:03 am Chris

I just wanted to say thanks for all the great work. I am using 5.1.0. without any major problems. Great product!
on 09 Mar 2009 at 4:36 am pratim

Hi Chris,

Thanks for trying out vtiger CRM 510 and sending us your feedback.
We are glad to see that you like the product and hope you will find it useful to run your business.

Keep us updated with what all we could improve in vtiger.

Regards,
Pratim
Vtiger Team
on 09 Mar 2009 at 6:10 am Jason Webb

In the FAQ Module layout editor you can add new blocks but there doesnt seem to be a way of
adding fiels to the block, which defeats the object. Am I missing something?

Keep up the good work guys
on 09 Mar 2009 at 6:03 pm KB

Migration error still exists with vTigerCRM v5.1. SVN12417 as bellow.
Migrations have been successful until SVN12346, but failed since SVN12347.
Is there any big change in migration process between 12346 and 12347?
I think this may be a clue to the resolution.

Looking forward to RESOLUTION.

Thanks / KB

Queries Faild:

Fatal error: Uncaught exception ‘Exception’ with message ‘result is not an object’ in C:\vtigercrm510\include\database\PearDatabase.php:624
Stack trace:
#0 C:\vtigercrm510\modules\Migration\DBChanges\504_to_510.php(114): PearDatabase->query_result(false, 0, ‘max_blockid’)
#1 C:\vtigercrm510\migrate.php(316): include(’C:\vtigercrm510…’)
#2 {main}
thrown in C:\vtigercrm510\include\database\PearDatabase.php on line 624
on 09 Mar 2009 at 9:42 pm pratim

Hi Jason,
After adding a block you can move the fields from other block to the newly created block .For more information about the Lay Out Editor you can go to the documentation of lay Out Editor in following URL

http://www.vtiger.com/archives/validation/5.1.0-val1/VtigerCRM_5.1.0_LayoutEditor.pdf

Regards,
Pratim
Vtiger Team
on 10 Mar 2009 at 12:01 am kumar

Hi,
We tried installing the new version & installation was perfect. everyting seems to work good, except the popup of events/activities.

Do we need make any changes to the config.inc file to reflect the time zone correctly. by default it has $default_timezone = ‘Asia/Calcutta’;?>, but showing a different time. I suppose the server time.

Kumar
on 10 Mar 2009 at 6:18 am Oktay Altunergil

MIGRATE is broken.

Follow these steps to do a successful migration

- Download vtiger 5.1 and put it in your web folder (let’s call this ‘vtiger51′)
- Copy config.inc.php from your old install to ‘vtiger51′ overwriting the emtpy file there
- Browse to http://YOUR_HOSTNAME/vtiger51/install.php
- You will only see the MIGRATE option
- Set options, hit migrate.

Worked for me.

Short Rant: vtiger continues to give me the impression of a project with a very ambitious list of features but a half-assed implementation. No offense. I would much rather have quality over quantity.
on 10 Mar 2009 at 7:30 am Sandeep

@kumar

Hi Kumar,

$default_timezone is set inorder to show the events popup with respect to your timezone, which will be your server time zone.
on 10 Mar 2009 at 7:34 am Sandeep

@kumar

Hi Kumar,

$default_timezone is set inorder to show the events popup with respect to your timezone, which will be your server time zone. We set the variable in config file just to make sure that the calendar popups come with respect to the server time. If that is not set the popups might come with respect to UTC.

Regards,
Sandeep
on 10 Mar 2009 at 9:45 pm kumar

Hi Sandeep,

I have set the default time zone to ‘Asia/Calcutta’ & shows IST time. Whe i set any remainder, I get it by email, but no popup comes on the page. Is there some settings i need to change

Aravind
on 10 Mar 2009 at 11:11 pm james

someone has written a great plugin that allows merge to be used with openoffice documents. is this being incorporated into 5.1.0 ?

The plugin is here and works very well (even supports custom fields):
http://forums.vtiger.com/viewtopic.php?t=22750&postdays=0&postorder=asc&highlight=openoffice&start=0

James
on 11 Mar 2009 at 1:48 am Asha

Hi James,

Due to time constraints, we were not able to evaluate the office plugin. We will try out the plugin sometime soon.
on 12 Mar 2009 at 5:26 am Hung

Hi,

in IE the recycle bin feature does not work when logged on as admin. When pressing the “Empty Recycle Bin” button, screen goes a little bit white, but nothing happens
In firefox it works with a popup warning: Are you sure, you want to Permanently remove all the deleted records from your database? When clicking Yes, recycle bin becomes empty.

Is also in the online environment (wip)

regards,

Hung
on 13 Mar 2009 at 12:05 am Rio Kolatsis

There doesnt appear to be an option to upload an attachement on a trouble ticket anymore (was avaliable in 5.0.4.

Are there any plans to add this feature?

Up load on customer portal doesnt work. when you attempt to attach a file, teh following error message is displayed.

Warning: move_uploaded_file(/tmp/Vmware.bmp) [function.move-uploaded-file]: failed to open stream: No such file or directory in C:\Program Files\vtigercrm-5.1.0-val1\apache\htdocs\vtigerCRM\customer_portal\HelpDesk\Utils.php on line 176

Warning: move_uploaded_file() [function.move-uploaded-file]: Unable to move ‘C:\WINDOWS\Temp\php1A6.tmp’ to ‘/tmp/Vmware.bmp’ in C:\Program Files\vtigercrm-5.1.0-val1\apache\htdocs\vtigerCRM\customer_portal\HelpDesk\Utils.php on line 176
The file has no contents,so cannot upload the file
on 13 Mar 2009 at 1:16 am vikas

hi Rio Kolatsis,

You need to set the upload path in the PortalConfig.php of Customer Portal,all the uploaded attachments are now converted into Documents and the uploaded file is attached as file to it.

Regards,
Vikas
Vtiger Team
on 15 Mar 2009 at 10:36 am Bert

Hello,

When installing 5.1 an error occured:

Error: Tables partially created. Table creation failed.

I found that in the install/7createTables.inc.php script an if statemant starting at line 1158 allways will raise an error. I changed the lines 1161 and 1162:

1161 was: die(”Error: Tables partially created. Table creation failed.\n”);
changed into: // die(”Error: Tables partially created. Table creation failed.\n”);

1162 was: // echo(”Tables Successfully created.\n”);
changed into: echo(”Tables Successfully created.\n”);

So the if statemant is now:

if($success==0)
die(”Error: Tables not created. Table creation failed.\n”);
elseif ($success==1)
// die(”Error: Tables partially created. Table creation failed.\n”);
echo(”Tables Successfully created.\n”);

After that the installation was successfull.

Regards,

Bert
on 18 Mar 2009 at 7:43 am AMET

Hi,
I’m using the integration of asterisk with vtiger. when I log in vtiger as any user should i make in the “Asterisk Extension” (My preference-> asterisk configuration) the same account (extension)recorded in the sip.conf in asterisk ??and must i make another sip account for the client XLite ?(why XLite accepts a single account).
thanks in advance for your help
on 31 Mar 2009 at 7:47 am steve

Hi Team

any ideas when the second validation build will be released?

really looking forward to it

steve
on 01 Apr 2009 at 1:45 pm opto

product bundle/bug/feature request

Tried to work with product bundle in the demo, as source code does not install.

I am missing a quantity field for the sub-products. (similiar to a bill of materials)

So my product
screwdrivers (5)

would have one subproduct
screwdriver quantity=5

Currently I would have

screwdrivers (5)
with subproducts
screwdriver
screwdriver
screwdriver
screwdriver
screwdriver

that makes sense only if I have office licences and an extra field for the licence number. (or pc’s and serial numbers, or …)

Klaus
on 02 Apr 2009 at 10:37 am Tanweer

Any anticipated date for 5.1 release? 4 weeks, 6 weeks 8 weeks?
on 03 Apr 2009 at 10:24 pm Drhiii

vTiger is simply fantastic.

One thing here, Am I correct in seeing that there is still no way to customize User Fields?
on 08 Apr 2009 at 8:36 am Alexander Nolting

Hello all,

one question: I tried for my own very small company (only 4 people including me) 5.0.4 and have to say that vTiger is the best open source crm I have ever seen. But I hoped that in 5.1.0 the steps to have for Products a Reseller and a Manufacturer is changed to a process where I can say I have an organisation with different attributes. E.g. for being a customer, a reseller and a manufacturer. It will be a bit easier for creating and configuring products.

Anyway, I had no more fun working with crm as with vTiger.

Alex
on 09 Apr 2009 at 8:46 pm Mike G

Hello All,

First of all I would like to say that I love the work the vtiger team has done. Great Job!!.

We have been patiently waiting for the release of 5.1 but as everyday that goes by it’s making it harder for us not to decide on another crm product. so I have two questions

1) When is the release of 5.1 expected? Are we talking months, or weeks?

2) If we installed 5.1 Validation Build, will there be an upgrade path to the 5.1 release?

Thanks
Mike
on 10 Apr 2009 at 9:35 am Sreenivas Kanumuru

Mike,

5.1 is a couple of months away. We haven’t firmed up the time table, but here is the release plan.
- Validation Build 2
- Validation Build 3 (possibly)
- Release Candidate - migration from RC to Final will be supported.
- Final Version

-Sreenivas Kanumuru
vtiger Team
on 10 Apr 2009 at 1:40 pm Mike

Can’t wait for the new version. I’m looking for a “services” section and the current 5.0.4 doesn’t have it. Either way, I love this software!
on 12 Apr 2009 at 6:30 pm Indra

Hello vtiger team… i just migrate the 5.0.4(the backup) to 5.1 when its end it show problem like this
i just take some line from more 200 lines..
its says this querry failed to execute

alter table vtiger_relatedlists add column actions VARCHAR(50) default ”

insert into vtiger_profile2utility values(1,30,3,0)

insert into vtiger_profile2utility values(2,30,3,0)

insert into vtiger_profile2utility values(3,30,3,0)

alter table vtiger_users add column reminder_interval varchar(100) NOT NULL

alter table vtiger_users add column reminder_next_time varchar(100)

insert into vtiger_blocks values (87,29,’LBL_USER_ADV_OPTIONS’,5,0,0,0,0,0)

insert into vtiger_field values (29,530,’reminder_interval’,'vtiger_users’,1,’16′,’reminder_interval’,'Reminder Interval’,1,0,0,100,1,87,1,’V~O’,1,null,’BAS’)

INSERT INTO vtiger_actionmapping values(10,’DuplicatesHandling’,0)

rgds
on 18 Apr 2009 at 4:42 am Ed Taaffe

This 5.0.1 is beginning to grow up and looks very accomplished.

This comment is probably not suitable for the trac as it is a design issue i think.
You have price books and product bundles added.
These are very useful features, if not a little into the ERP territory ( better to have a smoking hot CRM than a bit of everything)

The issues I noticed are:
1. You can’t add services to a product bundle as you wold in ERP, this makes it not much use to most of us who ould mainly use it to prepare packages for marketing campaigns or for a quote.

2. Pricebooks in my experience are associated with a particular channel, or market , or even campaign.
That is why they are useful.
I fail to se what useful purpose they could have in their current form unless I’m completely missing something.

All in all I am very imressed with what I have tested
great work.
on 19 Apr 2009 at 5:05 pm Deep

Hi Guys,

Its me Deep, again with some more shouting. The reason is that i really feel that you guys have done such a great work with the features set in 5.01 but its all going to waste with prolonged testing [which no doubt is needed, I know].

Sreenivas Kanumuru
5.1 is a couple of months away. We haven’t firmed up the time table, but here is the release plan. - Validation Build 2 - Validation Build 3 (possibly) - Release Candidate - migration from RC to Final will be supported. - Final Version
-Sreenivas Kanumuru vtiger Team

I’m sure, by the time you guys release, all your competitors will have all your super duper features and you’ll be back to square one and again will start planing for a jumbo release.

Can we change our development and release strategy a bit, take 5-10 new features at a time and release it within 3-4 months and don’t let everyone keep giving you this kind of advices!!

I’m sure you know how many potential users are getting defecting each day because they can’t wait for ever and there is no clarity on when they can expect 5.01.

Please think about it, your last release, was more than a year back!!

But if you still want to follow the same path, don’t show anything what is coming in next version, let user implement the current version [at least they will not have any doubts] and you hide the new features from your competitors as well [so that at least there is some good stuff in new release].

Regards,
Deep
on 19 Apr 2009 at 9:12 pm Prasad

Deep,

Thanks you for the shout

I’m sure, by the time you guys release, all your competitors will have all your super duper features and you’ll be back to square one and again will start planing for a jumbo release.

We respect your opinion but I feel working without such pressure would definitely yield high quality of work. I’m sure our community members will support us in spreading the word not only on what features we have but how better our collaboration is.

Can we change our development and release strategy a bit, take 5-10 new features at a time and release it within 3-4 months

With the framework support made stronger it is certainly posssible to add new features quite easily on top of 5.1.0

don’t let everyone keep giving you this kind of advices!!

Closing the doors on getting advices from all is not a good idea (personally), it will reduce the activeness and put few people down and it is possible to miss something important which could help us all.

But if you still want to follow the same path, don’t show anything what is coming in next version, let user implement the current version [at least they will not have any doubts] and you hide the new features from your competitors as well [so that at least there is some good stuff in new release].

Giving clarity on what feature is under developement is certainly helpful in gathering the feedback at earlier stages. If this is closed, we might end of making changes to existing features and release it quite often!

Regards,
Prasad
vtiger Team
on 20 Apr 2009 at 11:25 am Steven

Any timeline on the next/final release of vtiger 5.1

thanks fot all the excellent work!

Steve
on 20 Apr 2009 at 11:53 am Prasad

vtiger 5.1.0 validation build2 is scheduled this week. Keep watching the blog for the update.
on 09 May 2009 at 8:17 am Stephen Bungay

BUG

When in Accounts Page.
Select a field and click the ‘edit’ link for the field.
(I used the telephone field)
Enter the new data
Click SAVE
The Save Cancel buttons do not disappear and the field remains in Edit mode.
Click CANCEL and refresh the page.
The edit was properly saved but to the user (unless they refresh the page) it appears that the edit did not take place.
on 09 May 2009 at 8:12 pm Prasad

Stephen,

We have addressed the Ajax Edit issue in our 2nd validation build.

Regards,
Prasad
vtiger Team
on 11 May 2009 at 3:02 am Pareen

I had also faced the problem as Mark.

utf-8 not enabled.

But i went ahead with the installation.

Now how do i enable utf-8 support?
on 07 Jun 2009 at 12:33 pm vps

If you live problems about ur dedicated server, i can help you.
on 07 Jun 2009 at 9:52 pm meenakshi

Hi ,

Please let me know, how many levels of hierarchy we can set in Vtiger?

Regards
Meenakshi
on 29 Jun 2009 at 7:16 am Ehab

Hello,
i had the same issue as Mark, installation on XP SP2. i had no previous installations on the machine, but it still gives me an error UTF 8 is not enabled.
any ideas
Thanks in advance
on 29 Jun 2009 at 7:20 am Ehab

I also cannot start VtigerMySQL service. it terminates unexpectedly Error 1067
on 12 Jul 2009 at 1:47 am sunucu

Sunucu

thank you vtiger!
on 21 Jan 2010 at 11:11 pm . o O ( Easy Backup Wizard – Disclaimer Review: Scam or Serious? )

[…] the motherboard or storage controller underneath Windows …Exceptional Teachers : Delaware Liberalvtiger blogs » Blog Archive » Vtiger CRM 5.1.0 - 1st validation buildBack from Georgia Tech « Climate […]
on 28 Jan 2010 at 1:31 am Cushla

Hi, how do I remove the email notifications for each time I change or add an account/contact/to do etc???
on 28 Jan 2010 at 1:59 am pratim

Hi Cushla,

please check the work around given in the following forum link

http://forums.vtiger.com/viewtopic.php?p=88672#88672

make sure to take the back up of the file before doing changes.
on 19 Feb 2010 at 11:55 am MFChloe

Students that want have good grades detect a trustworthy comparison essay service to buy their term paper titles at. That actions I do too.

Trackback URI | Comments RSS

Vtiger CRM 5.1.0 - 1st validation build

155 Responses to “Vtiger CRM 5.1.0 - 1st validation build”

Leave a Reply

Search

Site Feed

Recent Comments

Recent Posts

Top Commentators

Blog Topics

Pages

Sign Up/In