Open Source Support Plans

Coverage l Access l Pricing | Developer Support

vtiger offers support for both On Demand Customers and On Premise Customers. This support includes...

  • E-mail Support
  • 24*5 Phone Support
  • Access to the vtiger Customer Portal to submit and track Trouble Tickets.
  • Bug Fixes
  • Web Meeting with a Support Engineer if required to troubleshoot the issue.

Coverage

Depending on how you use vtiger CRM, there may or may not be a support cost.

  • Support is provided at no additional cost to On Demand Customers.
  • Support can be purchased for On Premise installations
    • Pricing can be found below.

Access

vtiger Support Team can be reached by

Pricing

We currently offer only annual plans


1-5
Users

6-10
Users

11-25
Users

26-50
Users

51-100 Users

vtiger CRM Support Subscription

 $700 $1,295 $2,995 $4,995 $8,995

vtiger CRM Support Subscription with Custom Instances

 $1,400 $2,590 $5,990 $9,990 $16,990

Outlook Plug-In Support

 $325 $600 $1,150 $2,200 $4,200

Office Plug-In Support

 $325 $600 $1,150 $2,200 $4,200

 

 

To purchase Support for more that 100 Users, please contact our team at This email address is being protected from spambots. You need JavaScript enabled to view it.
Support can be purchased at the Purchase Page.

Developer Support

For programmers implementing CRM solutions on vtiger CRM, and needing advice on design and implementation, vtiger CRM offers the following developer support packages 

  • Email support (2 incidents, by email only) - $1,000
  • Standard support (5 incidents, upto 4 phone calls) - $2,500

Resources

Add-Ons

Open Source

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