The Cloud CRM Advantage

An increasing number of businesses are switching from locally installed CRM solutions to the cloud. By leveraging the benefits that the scale of cloud solutions brings – it saves them money and improves the security and accessibility of their data. This isn’t very different from how people use commercial banks. Commercial banks accept deposits on behalf of every client, and in exchange, provide services ranging from physical and digital security, to convenience of global accessibility through debit cards and ATMs. For any single person to build the same range of services and security for themselves would cost a fortune, however banks are able to charge each client a small amount, and in exchange provide these services to a depositor at little or no cost to each.

Similarly, Vtiger CRM Cloud Editions cost a small per-user fee for access to continuously improving, fast and secure software with 99.9% uptime, 24/5 product support, and a number of other perks – services that would cost a small fortune for any single organization to create.

What are the benefits of going with cloud?

Highly Secure

Against Physical Attack

All customer data is stored in secure data warehouses, with around-the-clock security to protect against physical attack.

Against Data Loss

In case of hardware failures, redundant copies of customer data are stored on-site for rapid recovery.

Against Data Intrusion & Interception

All data is transferred with 128-bit encryption to ensure safety against snooping, with an operations team monitoring network activity and data access for threats.

For more information, visit our document on Vtiger CRM Cloud Editions Security and Service Availability

Always Available

Uninterrupted access to the data that drives your business is an absolute must in today’s fast paced world, whether from across the office at another computer, or around the world from a mobile device. That’s why Vtiger is accessible from the most popular browsers and mobile devices, with dedicated teams working around the clock to ensure that systems are always online, with 24/5 support to ensure that your data is just a few clicks away.

Free 24/5 Support

Without help, matching your business functions and processes to a CRM, and getting it all set up, can be a harrowing ordeal. Leave it to our CRM experts, available 24 hours a day, 5 days a week, to help you get the most out of the system. If you ever encounter a problem, technical or otherwise, we’re here to help! Our response and resolution times are typically under.

Zero Maintenance, Higher Performance

There are a lot of moving parts in a CRM solution, from the software itself, to the system it’s hosted on, to the hardware it all runs on, to the internet connection and pipeline that delivers the solution. Cloud software does away with the need to own and maintain any of this. With a Vtiger CRM Cloud editions, experience:

  • Fast page load times – 0.5 to 3 seconds
  • High availability – 99.9% availability
  • Always up to date – new features and fixes every 2 weeks
  • No infrastructure or maintenance

Low Cost

Because we can spread the cost of administration, backups, support, and 24/7 monitoring over thousands of customers, we are able to offer our service at a lower fee. In comparison, downloading the open source edition requires IT resources to manage your installation and to ensure the safety of your data.

Preferred by Thousands

Read their stories:

"We assessed several commercial CRM products and made a decision to migrate [from open source] to Vtiger on Demand in mid-2014. This decision was based on our past experience and satisfaction with Vtiger and their competitive price. The migration… was relatively simple and well supported by the Vtiger Technical Team"

– John Bradford, Marketing Manager at Breezway

Read the Case

"Vtiger Cloud was the most well balanced CRM system of all CRM systems we evaluated. Vtiger helps us manage clients and processes before, during, and after a sale. It’s an all in one solution”. “LabStats evaluated more than 20 different CRM systems [including open source] before selecting Vtiger"

– Christian Hayes, CEO at LabStats

Read the Case
Cloud Editions
Open Source
Always Current
Not required
24/5 email & phone support
Administration services
Automatic bi-monthly updates
Automatic backups
iPhone and Android apps
Contact Management
Profile scoring
Engagement Score
Email Marketing
Document sharing & tracking
Appointment scheduling
Task-based group inboxes
Phone calls & recording
Timers for cases (SLAs)
Business hour based SLAs
Print templates
Opportunity kanban view
Advanced reporting & charts
Related touchpoints
Global search
Smart reminders
Spreadsheet like editing
Follow records
Task manager
Direct mentions
Notification Center
Custom module builder
Redesigned customer portal
Gmail (Sidebar for Chrome)
Twitter integration
Xero integration
Office 365
Google contact & calendar
Advanced module customizations
Color coordinated picklists