Information Technology & Services
eLobe, a new business development services company for large B2B software and services organizations in Europe and the U.S. saw a period of sustained growth, but was bottlenecked by a previous on-premise CRM solution.The CRM and on-premise infrastructure were fraught with issues that resulted in periodic lapses in access to critical sales and engagement data, affecting marketing and sales efficiency and growth. To accelerate its growth, eLobe sought a new CRM with high availability and adaptability to its marketing and sales process.
eLobe deployed Vtiger in under a week, and was able to transition from its old CRM mid-operations, with minimal interruptions by leveraging Vtiger's free customer support. Comprehensive contact views and task management features, coupled with new workflow automation capabilities and segmentation tools enable eLobe to engage with more customers and to provide a markedly improved customer experience.