Vtiger is named in the Gartner Magic Quadrant for Sales Force Automation for the third time in a row

CRM Gartner Magic Quadrant for Sales Force Automation (SFA)

As companies grapple with the challenges of doing business in a post-pandemic era, they have to be strategic about their investment in sales and marketing technologies. At Vtiger, we have been passionately developing CRM platforms for SMBs for over 15 years to help companies to better manage their sales, marketing and support functions.

Vtiger for its CRM has been listed in the Gartner Magic Quadrant for Sales Force Automation (SFA). This is the third time Vtiger has been included in the Magic Quadrant for Sales Force Automation.

A Sales CRM should help you do more than selling. To develop meaningful relationships, sales professionals need to be empowered with a single view of a client that includes all conversations, including those led by Marketing, Customer Service & Fulfillment teams. Vtiger empowers users with One View to deliver great customer experiences.

Gartner, Magic Quadrant for Sales Force Automation, Adnan Zijadic, Ilona Hansen, Melissa Hilbert, Steve Rietberg, 4 August 2021.

Gartner, Research Methodology, Magic Quadrant https://www.gartner.com/en/research/methodologies/magic-quadrants-research

Disclaimer: Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's Research & Advisory organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Organizations in over 40 industries rely on Vtiger to grow sales and delight customers

Selling has changed because you are selling to prospects who are already well informed and have more choices. They have less time, and you might not always be able to meet them in person.

To enable your sales teams to succeed in this environment, Vtiger keeps innovating to:

Understand clients better

  • Vtiger Enrich
  • Integrations - Clearbit, ZoomInfo, and other data providers

Connect and communicate

  • Email Sequences
  • Group mailboxes and 2-way sync with Gmail, O365
  • Integration - 10+ Telephony services, including Avaya, Genesis, Twilio

Guide towards win

  • Deal Playbooks
  • Conversations Analysis
  • Sentiment Journey
  • Deal Executive Brief
  • Document recommendations
  • Deal Score

Save time

  • Deal One View, Contact One View, Org One View
  • Approval automation
  • Lead assignment automation
  • Lead capture through Webforms, Facebook, Google...
  • Lead scoring to qualify better

Coach and train

  • Coaches Dashboard
  • Players Dashboard


  • Sales leaderboard
  • My Sales Dashboard
  • Sales Insights
  • Integration with BI products such as PowerBI


  • Integration with Microsoft Teams, Cisco Webex, Zoom, and Google Meet.

Forecast better

  • Quotas and Forecasts

Vtiger One is best suited for Mid-size businesses.

If you would like to assess its fit for your business or get a tour, we are ready to assist you.

Please pick a time for a discovery call, and a senior business analyst will join and aid you with the evaluation process.


You need an effective CRM to thrive in this competitive business environment. Try Vtiger today!

Get started - it's free to try