Vtiger CRM has been included in Frost & Sullivan's new research: "Frost Radar: CRM 2024"

Modern CRMs must be AI-powered, omnichannel, data-driven, automated, personalized, integrated, and mobile-friendly to meet the evolving needs of customers and businesses in today's competitive landscape.

Vtiger CRM is an all-in-one, AI-powered, user-friendly platform that helps thousands of businesses worldwide improve customer relationships, increase efficiency, and drive growth through in-bulit marketing, sales, and support tools.

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Vtiger One is a versatile CRM solution for SMBs, offering features to manage B2B, B2C, and indirect channel sales effectively.

In its "Frost Radar - CRM 2024" report, Frost & Sullivan says, "Businesses want all customer-related data in one place for solid knowledge management repositories that help customer-facing teams perform their jobs well. An ideal customer relationship management (CRM) software should, therefore, unify all the data/resources related to a particular deal and customer, eliminating silos between teams and departments and empowering them to deliver a good customer experience (CX)."

Vtiger, in addition to its core Customer One View value proposition, has a low-code platform (VTAP), a deal room for buyer-seller collaboration, a visual process designer, enhanced integrations for seller productivity, CPQ (Configure, Price, Quote) for sales quoting process, GPT (generative AI) powered bots, server-side scripting for several automation possibilities, and more.

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