Vtiger has received complaints that some outsiders have created fake websites of Vtiger and selling CRM solutions.
This is to inform that Vtiger has the following websites vtiger.com, discussions.vtiger.com, marketplace.vtiger.com, code.vtiger.com, blogs.vtiger.com (“Vtiger Websites” or “Our Websites”) or our online, offline or mobile apps (“Vtiger Services” or “Our Services”).
Hence, all the visitors are cautioned that they should not follow any website other than the above mentioned. Any website other than those noted above may be please reported to at firstname.lastname@example.org.
Anyone who creates any phoney website in the name of Vtiger will be liable for criminal prosecution.
1. Authorized Use of Vtiger Trademarks
A. "Limited Use" Logos
The "Limited Use" Logos displayed below are for use by those parties that wish to show their support for Vtiger and its products and services by displaying these logos on their websites. Only a limited license to its use is granted. The "Limited Use" Logos may be used without specific written permission from Vtiger under the following conditions:
(i) The use must not be detrimental, i.e., harmful or damaging, to the value of any of the Vtiger trademarks or to Vtiger, its brand integrity, reputation or goodwill, as determined by Vtiger in its sole discretion;
(ii) The "Limited Use" Logo must be a hyperlink that leads directly to https://www.vtiger.com
(iii) The limited license given herein does not include the right to use any Vtiger "Limited Use" Logo or any other Vtiger logo as a trademark to promote your own products or services. For example, none of the Vtiger logos may be used on any product packaging or documentation, such as (without limitation) on CD-ROM or diskette labels or packaging, books or other publications. Any such use must be expressly authorized by Vtiger in a signed, written agreement;
(iv) The use of any Vtiger "Limited Use" Logo under this Section 1(A) must also comply with applicable provisions of this Trademark Policy, including (without limitation) Sections 2 and 3.
Vtiger “Limited Use” Logos
Vtiger reserves the right to revoke this authorization at any time at its sole discretion. Upon revocation of this authorization by Vtiger, you shall immediately cease using any and all Vtiger "Limited Use" Logos. If you do not immediately cease using all Vtiger "Limited Use" Logos upon revocation, Vtiger will take appropriate legal action deemed necessary to protect its rights and interests.
If you have special needs that are not covered by the above, please contact Vtiger Legal Team at email@example.com to request special permission to use trademarks of Vtiger.
Although as a general rule you must never modify the design, add or delete any words, or change any colors when using a Vtiger "Limited Use" Logo, you may adjust the overall size of the logo, as long as adjustments are made proportionally.
USE OF ANY VTIGER "LIMITED USE" LOGO IS AT YOUR OWN RISK AS THE SOFTWARE IS LICENSED TO YOU VIA OPEN SOURCE LICENSE. THE USES PERMITTED UNDER THIS SECTION 1(A) ARE PROVIDED BY VTIGER "AS IS," WITHOUT ANY WARRANTIES WHATSOEVER, INCLUDING (WITHOUT LIMITATION) ANY WARRANTY OF NON-INFRINGEMENT. YOU AGREE TO INDEMNIFY AND DEFEND VTIGER AND HOLD VTIGER, ITS SUCCESSORS AND ASSIGNS, HARMLESS OF AND FROM, ANY CLAIM, ACTION, SUIT, LOSS, COST, EXPENSE OR OTHER DAMAGES OR LIABILITY WHATSOEVER (INCLUDING, WITHOUT LIMITATION, REASONABLE ATTORNEYS' FEES AND COSTS OF INVESTIGATION) ARISING OUT OF OR RESULTING FROM YOUR USE OF ANY VTIGER "LIMITED USE" IN VIOLATION OF THIS TRADEMARK POLICY.
You agree that you will not acquire any rights in any Vtiger trademark through your use of any Vtiger "Limited Use" Logo. By using any Vtiger "Limited Use" Logo, you agree to the terms contained in this Trademark Use Policy.
As a general rule, no person or entity may use (or authorize the use of) any of the Vtiger trademarks in any manner other than as expressly authorized by Vtiger in a written agreement or above in Section 1(A). Vtiger reserves the right to revoke any such authorization at any time in its sole discretion, such as where use does not strictly conform with the requirements of this Trademark Policy and/or written authorization from Vtiger.
C. Use of Vtiger Logos
When using a Vtiger logo, you must never modify the design, add or delete any words, or change any colors or proportions. Only the logo art provided by Vtiger may be used. You may, however, adjust the size of the trademark notice symbol.
The Vtiger logo must be used as a stand-alone icon in accordance with this Trademark Policy, without any other third party logos and/or trademarks combined or associated with it.
Any Vtiger logo shall only be used in conjunction with the products and services of Vtiger, except as specifically agreed in writing by Vtiger or in Section 1(A) above.
D. Product Packaging
For users who have obtained a written license from Vtiger through a license agreement to use a Vtiger trademark on product packaging, each use of a Vtiger trademark must use the appropriate trademark symbol and the attribution statement as explained in Section 3.
E. Publications, Lectures, Presentations
Third Parties may use Vtiger trademarks (but not any Vtiger logos) in the titles of publications, such as books or magazines, or in connection with presentations, provided that the use:
(i) is referential only; (ii) does not use the Vtiger trademark as a trademark; and (iii) complies with this Trademark Policy. Vtiger trademarks must always be attributed with the proper symbol and footnoted, on all publications and presentations that are displayed to the public (sales, trade shows etc).
Since the Vtiger trademarks are used in these instances only to describe the content of the publication or presentation and are not used as trademarks to promote your own products and services, you should not attempt to establish trademark or other proprietary rights by registering, or attempting to register, the titles as trademarks, service marks, corporate names or trade names. In addition, your name or mark and logo should appear in a prominent location on the cover and title page of all publications and on all materials related to the presentations and should appear more prominent than the title incorporating the Vtiger trademarks on all printed materials related to the publications or presentations. .
Please note that this Section 1(E) only permits referential use of a Vtiger trademark (but not any Vtiger logo)- it does not permit use of any Vtiger trademark as a trademark. Without the express prior written consent of Vtiger, no Vtiger trademark may be used as a trademark to promote any publication, lecture or other presentation.
F. Partner and Resellers Vtiger LogosVtiger has designed specific Vtiger Logos for use by partners and resellers. These logos (displayed below) are not included in the “Conditional Use” Logos and may only be used by parties having a written and signed agreement with Vtiger allowing them to do so and under the conditions mentioned in that agreement.
As expressly provided in its written agreements with partners, Vtiger generally grants to its partners certain non-perpetual rights to use special variations of the Vtiger Logo. These special variations of the Vtiger Logo denote the level of partnership with Vtiger. Permission to use these special variations must be granted by Vtiger in writing. The scope of these rights depend upon the partnership level in question, are subject to the terms of a written agreement with Vtiger, and may be revoked at the discretion of Vtiger.
The Vtiger Solution Providers and resellers logos are displayed as below:
The "Certified Solution Provider", “Solution Provider” and “Authorised Reseller” Logos must be a hyper link that leads directly to https://www.vtiger.com/partners/.
Information on how to become a partner of or reseller to Vtiger is available on the following page https://www.vtiger.com/vtiger-partnerships/.
2. Unauthorized Use of Vtiger trademarks
Unauthorized use of the Vtiger trademarks or marks that are confusingly similar may constitute an infringement of Vtiger' trademark rights and is strictly prohibited. Without the express prior written consent of Vtiger, no Vtiger trademark may be used in a manner that implies an affiliation with or sponsorship by Vtiger.
B. Third Party Marks
Unless expressly authorized by Vtiger in writing, third parties generally may not use any Vtiger trademarks as part of their company names, trademarks or logos. In other words, no person or entity may combine any Vtiger trademark with any third party trademark without the express prior written consent of Vtiger.
No third party may name or rename a product or service of its own to include the word "Vtiger" without the express prior written consent of Vtiger. Furthermore, no third party may claim any right to register, or attempt to register, a trademark in any territory if the trademark in question includes "Vtiger" or is in some other way similar to any Vtiger trademark.
In the event that Vtiger authorizes any of the above uses in writing, the Vtiger trademark must be at least as large as the trademark or logo of the other company.
C. Internet Domain Names
No third party may register or attempt to register an Internet domain name that includes "Vtiger" or any of the Vtiger trademarks, or any marks that are confusingly similar to the Vtiger trademarks.
D. Damaging Use
The Vtiger trademarks may not be used in a manner or with respect to products that will decrease the value of the Vtiger trademarks or otherwise impair or damage Vtiger brand integrity, reputation or goodwill, including (without limitation) use in a manner that is unethical, offensive, disparaging, defamatory, illegal or in bad taste.
3. Guidelines for Proper Use of Vtiger Trademarks
A. Vtiger Mark Table
The Vtiger, a coin word, and its logos (pug mark and cloud logo) are registered trademarks of Vtiger Systems India Private Limited, and these trademarks are currently registered in more than 30 countries worldwide, including India, United States, United Kingdom, whole of European Union, and Australia.
VTIGER® CERTIFIED PARTNER
VTIGER® SOLUTION PROVIDER
VTIGER® EXTENSIONS STORE
VTIGER® PLUGIN FOR OUTLOOK
VTIGER® PLUGIN FOR THUNDERBIRD
VTIGER® PLUGIN FOR FIREFOX
VTIGER® CONNECTOR FOR EXCHANGE
B. Proper Trademark Use
1. Always use Vtiger trademarks as proper adjectives. A trademark is an adjective and must not be used as a verb or noun or in the possessive or plural forms.
Examples of Proper Use: Vtiger CRM, Vtiger On Demand, Vtiger code, Vtiger source code, Vtiger binaries, Vtiger support, Vtiger services, Vtiger Partner.
Examples of Improper Use: Vtiger's source code, Vtigers
2. Do not alter Vtiger trademarks. When using a Vtiger trademark, never vary the spelling, add hyphens, make one word two, or use a possessive or plural form of the Vtiger trademark. Do not abbreviate a Vtiger trademark to create an acronym.
3. Company, Product or Service Names: Do not use Vtiger trademarks or potentially confusing variations as all or part of your company, product or service names. If you wish to note the relationship of your products or services to Vtiger products or services, please use an appropriate tag line as detailed above. For example, "XYZ for Vtiger CRM" not "VtigerXYZ or XYZ Vtiger"
C. Provide Trademark Notice Symbols
When using any Vtiger trademark, you should use proper trademark notice symbols. A Vtiger trademark that has been registered must bear the ® symbol. All other Vtiger’s pending trademarks must bear the ™ symbol. These symbols provide notice to third parties of Vtiger rights in its trademarks.
D. Statement for Correct Attribution
All Vtiger trademarks that are used by third parties must be attributed to Vtiger Systems with our standard trademark attribution statement. The statement must always be a complete sentence, and ordinarily be placed in a visible place in the material referencing the Vtiger trademarks, e.g., on the copyright page, on the last page of the material, on the bottom of a web page, on a website's trademark policy page, or on product packaging.
A. Third Party Licensors
Some Vtiger products include technology used under license from third party licensors. You must not use any such third party trademark without express permission from the owner. This Trademark Policy is limited to Vtiger trademarks only and does not apply to marks owned by third parties.
B. Misuse of Vtiger Trademarks by Others
If you learn of any uses of any trademarks that are confusingly similar to the Vtiger Trademarks, please notify Vtiger by sending an e-mail to firstname.lastname@example.org. Similarly, if you become aware of any use of an Vtiger Trademark that violates any of the rules described above, including failure to identify Vtiger Trademarks as belonging to Vtiger, please notify us at email@example.com. If possible, please provide a copy of the article or other medium in which the trademark violation appeared.
C. Changes to Trademark Usage Guidelines
Vtiger may add to, change, update or modify these guidelines or the Vtiger Trademarks by posting such addition, change, update or modification on this website. Any such change, update or modification will be effective immediately upon posting on the website.
D. Questions and Inquiries
Last modified: December 15, 2017