Compliance

ISO/IEC 27001

The ISO/IEC 27000 family of standards helps organizations keep information assets secure. ISO/IEC 27001 is a security management standard that specifies security management best practices and comprehensive security controls. The certification requires development and implementation of a diligent security program, which includes the development and implementation of an Information Security Management System (ISMS) that defines how an organization such as Vtiger constantly manages security in a holistic, comprehensive manner.

To know more about it, click here.

GDPR

GDPR is a regulation that requires businesses to protect the personal data and privacy of EU citizens for transactions that occur within EU member states.

Vtiger’s privacy oriented features helps customers to adhere and comply with the requirements as per the law. Implementation guides can be found here.

To know how we comply with GDPR, click here.

Infrastructure/ Platform Compliance

Compliance of our Infrastructure and platform providers.

Data Center

Vtiger cloud leverages Amazon Web Services(AWS) infrastructure hosting.AWS is responsible for protecting the infrastructure that runs all of the services offered in the AWS Cloud. This infrastructure is composed of the hardware, software, networking, and facilities that run AWS Cloud services. AWS maintains a vast compliance programs, including SOC 2 and ISO 27001 compliance. The detailed list can be found here.

Payment Partner

Vtiger’s credit card processing vendor uses security measures to protect your information both during the transaction and after it is complete. Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry. To accomplish this, Stripe uses best-in-class security tools and practices to maintain a high level of security at Stripe

Email Certifications

Vtiger’s Email Infrastructure is ISIPP SuretyMail certified, which maintains the reputation of email sent via platform, and helps you to get your email delivered to the inbox, instead of the junk folder.