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Today, customer service in an organization is not just about providing support to customers. Customer service impacts a company’s decision-making… .Important Customer Service Metrics to Measure Support Activities
Reign, a support rep was struggling to attend endless phone calls from his customers. Due to long conversations, he was… .Unique Ways to Boost Social Media Customer Service
A delightful customer experience (CX) is definitely a brand differentiator. Your organization can witness holistic growth if you can provide… .How to Improve Customer Response Time
The boom in technology has reduced human involvement in every field. Technological advancement is prevalent in different domains, from managing… .Leverage Automation to Streamline Customer Support Activities
Customer satisfaction is an overlooked business model, which is incredibly important. Some businesses focus more on acquiring customers than providing… .Smart Ways to Measure Customer Satisfaction
We can see a shift in customers’ demands and preferences. They have high expectations from businesses, and living up to… .Personalize Customer Service to Connect with Customers
Turning a prospect or an opportunity into a customer is a challenging task. But what is more difficult is retaining… .Best Practices to Improve Customer Onboarding
Congrats! If you’ve closed a deal. For a sales rep, it is a crucial step toward achieving professional success. The… .Post Sale Activities for Customer Retention
You might be getting a good number of leads. But are you able to close half of the leads that… .Powerful Techniques to Close a Deal
In the previous blog, we discussed lead generation as a key element that drives an organization’s growth and success. Just… .A Guide to Turning Lead to Opportunity
Welcome to our new blog series, A Quick Guide to Brand Awareness! This blog series will share tips and tricks… .Strategies to Evaluate Brand Awareness
